- This topic has 58 replies, 14 voices, and was last updated 8 years, 8 months ago by
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Hello,
I’m trying out your plugin and considering to buy the Pro version.
Unfortunately, the first tests don’t seem promising.
After activation, all media files of our site became unreachable. The issue was a .htaccess file created by the plugin inside the dir /uploads/2015/05 which I imediately removed since it fully broke the site.
In addition, the file upload using the built-in “select files”/”drop files” feature doesn’t seem to work: when trying to publish the file, a *Attached file is missing/deleted* Error pops up below the file name on top right.
There seems to be some file permission error issue…?
Hello,
I am experiencing the same error. The following appears in red under the attached file (attached file is missing/deleted). The file is there and appears on the front end of the website. I don’t know why the error is showing. What would cause this error and how can it be fixed?
…just to point out that in my case, the file ISN’T there. The file seems to be uploaded (the progress bar works), but after publishing, the error pops up. The link for the file shown on the frontend is broken.
.htaccess file should be created in wp-content->uploads->download-manager-files. May be problem is creating because your file read write access problem. Would you please give us ftp and a temporary wp-admin access via a private reply. We need to check it in your installation.
Hello Tauhid,
I’m still seeing the error int he backend of the website. I have attached a screenshot of what I am seeing.
Heather
I’m not seeing any problem there except very long file name or may you please tell me where you facing issue exactly.
Hello Shaon,
I’m seeing a Red X near the file when I upload it. It might upload and save but if I’m still seeing a Red X that’s going to get confusing and my clients are not going to want to see that every time they are trying to upload a file.
Can you do anything to fix the upload process and remove the Red X?
Heather
@sitecats, you have to modify code to remove the RED X icon. Please go to download-manager->metaboxes->attach-file.php then find out the line <a href='#' id="dcf" title="Delete Current File" style="position: absolute;right:0;top:0;height:32px;"><img src="<?php echo plugins_url('/download-manager/images/error.png'); ?>" /></a> and remove it. Thanks.
Where do I find the file in cPanel through the File Manager?
public_html – ……
Heather
Hi there,
We have the same problem, attached file is deleted / missing BUT download works.
Additionally on frontend download manager shows file size = 0.00kb
We’re using the latest download manager. Is there solution for that?
I’m using the latest version and i’ve got the same error too. Three days ago I could upload with no problems, but since yesterday I can’t. Please help me! Thanks!
I think the problem is the .htacces file in my folder. The conten of this file is just this:
RewriteEngine On
<Files *>
Deny from all
</Files>
I can´t delete, rename or modify this file, what can i do?
Sorry for the multiple-replies.
The temporally solution that I found is very simple:
– Upload the files by the regular WP media uploader
– Create a new download by the WP Download Manager
– Set the option “browse” (and not “upload”), and select the file in the folder wp-content>uploads>2015 (or the current data)
Now in spanish:
La solución temporal que encontré es muy fácil:
– Subir el archivo desde “Medios>Añadir nuevo” (el subidor de archivos regular de WordPress)
– Ir al WP Download Manager > Add new
– Elegir la opción “Browse” (en lugar de “upload”), y seleccionar el archivo en la carpeta <span style=”line-height: 1.5;”>wp-content>uploads>2015 (o la fecha correspondiente).</span>
I can confirm that Martinarti workaround works. Upload directly will show “file missing” but through browse and select from the filesystem it works (on the same file).
Can plugin author please have a look at this bug?
May anyone please give me a temporary wp-admin login info in a private reply so that I can check the issue, as direct upload is working fine for me in my setup.
@futurelab, I see download is working fine even though in admin side it is showing file missing error. However I’ve found why showing file missing error for some installation, we shalll adjust it with the next update, but until them you can ignore that message, as download is working perfectly.
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