Avada Theme Issue

Avada is one of the most popular WordPress themes available. Sadly, when using Download Manager, the modal aspect of Avada doesn’t work. Take a look at howtoproject.ca Click on the CTA at the bottom of any page. Right now, the modal window pops up with a form in it. That is because I’ve disabled Download Manager. As soon as I enable it, the modal window stops working.

I understand that not every theme can be supported, but again, Avada is a massive theme. Maybe someone could look into this and let me know why it is causing this behaviour? I’m very interested in Download Manager but not at the expense of potential customers being able to contact me.

Yes of course it works. I told you I deactivated your plugin. I can’t have customers unable to contact us. I spoke with Avada prior to notifying you of this issue. They helped me debug the problem – your plugin. They also mentioned it’s a common problem and that you will likely fix it once notified.

The last thing I expected was for you to say “Works fine.” and invalidate everything else I said in my previous message. I guess I’ll be finding another download manager plugin. There must be more than one, right?