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Search Results
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Topic: Purchased and upgraded
Users were having problems adding downloads, were getting an error. Couldn’t find a solution so purchased upgrade to hopefully fix the error.
Instead it has made things worse. When a user goes to upload they enter the title, but there’s no submit button after they enter the title. You have to hit the return key to bring the next part up.
Once that’s been brought up, it switches into what looks like mobile view (the whole area is squeezed into the middle of the screen) it then reports a fatal error if you add a file.
Please can you fix this as soon as possible, I’m expecting a lot of new downloads via my users.
I will provide logins if needed in private.
In reply to: Yoast Compatability
Hi,
We did not get any fatal errors when installing, and we cannot see any indications now that the installation was unsuccessful. We did exactly what you described in a previous post, so the procedure should be correct as well.
I am starting to suspect that you might be logging into the original creator of this thread’s website, and not ours. We had a similar issue, so I posted in this thread, but our credentials are posted further down in the thread history.
I have 3 questions, could you please address them all?
1. Are you sure that you are logging in to the correct website?
2. Should I create a new thread on this issue such that we are the creators of the thread?
3. Could you please tell me were you get your information on WPDM, WPDM API status? We have never seen the same information/status as you, so we really want to know were you get yoursHi,
Please update to the latest one, it was giving fatal error while installing. and let me know.
Thanks.
Topic: Yoast Compatability
Hello,
When I activate Yoast Version 14.0.4 I get the below error in my php error logs. Do you know why?
PHP Fatal error: Uncaught Error: Call to a member function image_output() on null in /home/xxxxxx/public_html/wp-content/themes/prime/taxonomy-wpdmcategory.php:55
Stack trace:
#0 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(287): my_own_og_function()
#1 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 /home/xxxxxx/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#3 /home/xxxxxx/public_html/wp-includes/plugin.php(660): do_action_ref_array(‘wpseo_opengraph’, Array)
#4 /home/xxxxxx/public_html/wp-content/plugins/wordpress-seo/src/integrations/front-end/backwards-compatiblity.php(60): do_action_deprecated(‘wpseo_opengraph’, Array, ‘14.0’, ‘wpseo_frontend_…’)
#5 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(287): Yoast\WP\SEO\Integrations\Front_End\Backwards_Compatibility->call_wpseo_opengraph(”)
#6 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filter in /home/xxxxxx/public_html/wp-content/themes/prime/taxonomy-wpdmcategory.php on line 55I updated additional preview file at live and get this error
Fatal error: Cannot redeclare wpdm_additional_preview_images() (previously declared in /home1/freebies/public_html/frebers.com/wp-content/plugins/download-manager/modules/additional-preview-images.php:2) in /home1/freebies/public_html/frebers.com/wp-content/plugins/download-manager/modules/additional-preview-images~.php on line 100Fatal error: Cannot redeclare wpdm_dd_check_user_download() (previously declared in /home/lctadmin/public_html/wp-content/plugins/wpdm-daily-download.php_/wpdm-daily-download.php:14) in /home/lctadmin/public_html/wp-content/plugins/wpdm-daily-download/wpdm-daily-download.php on line 70
Hi,
During the activation process of the PRO licensed plugin, I got this fatal error:
Fatal error: Uncaught Error: Call to undefined function WPDM\wpdm_get_client_ip() in /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php:22 Stack trace: #0 /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php(82): WPDM\Session->__construct() #1 /var/www/html/wp-content/plugins/download-manager/download-manager.php(573): require_once(‘/var/www/html/w…’) #2 [internal function]: WPDM\WordPressDownloadManager->autoLoad(‘Session’) #3 /var/www/html/wp-content/plugins/download-manager/libs/socialconnect/googleconnect.php(9): spl_autoload_call(‘WPDM\\Session’) #4 /var/www/html/wp-content/plugins/download-manager/libs/socialconnect/googleconnect.php(405): WPDM\GoogleConnect->__construct() #5 /var/www/html/wp-content/plugins/download-manager/libs/class.SocialConnect.php(12): require_once(‘/var/www/html/w…’) #6 /var/www/html/wp-content/plugins/download-manager/libs/class.SocialConnect.php(38): WPDM\SocialConnect->__construct() #7 /var/www/html/wp-content/plugins/download-manager/download- in /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php on line 22
Thanks for your support!
Ok, i was just checking if your issue could be solved through from the admin panel if there remained any access issue and also there was a fatal error. for that, it took the time. However, you can share your plugin from google drive or other sharing sites.
Thanks.
So issue#1 seems gone when I try a different instance/user of chrome, but back at the other chrome user even after I’ve cleared my cache, I still get the Fatal Error.
Issue#2 still present.
In reply to: Form Lock for Gravity Forms doesn’t work
Update results in fatal error after submit (default template)
PHP message: PHP Fatal error: Uncaught Error: Call to undefined method WPDM\\Package::expirableDownloadPage() in /wp-content/plugins/wpdm-form-lock/wpdm-form-lock.php:464
Line 464 should be moved below to after the
else.Issue #1. A couple of weeks ago after updating to the version before the latest I started to get the message below only when on the back-end by clicking on the Dashboard>Home page. Please note that this does not happen when I go from the front-end to the back end by using the WP top bar clicking on the name of the site and then Dashboard. This always lands me in the Dashboard Home page loaded correctly. Interesting part is that I’ve uninstalled everything, from plugins to themes and I still get the same message. I’ve even tried reinstalling WordPress by using the reinstall button on the update page. Still the same message appears in the same link even with everything off.
Message:
Fatal error: Uncaught Error: Class ‘WPDM\MediaAccessControl’ not found in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php:131 Stack trace: #0 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(92): WPDM\WordPressDownloadManager->__construct() #1 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(579): WPDM\WordPressDownloadManager::instance() #2 /home/ajtsyste/public_html/dashboard/wp-settings.php(360): include_once(‘/home/ajtsyste/…’) #3 /home/ajtsyste/public_html/dashboard/wp-config.php(89): require_once(‘/home/ajtsyste/…’) #4 /home/ajtsyste/public_html/dashboard/wp-load.php(37): require_once(‘/home/ajtsyste/…’) #5 /home/ajtsyste/public_html/dashboard/wp-admin/admin.php(34): require_once(‘/home/ajtsyste/…’) #6 /home/ajtsyste/public_html/dashboard/wp-admin/index.php(10): require_once(‘/home/ajtsyste/…’) #7 {main} thrown in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php on line 131
There has been a critical error on your website. Please check your site admin email inbox for instructions.Issue #2. Now after updating to latest the list of tickets by the plugin Awesome Support stopped displaying users tickets. I know that this is the plugin that caused the issue because when I disable it then the list of tickets appear for all clients.
Hi,
I can’t able to access via FTP, giving
FATAL ERROR: Received unexpected end-of-file from SFTP server,couldn't connect to the server. Please check and let me know.Thanks.
In reply to: i don’t see my update in wordpress
Fatal error: Uncaught Error: Class ‘WPDM\libs\User’ not found in /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-content/plugins/download-manager/download-manager.php:126 Stack trace: #0 /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-content/plugins/download-manager/download-manager.php(92): WPDM\WordPressDownloadManager->__construct() #1 /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-content/plugins/download-manager/download-manager.php(579): WPDM\WordPressDownloadManager::instance() #2 /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-admin/includes/plugin.php(2223): include(‘/homepages/5/d3…’) #3 /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘download-manage…’) #4 {main} thrown in /homepages/5/d311208954/htdocs/relaunch/public/_cms/wp-content/plugins/download-manager/download-manager.php on line 126
Hi,
Thank you for your reply.
Even when I deactivate all plugins and try to only activate WordPress Private Message, Fatal Error is the same.Hi,
I just ordered your plugin WordPress Private Message, but when I activate it, I get this Fatal Error, and the plugin cannot be activated:
Fatal error: Uncaught Error: Call to undefined function WPDM\AddOn\wpdm_get_client_ip() in …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php:44 Stack trace: #0 …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php(36): WPDM\AddOn\PrivateMessage->__construct() #1 …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php(393): WPDM\AddOn\PrivateMessage::instance() #2 …/diplomesavenue/wp-admin/includes/plugin.php(2223): include(‘/home/zi28dv9i/…’) #3 …/diplomesavenue/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘wpdm-private-me…’) #4 {main} thrown in …/wp-content/plugins/wpdm-private-message/wpdm-private-message.php on line 44
I am on WordPress 5.3.2.
Thank youAlex
Topic: DRopbox Explorer Fata Error
When I attempt to active DropBox explorer I get the following Fatal Error:
The software on the downlad page indicates 1.3.1, but the file apears in the Plugin as 1.3.2
Warning: Class ‘Tightenco\Collect\Support\Arr’ not found in /var/www/html/[domain]/wp-content/plugins/wpdm-dropbox/libs/vendor/tightenco/collect/src/Collect/Support/alias.php on line 16
Parse error: syntax error, unexpected ‘=’ in /var/www/html/[domain]/wp-content/plugins/wpdm-dropbox/libs/vendor/tightenco/collect/src/Collect/Support/Arr.php on line 388
In reply to: Amazon S3 Manger Error
no it hasnt.
i have verified my access key and secret key by using it elsewhere and i am able to access my bucket.
I have also verified that i can browse to files on my bucket via my web browser by using the appropriate s3 url and following the path.
however, when i attempt to access the bucket from within the plugin, i get a 500 error. my error logs refer to PHP fatal error in list Buckets on s3.us-west-2. my bucket is on us.east-1.
i tried changing line 50 of the config file to put us.east-1 but it will not accept that.
i am not sure what else to try. i have switched themes, disabled every other plugin and checked everything. in no case does it ever work.
Hi i have this problem,
Fatal error: Cannot redeclare wpdm_zip_package() (previously declared in /home/www/cpmr/www/wp-content/plugins/download-manager/wpdm-functions.php:6) in /home/www/cpmr/www/wp-content/plugins/download-manager-wc/wpdm-functions.php on line 8
Can you help me ?
Thank you.
In reply to: Amazon S3 Manger Error
after further troubleshooting, we have identified an error in our logs.
the logs are referencing a PHP fatal error in list Buckets on s3.us-west-2
our s3 bucket is us.east-1
i don’t see any place where i can input the region of my bucket.
on your screenshots for cloud storage, i see additional fields that are blurred out. i imagine that is where i might be able to select the region. i can only input access / secret / note and save settings.
how do i tell wpdm s3 to use the correct region for my bucket?
In reply to: Add file description to [file_list]
In reply to: Add download (Front end) not working
