Hi
When I attach file and press update button attached file isn’t linked with the package.
File is just uploaded but not linked.
My release is WordPress 4.1 and download Manager 4.1.9
ok how to do that? I tried allowing only subscribers but that led to user not being able to see even the post or the download button/link
I just tested here http://dearestdebi.com/crochet-heart-scraps-appliques, it is working properly, mailing download link but not starting downlaod immediately
How can I insert a html-link in the WPDM admin-panel, so that the users get redirected to a different site, when they click the download button, so that they can agree to a license form for example and download the file?
the option ( “Mail Download Link” ) just will send email only, however give me temporary wp-amdin login info again, I’ll check it in your installation.
I create packages on a monthly basis which contain all the documents that are to be discussed at a monthly meeting. Once the package is created I posts its shortcode in a table created by the tablepress plugin and display it on a page (nothing else is on that page – just the tablepress table). This procedure usually works well.
Until today.
Today the January meeting package was created without any errors being reported and the shortcode pasted into the tablepress table in the normal way. But the page failed to render. Totally nothing was renedered except for the page heading.
So I removed the package shortcode – page rendering returned to what it was as per last month
So I created a new package with just one file uploaded into the package and updated the tablepress table with the new shortcode.
the page renders as expected with the download link for the January month package showing correctly.
I continued to load documents one at a time – updating the pacakge and refreshing my tablepress page after every update.
Everything works well until I loaded a small jpg file (918kb).
then the tablepress page display failed again
I deleted the the jpg file , updated the package and refreshed the tablepress page. Display returned to normal.
So what problem have I encountered?
I can think of two possibilities for which I have no answers! Are there more?
1) I have reached a max size for a package? Is there a limit setting somewhere that I can manage. The files in this package (excluding the two jpg files) is 2.9Mb and 7.8Mb with the two jpgs I need to include.
2) I cannot upload jpg file type into a package! Why would that be?
Mail Download Link option still triggers the file to be downloaded automatically. My group of users and I would like to be able to have that turned off. Email only, is that possible?
in a screenshot about payment gateway i saw option for cash on delivery ? how do i get that option, there’s only option for paypal and test payment in my premium package settings.
secondly, is there any option for manual bank transfer payment. not everyone here have credit card or paypal. So for payment option, i want to give option for readers to pay manual through the bank, after the payment complete, they will send us the receipt by mail or texting, then i send the email notification for download link.
regards.
Hi Shaon, I have more info for you regarding the error message you suggested I go back to our web host provider.
Julie Duran, Jan 15, 7:56 AM:
On site wrc.wpengine.com we use the WP Download Manager plugin. WRC is a multisite installation. WRC is the parent. CEF is the sub site. The files upload and remain attached after submission to the content type when on the CEF sub site. But when uploading and submitting on the parent site (WRC) the files do not attach to the content type. Instead, an error is recorded in the log (below). I’ve addressed this issue with the WP Download Manager author, and he says it points to the server.
I’ve tried resetting server permissions and emptying server cache – no change. Not sure what else to look for or change. The error is persistent on the parent site.
Author quote:
“function.session_start.duration exceeded 200ms” <– this could be something related to your server, nothing to do with wpdm pro actually, please ask server/hosting support.
/download-manager/download-manager.php:15 calls session_start function, that’s a php function to initiate session, it doesn’t cuase any issue except server blocking it.
————–
Brian McMahon, Jan 15, 4:36 PM:
Hey Julie,
Thanks for the update.
Here is the breakdown of those errors.
[WPE Monitoring] Stopwatch … These are the platform notifications that get triggered whenever a session starts. They don’t indicate an error or problem.
purge_varnish_cache() failed for:… We don’t cache the staging area, so when your site tries to purge cache, it hits an error. I don’t see any of these errors on the production site, so I don’t think these are related to the plugin issue.
File does not exist:… This error states that /wp-content/plugins/download-manager/file-type-icons/48×48/JPG.png was requested by http://wrc.staging.wpengine.com/wp-admin/post-new.php?post_type=wpdmpro and not found. I checked in your file system, and there is a jpg.png, but no JPG.png. The file system is case-sensitive, so your site is requesting a file that doesn’t exist. I checked the matching directory on the production site, and there is not a copy of the file there either.
I have activated debug logging in the staging environment to see if we can gather more info.
I would like to test the plugin’s functionality in staging with all your plugins disabled and the default theme active. Please send us the exact steps to replicate the problem so we can watch the plugin work incorrectly.
Let us know if you have any questions.
—————–
Julie Duran, Jan 16, 10:20 AM:
Thanks for the info Brian. Here are the exact steps as requested.
a) Login 😉
b) In the admin dashboard click on DOWNLOADS > ADD NEW on the left nav.
c) Enter a title (anything will do)
d) Drag a couple files into the far right DROP FILES HERE box. Notice that they will appear as “Attached Files” further down the page. This is important – because when you hit submit (later) these will disappear.
e) Scroll down and add file names under the “Attached Files” block. (No need to add passwords)
f) Package Settings:
a. Select Link Template “Call to Action 1”
b. Select Page Template “Metro Style”
c. Select any icon from the icons tab
g) Select Category = Test
h) Uploaded a featured image
i) Hit the PUBLISH button. You’ll see “Post published .” message.
j) Notice that your files you uploaded are no longer ATTACHED.
k) NOTE: If you go through these same steps with the CEF sub-site of this WRC install, – the files are attached.
Here’s the error log for stepping through the above while documenting this for you:
[Fri Jan 16 16:10:45 2015] [error] [client 66.195.151.210] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer: http://wrc.staging.wpengine.com/wp-admin/post-new.php?post_type=wpdmpro
[Fri Jan 16 16:10:53 2015] [error] [client 66.195.151.210] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer: http://wrc.staging.wpengine.com/wp-admin/post-new.php?post_type=wpdmpro
I then repeated the steps using template “Call to Action 2” (no extra icons or featured images added)
[Fri Jan 16 16:10:45 2015] [error] [client 66.195.151.210] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer: http://wrc.staging.wpengine.com/wp-admin/post-new.php?post_type=wpdmpro
________________________________________
Brian McMahon, Jan 16, 3:09 PM:
Hi Julie,
Thanks for providing the walkthrough. That’s really helpful!
In staging, I was able to replicate the issue.
After trying the use the plugin under normal conditions, I disabled all the plugins (including the cloner plugin that was network activated), activated the default theme, and tried again. Adding a new download still didn’t work correctly.
After that I cleaned up the install as much as possible – I dropped in a default .htaccess, commented out the home and site URL definitions from wp-config.php, and ran some refresh scripts. I also tried raising the value of max_input_vars to 5000. The plugin didn’t work again.
The debug log in wp-content was only logging the stopwatch and cache notifications, which aren’t errors. The “File does not exist” errors for a couple images were still popping up, but those don’t usually break functionality.
With your theme active, the PHP notices are triggered:
[16-Jan-2015 20:46:30] PHP Notice: Trying to get property of non-object in /nas/wp/www/staging/wrc/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/pointer.class.php on line 52
PHP notices are not very minor notifications, and the plugin isn’t working regardless of whether the theme is active or not. I don’t think the notice has anything to do with the problem.
I searched through our ticket system for issues with Download Manager on our platform and didn’t find any similar incidents.
At this point, I think the best thing to do is try reinstalling the plugin files from a fresh download. You’re running the pro version of Download Manager, so I couldn’t acquire a copy.
I also recommend contacting the plugin developer and letting him know what we’ve tested. He might have some feedback on the required specs for the plugin. If you can show him the links to our phpinfo page and disabled functions on our server, he might have some helpful input. Those links are:
• phpinfo.wpengine.com
• http://wpengine.com/support/what-functions-are-enabled-on-the-server-level/
Please try reinstalling the plugin and contacting the developer for his feedback.
I upgraded to download manager pro. Everything was fine and I created my settings. The following day I decided I wanted to change my settings…but now all the links are dead. I get the basic page but the Front End, License, and Setting links keep me on the basic page. None of the icons load either. I don’t know what to do.
Yes, please use this add-on http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ to generate short-code and select default link template with download count to show download count.
I want to know Link-Template of Archive Page > Style 1 in Demo Site.
(http://demo.wpdownloadmanager.com/wpdmpro/archive-page/)
It looks like a Link-Template-Panel. right?
And How can I modify the size of template?
Thank you.
These are just a few examples, but I want to change the style of all links inside the plugin.
Link: http://demo.wpdownloadmanager.com/wpdmpro/archive-page/
Example: “WordPress Shopping Cart System”, “Cheerful Weather for the Wedding”, “Rise of the Guardians”
————————-
Link: http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/tail-toddle-sample-mp3/
Example: “1421159342wpdm_mpthreetest.mp3”
Hello again, I have one file that provides me an error : {“error”:””,”downloadurl”:”http:\/\/www.zzzzzzzzzzz.com\/website2013\/?wpdmdl=5643&_wpdmkey=54b6228c6bee6″,”msg”:”<div class=\”alert alert-success\”>Download link also sent to your email!<\/div>”}
You can test it on this url : http://www.mariescorner.com/download/catalog-2014-3/ when you submit the green button.
Do you have a clue on how to fix it?
Thanks,
Christophe
Use following template code:
<div class=”media”>
<a href="[download_link]" class="icon25 pull-left" rel="nofollow">[icon]</a>
<div class=”media-body”>
<p class=”media-heading” style=”font-color: #000 padding-top: 1px;border:1px;margin: 1px;”><h3>[title]</h3> [download_link]</p>
</div>
</div>
<style>.icon25 img{ max-width: 25px !important; }</style>
Hello Shaon,
ok I changed my template to and now it works fine: Or you see any problem with the code ?
<div class=”media”>
[icon]
<div class=”media-body”>
<p class=”media-heading” style=”font-color: #000 padding-top: 1px;border:1px;margin: 1px;”><font size=”3″>[title] [download_link]</font></p>
</div>
</div>
Thank you Shaon,
My URL is under password because development. You have an mail address I send you the user and PW.
I changed the pdf.png and it works.
But now I have a very big distance between one to the other download item. If I can change this big distance its all ok. I have about 15mm space between the downloads. What I need is 6mm. The font-size I need because I cannot work with <h1-5) because another plugin change all what have an <h1> to <h5> only <h6> is free but to big.
My Template:
<div class=”media”>
[icon]
<div class=”media-body”>
<p class=”media-heading” style=”font-color: #000 padding-top: 1px;border:1px;margin: 1px;”><font size=”3″>[title] [download_link]</font></p>
<h6><i style=”margin: 2px 0 0 5px;opacity:0.5″ class=”icon icon-th-large”></i><i style=”margin: 2px 0 0 5px; opacity:0.5″ class=”icon icon-download-alt”></i></h6>
</div>
</div>
Thank you
Roland
Current theme code
<div class=”thumbnail span4″ style=”margin: 0 5px 7px 0;”>
[thumb_300x200]
<div class=”caption”>
<h4 class=”media-heading” style=”padding: 0px;margin:0px”>[page_link]</h4>
<p>
[file_size] | [download_count] downloads
</p>
<div class=”btn-group”>
[download_link btn btn-success]
</div>
</div>
</div>
Sorry for the confusion, actually the this one http://themes.wpdownloadmanager.com/centric/ is the centric theme demo. But wrong demo link was my fault, so I’ve installed the theme in your site for free even it was not included with pack.
Hello
I tried to change the _blank-png [icon] that is shown in the download results of the categories. I don’t know how. All I do has no effect. I mean the little red image that is before the download title which symbolize a .pdf file. This I want to have in the size 25×25.
After that I don’t know if this will change the style of all. What I prefer is: that the title and the download link is beside the [icon] and not obove or under Much better the text is in the middle of the [icon] on the right side.
Thanks
Roland
Hello i bought the ecommerce package for this theme : Centric
On your page it link to : http://scripteden.com/
Right now i use the centric theme and my homepage look like this : http://i.imgur.com/iO1xN0s.png
now check in your centric demo when we click on a item it look like : http://scripteden.com/download/documentor/
and on my site it look like this : http://i.imgur.com/nxcnwSJ.png
I hope you understand that this is not what i was looking for … can my website look like your demo please ? this is what i bought !
regards
I’am using DM pro mostly for what it is meant to be used for; managing file downloads.
It works great!
In our site we also have a few links to external pages that we want to treat and display the same as with the downloadable files.
Adding the link to a Package works fine. But in this particular case I would like the page to be opened in a new tab of my browser.
Is there a way to achieve this?
I did that already. My download links are working but I want to show Download counter next to download button as well. Is this possible?
This weekend we upgraded to version 4 of download manager pro. We experienced serious issues with email lock settings, compared to the previous version.
– email confirmation does not work, no link to a pdf is populated, but instead a .txt file link plus messages that the link has already expired
– fields like “company” have completely dissappeared
– the email lock box mentions “subscribe” – which is not correct
– the box is to narrow for displaying the field to capture the email address
Please let us know how to solve or if we missed certain settings.
Getting the email when a visitor wants to download a document is really important for our leadgeneration and the reason we are using download manager pro. This is not possibile anymore.
Thanks for follow.
(NB: the website is: http://www.a-dato.com) / ad.vermeulen@a-dato.com
