I have already enabled the email lock setting for the download I want to offer, but “nothing happens”. I am trying to understand what step I am missing. If my button/link just takes the user to the page for the item, nothing shows up to ask for the email address. Should I be using a special LINK template, instead of thinking about the PAGE template?
You will see that there is no preview available, and no button to download. The download button disappears when Email Lock is enabled (compared to the other page/package, linked in my previous comment, where there is a download button). This page/package uses the “page template” code referenced above.
How do I link to that page/package in a way that triggers the email lock form, and asks for an email before going to the page?
I bought the pro version and I bought the Mailchimp email add-on. I intended for users to get sent an email link for the download, however the email goes directly to spam (or is never received as all because the email client blocks it as spam altogether). So pretty much the email download link is useless because users may not receive it and those who do will never see it.
Google’s reason states this “We’ve found that lots of messages from li1257-119.members.linode.com are spam. ”
Sorry for the delayed reply, somehow missed this ticket.
Your theme is deactivating click action on the download link. I tried with another theme and it worked as expected. Could you please ask theme provider to check the issue?
Scroll down to the “Case Studies” section (after videos).
Each of the thumbnails on this page link to whitepapers tracked by WPDM. They are just regular images with captions, linked to the packages, not using the WPDM link template.
An example of one existing package in working order, without any need for an email lock, this uses the WPDM Page template above:
What I want is to create a “download” button on a page, which then requires the user to provide email address before downloading. The PDF preview shown in the above example is not required, I just used it because it’s our standard template.
I’m fine with a direct download or email link……but the problem is that I can’t get the email input form to display anywhere in this process and I’m not sure what part of the sequence I’ve got wrong.
I’m using the Single Column with Doc Preview template to show my PDF’s on the download page.
When I enable the WPDM – Block Hotlink plugin, the Doc preview changes from a preview to the XML data of the document.
I have pro, I have checked the email lock box for the package. What next?
I use a custom page template….do I need to make changes there to cause the email form to display? Or do I change something about the link template?
In my custom template, I have a PDF preview. The preview now says “preview unavailable” and the download button is gone. So the file is protected, but I don’t seem to have any way to collect the email address.
You can use Directory Addon Advance search shortcode to customize the search result page using template id with the shortcode. [wpdm-search-page cols="1 or 2 or 3 or 4" items_per_page="10" link_template="link-template-id" position="top or left or right"]
We are having a problem with a WPDatatable plugin but when i deactivate the Download Manager plugin then the table works fine.
Please can you assist as soon as possible.
1) I have last WordPress release 4.9.4
2) I have PHP 5.6.33, memory limit is 768MB
3) in WP-Config: define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); //==â–ş I tried also 512M
4) I have last Download Manager Free plugin 2.9.68
5) I have last WordPress PDF Stamper plugin 1.90 (just bought the update USD 22,00, thinking it was the culprit (cause I had 1.50), but it was not needed to buy the new 1.90 because it is not working the same…)
6) All permissions on folders and files are ok (755 for folders, 644 for files)
7) Files and folders owner is correct
8) I tried to disable all other plugins, and they are all updated to their last versions
9) I tried to delete and to recreate .htaccess (clicking on permalink after deleting it)
10) PDF are normal PDF, no encrypted, no protected, just created with Adobe (and they all worked with PDF Stamper till few days ago)
Nothing of these above things solved.
The only way to let PDF files download happens again is to disable WordPress PDF Stamper plugin…making it totally useless (and I need to use it).
This has always showed the download button after everything.
This is the last piece I believe I need to get taken care of to get this working the way we need it to so any help is appreciated. You can view how the login form shows above the package information here, http://www.architechnicsinc.com/plans/new-playground-at-baldwin-site/. You can see what it looks like when you are logged in with the second image attached.
I was actually able to get this working by modifying the file, checkout-billing-info.php and putting in my active themes folder inside of download-manager/checkout-cart.php.
I would also like to get company to show up under Register and used the link you provided above to help put that in my function file, you can view the Company Name showing on the Register tab here, http://www.architechnicsinc.com/plans/new-playground-at-baldwin-site/, the only thing is it shows up under the recaptcha. Is there way to order that new field created in the function shown below so that it doesn’t show up under the recaptcha but before it or under Full Name? Also, does this field show up under the user information?
Today I updated to Download Manager 4.7.3. The original problem is STILL not fully solved. The end result has though changed. I ma no longer doing this in production environment, but instead in a development environment.
I did:
* Inactivate the old plugin version 4.7.1 and removed it
* Installed the latest downloadable version (4.7.3)
* Activated
* Went to the front-end page with all docs -> Looked alright
* Clicked the link/package name of one of the available items in front-end page to get to more details and descriptions -> Blank white page without any details on what went wrong
I have purchased WPDM and i need to reinstall it in my server but licence key and download are not possible because SUPPORT has expired…
Please can you send me my licence key and link to download ?
Hello,
Tree view: I’m trying to add the description of the files (an unlinkable row below the file title/link) or the excerpt. Add-on extended shortcode installed.
Additionally we have fixed minor issues with displaying image with file description and category view. Also re-optimized the file list view to make it better looking.
but I can not find a way to add the description parameter [wpdm_tree download_link=1 description=1]
Should I modify something in the
wpdm-extended-shortcodes/wpdm-extended-shortcodes.php file of the plugin?
The download counter will increment when the user clicks on the download link from the email. Also, it will be incremented for once only at first click for the same user.
Hi there. I’ve been using DownLoad Manager Pro with Email lock enabled where user has to provide their name and email address before they can download a file. I’ve also selected the option “Mail download Link”. Under this scenario, can you clarify at what point the download counter gets incremented. Is it:
1] At the point of the name / email address having been entered and the download button clicked; or
2] Once the user has received and clicked on the download link?
I’m trying to understand what happens to the counter if a user enters their details but does not subsequently click on the download link (i.e. they’ve asked to download a file but haven’t actually received it – does the counter still get incremented).
Many thanks.
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