Add New –> Browse doesn't work in 2.7.0 for me

in Download Manager Free

Viewing 15 posts - 1 through 15 (of 15 total)
Sep 11, 2014 at 2:06 pm
#20494
Member
Yari
OP

Hello,
first of all: very compliments for this wonderful plugin.
In the version 2.7.0 I have encountered a problem: the Add New / Browse function doesn’t work: after I click on “Browse” tab nothing happens.
I tried in different browsers, both with PC and with Mobile phone.
I tried also switching off all other plugins.
I tried to delete and reinstall plugin.

The normal way with upload directly on WP works fine, but often I use tha browse method.

Is there a solution?

Thank you,
Yari

Sep 29, 2014 at 4:40 pm
#21152
Keymaster
Shahjada
Staff

It is working fine in our side, please give me temporary wp-admin login info in a private reply to check your issue.

Oct 2, 2014 at 2:28 pm
#21250
Member
Yari
OP
This reply has been marked as private.
Oct 15, 2014 at 6:02 am
#21553
Keymaster
Shahjada
Staff

I see you already got it working πŸ™‚

Oct 15, 2014 at 7:00 am
#21558
Member
Yari
OP

Sorry but for me it doesn’t work… (I tried to access also with your user / password).
Attached you can find my screen after the click on “Browse”, I expect a normal tree of folders where I can choose my file but it doesn’t appear… Could it be a problem of plugins of browser?
I tried different browsers also…

Thank you again,
Yari

Oct 15, 2014 at 8:22 am
#21570
Keymaster
Shahjada
Staff

Showing now. the root dir in wpdm settings was incorrect.

Oct 15, 2014 at 8:29 am
#21574
Member
Yari
OP

Thank you very much! Now it works!
Sorry… maybe it was easy to solve by myself…

In order to give you something back for your support I point out to you a little english mistake in settings page:
“Server File Borwser Base Dir” should be “Server File Browser Base Dir”. πŸ™‚

Thank you again and have a nice day,
Yari

Oct 15, 2014 at 5:29 pm
#21624
Keymaster
Shahjada
Staff

You’re welcome, if you are happy with wpdm, please rate it 5* here https://wordpress.org/support/view/plugin-reviews/download-manager?rate=5#postform , it will be a great inspiration for us πŸ™‚

Oct 16, 2014 at 9:07 am
#21658
Member
Yari
OP

5* and comment!
Thank you,
Yari

Oct 16, 2014 at 10:24 am
#21660
Keymaster
Shahjada
Staff

Many Thanks πŸ™‚

Jun 30, 2020 at 9:46 am
#131893
Participant
Stefano Sudati
This reply has been marked as private.
Jun 30, 2020 at 10:16 am
#131897
Moderator
Nayeem Riddhi
Staff

Hi @s-sudati,

If the root dir in WPDM settings is incorrect. please try to adjust it from Settings > Basic > Server File Browser β–Ί Server File Browser Base Dir.I hope it may help you.

Thanks.

Jun 30, 2020 at 10:29 am
#131898
Participant
Stefano Sudati
This reply has been marked as private.
Jun 30, 2020 at 1:27 pm
#131903
Moderator
Nayeem Riddhi
Staff

Hi @s-sudati,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Jun 30, 2020 at 2:20 pm
#131908
Participant
Stefano Sudati
This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 15 total)

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