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All-Access Pass

Viewing 16 posts - 1 through 16 (of 16 total)
Dec 18, 2025 at 9:07 am #210204

HappyHelper
Member

Hi, I purchased the All Access Pass over a year ago and wasn’t able to use it do to issues with the plugin that were never resolved and features that were promised to be implemented that never were. I see it’s been updated in the last 12 months and wanted to know if I could get access to the pass for a couple days or a week just to test the pro plugin out and plugins i was interested in when I originally bought this package. i want to see if the new updates this year has improved the product and if so im willing to repurchase but i do not want to spend $300 again for a product that does not work as intended and doesnt have the advanced features i would expect. Could i get this one time courtesy please as a former paying customer?

Dec 18, 2025 at 9:16 am #210205

Nayeem Riddhi
Moderator

Hello HappyHelper,

Hope you are well. And sorry for the inconvenience. Can you please give the features what you are trying to use or want, thus I may can help you. Please kindly check.

Thank you and regards

Dec 18, 2025 at 9:42 am #210206

HappyHelper
Member
This reply has been marked as private.
Dec 18, 2025 at 9:44 am #210207

HappyHelper
Member

I also had some issues with bugs back then since i use the plugin to manage images and it would make thousands of QR-codes on my server taking up a lot of space. Some admin plugins didnt seem to be as feature rich as i hoped like the watermark add-on.

Dec 18, 2025 at 11:07 am #210209

Nayeem Riddhi
Moderator

If you opened topics for each issue for you requirements, you should get help or implementation hope for the next updates. You can knock there if those are not still fixed or implemented, you deserve the help for these. and for turn off auto renew, please kindly check this article details, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check.

Thank you and regards

Dec 19, 2025 at 12:57 am #210218

HappyHelper
Member
This reply has been marked as private.
Dec 19, 2025 at 1:41 am #210220

Nayeem Riddhi
Moderator

I have not information from our authority that which features will be added on next releases. However, you can keep a follow-up for the next updates. Please kindly check and let me know if you have any queries more.

Thank you and regards

Dec 19, 2025 at 5:06 am #210222

HappyHelper
Member

I’m testing the new Download Manager Pro 6.9.0 for the first time and I installed it on my wordpress installation. it does not look the same as the demo. it looks like the UI is old and the unupdated version. How do I get the application to have the updated interface?

Dec 19, 2025 at 5:11 am #210223

Nayeem Riddhi
Moderator

The new interface like free is not added in Pro version. It may be added on the next versions. For checking changelog, please kindly check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/. Please kindly check and let me know if you have any more queries.

Thank you and regards

Dec 19, 2025 at 6:03 am #210224

HappyHelper
Member

Why don’t Pro users get the new interface, only free users? And no expectation on when Pro users will get it?

Also, the pro version of your demo has the new interface and features, but the current pro version doesnt. This means you already have a version with it working already- your team is just not making it available to the public. why is this? Your demo site is running the pro version, pro extensions and has the latest UI updates. So it appears it does exist- when will paying customers get it?

Dec 19, 2025 at 9:31 am #210225

Nayeem Riddhi
Moderator

I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Dec 20, 2025 at 5:15 am #210243

Nayeem Riddhi
Moderator

The latest interface is available now. Please kindly update your version to WPDM PRO- 7.0.0. Please kindly check.

Thank you

Dec 20, 2025 at 6:30 am #210244

HappyHelper
Member

I’m not able to download it or the plugins I need to check to answer your questions earlier. I had a week to download them..it was suppose to expire on 12/26…but someone changed that to tomorrow the 20th…but i still dont have access to it now? Can you fix this?

Dec 20, 2025 at 6:35 am #210245

Nayeem Riddhi
Moderator

Please kindly share the order id details thus I can forward it to our team authority. Please kindly check.

Thank you

Dec 20, 2025 at 6:40 am #210246

HappyHelper
Member
This reply has been marked as private.
Dec 20, 2025 at 7:49 am #210247

Nayeem Riddhi
Moderator

I have forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Viewing 16 posts - 1 through 16 (of 16 total)

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