After payment (testing with paypal) I did not receive an email and just get taken to this page
https://d.pr/free/i/VQrP8n
Which makes no sense without the email – as the customer cannot see their ID or order number to register.
How do I a) make sure the email with the information gets through and b) take them to a page that just simply downloads the files without asking them for information they do not yet have
Please help – I have spent DAYS trying to make your software work and am still fighting it!
This reply has been marked as private.
Hi
Please could you send me a link to any help article about how to set the links for my packages as
“add to cart” rather than just “buy now” or “download” one by one as people may want to buy more than one package. Thanks
This reply has been marked as private.
Yes I’ve checked. All the additional preview images for the packages is missing, Before it was not and working fine.
The same packages I’ve on my live site. e.g you can find the difference between below links.
1-http://staging.frebers.com/download/sunset-landscape-vector
2-https://www.frebers.com/download/sunset-landscape-vector
Now additional preview is missing for every package but if you see in the inspect element you can see the path of the additional preview images.
Please go to package details page in edit mode then inspect the additional preview image meta box.
-
This reply was modified 5 years, 4 months ago by
Frebers.
Hi,
somehow I missed it,
you can follow the link below documentation,
Template Files
by default, you are using link-template-default.php
for link template and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template or tpls>link-templates
for link template. And you have to replace [download_link]
with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
in related php file.
Thanks.
This reply has been marked as private.
Dear,
It’s working on the new added post but it’s not working with the old posts.
Please check below some old posts links:
https://staging.frebers.com/download/5-free-game-backgrounds/
https://staging.frebers.com/download/couple-free-vector-illustration/
https://staging.frebers.com/download/night-game-background/
Please have a detail review what’s already implemented. Please revert the code and visit the above links. After that visit the each post in edit mode where you can see the attached additional preview image and featured image. I think it’s better way of understanding.
I hope you can understand.
Thanks
-
This reply was modified 5 years, 5 months ago by
Frebers.
This reply has been marked as private.
This reply has been marked as private.
This reply has been marked as private.
Hello,
Are they are download packages link? if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
This reply has been marked as private.
Morning,
Going through the downloads and a number have a lost their page link even though there has been no changes. I can still use the page in Wp admin but when I come to preview, it’s say no link.
Can this be an easy fix?
Malcolm.
Hi – I have put the downloadable file URLs in to the package – but when I test out buying the package, the download I get only includes the files not the video (Which is a a link to Vimeo). How do I include the Vimeo links in the package they get when they pay?
I want to specifically give rights to the Stats area and the buttons “Generate Download, and Email Link” Buttons without giving users Admin role. Editor role will not allow this.
Need a way to give rights to the STATS, Generate Download, and Email Link Buttons without giving users Admin role. How do I accomplish this?
Dear Support-Team,
Also my customer wants the download link to open in a NEW BROWSER window. Unfortunately I can’t do it despite your instructions and need support
What I’ve tried:
Copied those files:
– link-template-default.php
– link-template-button.php
into the following directory:
– DIVI
– download manager
– tpls
– link-templates
and replaced [download_link] with [link_label].
Nothing happened…
Kind Regards
Julia
Good
I will explain my situation.
I am developing a subscription-based website where a different download limit will be defined per level of access.
So far so good ..
The problem happens when the user clicks on the “Edit Online” option, it happens that the user has access to the link but does not count the download.
And all files on my site must have these two options Download or Edit Online.
When the user clicks on the download option it is counting .. in “Edit Online” no.
what to do?
View post on imgur.com
Each item listed in download history links to the same sales page.
It’s a useless link if we purchased (or did not purchase) the product.
These should link to the specific version downloaded on the date shown.
The page should provide users a history of downloaded versions for any user purpose.
The links should allow user to download and roll-back to an earlier version.
-
This topic was modified 5 years, 5 months ago by
Isa Alsup.
Hi,
Your problem has been fixed. It was creating the issue with Private Download Link Usage Limit
, somehow it has been set to 0
.

I have adjusted it. Now it is working.
Thanks.
I also have a question- some of my downloads are a link to a video url. These do not appear in the download zip – how do they get to the customer?
I don’t need a Tabular format.
I tried this code and got this result: https://downloadfreepatterns.com/all-patterns/
[wpdm_category id="7" operator="IN" title="1" desc="1" toolbar="1" paging="1" order_by="date" order="desc" items_per_page="50" template="5e8c544b1125c" cols=4 colspad=2 colsphone=1]
Demo link also showing nothing: http://demo.wpdownloadmanager.com/wpdmpro/category-short-code/
This reply has been marked as private.
Those costings are all set for each package – and I have changed to put base price in the Price column but it still says £00 on the download button
Look on this link for a screenshot https://d.pr/free/i/uF7Oxd
My developer has fixed the damage to the theme
Thanks