Hello everyone,
I have a problem.
After activating the option “Activate flat download url” in settings my downloads are broken.
when the user clicks to download it redirects to a non-existent page.
my url is like this
“https://mysite.com/wpdmdl/30-eyJ3cGRtZGwiOjMwLCJyZWZyZXNoIjoiNWU4MTBjZDI0ZWFkNzE1ODU1MTU3MzAifQ/LAFITEDITAVEL.psd”
how to solve this?
since now
Thanks
Hi I purchased your pro package today for the social lock function – I have tried setting up Facebook Like to Download and LinkedIn Share to download neither of them work!
When i try using the Facebook social unlock option i get a blue screen saying Tap to go back to my website, then it returns to the previous link, it doesn’t record a like or instigate a download.
When in try LinkedIn there is an error “Invalid response status code (0) on the first screen, then it takes you to a LinkedIn Bummer, something is broken screen.
Please help I thought your product was a simple plug and play product – I have wasted an entire day and got absolutely no where!
Thanks
Liz
This reply has been marked as private.
Hi,
You can create or clone templates from Downloads > Templates
. Then according to your design, you can place a download link like this,
<a class="btn btn-success" href="[download_url]">[link_label]</a>
here in [link_label]
you can put your custom text.
Thanks.
This reply has been marked as private.
Hi,
I noticed all the download links on my website are not working anymore.
http://www.nutemplates.com/invoices/blank-invoice-template/
Initially, they were working and I see the last downloaded subscriber on August 25, 2019.
I’m using Email Lock on Excel and Word download links.
Also, the “link template” should be a button with “Download” text in white – which stopped showing.
Now, it’s showing as a simple hyperlink.
Please have a look and suggest.
I’ve activated the email lock on https://virtualworksuccess.com, and initially it was working which is why i have about 20 registered downloads, but now is is not. I tested this on a clean browser with same negative result.
I read the other post here on the same issue and download_link_extended did not solve the issue. Perhaps you can take a look.
Hi,
You can use this, what I have attached the image. the button generates a URL link for that particular package.

Thanks.
Hi,
If you want to show all the files of a package you should use [file_list]
template tag in your page template or link template. Then you will able to see the individual files for download.
Thanks.
Hi,
Tomorrow I will try to update about this. is it possible or not for both functionality with open and download link simultaneously.
Thanks.
Hi Shaon,
Lazy download don’t work when the file is on dropbox (using wpdm dropbox explorer) but work with a direct link on my dropbox ..
Normal ?
Hi, I’m wondering if it’s possible to create a snippet that you can place anywhere in your template (e.g. sidebar, home page) that displays a list of categories with their images.
I’m able to print a list of WP Download Manager categories with this function successfully.
wp_list_categories()
But I don’t know how to display the images I added to those categories.
Ideally, it would look like this:
If I choose the “Fruit” term from the category taxonomy, I would display its sub terms:
Apple (with image, then link to posts with this category)
Orange (same as above)
Banana (same as above)
I’ve taken a look at this page:
Display Category Image
But having trouble.
Thanks.
This reply has been marked as private.
Hi,
For removing date you can just update cols="author_name|page_link|categories"
by removing update_date
. for disabling pagination (both top ) and search you have to make jstable=1
to jstable=0
. And for removing icon you have to adjust code background-image: url('<?php echo $ext ; ?>');
in line number 270 from download-manager/tpls/wpdm-all-downloads.php
. and for pagination you have to adjust/remove code from the same file in line number 361 to 387
. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.
Thanks.
Hi,
It is the basic system for generating a download link. When you press the first submit button then it generates the download link.
Thanks.
Yes,
You can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php
for link template
and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template
or tpls>link-templates
for link template
. Thus you can also replace your default template by custom made template.
I hope it will help you.
Thanks.
Hi,
The download link issue is happening due to link tracking settings with mailgun plugin:

I’ve disabled it and the link is working fine now.
I think this can be corrected by editing default template.
How to do this? As all the download links are set to default: It is wise to change the default template.
Need help.
Hi,
You can adjust the link templates via creating a new custom link template. But the layout and parameter are different, you can place a request here from your dashboard, I hope it will help you, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thanks.
Hi Nayeem
Thanks again – quick service! 🙂
Re:
Hi,
I have tested creating package/file from your site. https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-sub-test/, https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-test/.
Because you have copied the page templates or link templates from the plugin folder, customized them as per your need and when plugin will be updated the templates will be not lost. i hope you have understood.
The preview of that package is exactly what I want, but I have no idea how to apply this to all documents. I do not understand your second sentence. I can move whatever needs to be moved to make it work, but I’m lost on what I actually have to do.
Hi,
I have tested creating package/file from your site. https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-sub-test/, https://www.sunbeamcarclubofnewzealand.org.nz/download/wpdm-test/.
Because you have copied the page templates or link templates from the plugin folder, customized them as per your need and when plugin will be updated the templates will be not lost. i hope you have understood.
Thanks.
Hi Nayeem
Thanks for the reply, much appreciated.
You said “I have checked from your site, the templates working fine.” I’m not seeing any templates at all, or do you mean they are setup but you can’t see them from the front end?
I’m totally confused though. I tried to follow https://www.wpdownloadmanager.com/doc/template-files/. Do i need to do steps 1 and 2?
I did step 3 i and ii, but then got to
“Now remove all files from {active-theme}/download-mamager except the ones you need to modify
Update template file(s) in {active-theme}/download-manager dir as per your need”
Are the ones I need to modify the two files you mention above?
If I copy the tpls folder into my active theme, the files are already there – there’s no need to copy them? Where am I pasting them from?
I’ll try out the categories link you posted, and I’ll test out the sub and admin info you’ve given above.
Thanks again – it does look like a great product, and I’m sure it will be once i can get it going..
Cheers
Fred
Hello,
1. https://www.getelec.com/solutions-cem/silicones-conducteurs-charges/
2. http://hawakura.com/solutions-cem/silicones-conducteurs-charges/
Both the links are Identical site.
1► migrated site
2► original site
Issue:
THe download links and templates. I need it should be like 2.
last changes was: Translation from your side in hawakura.
What is the issue?
Regards
Hi,
I have checked from your site, the templates working fine. If you want to see the preview of templates you can check them from Downloads > Templates
and the preview button. and if you want to edit or adjust with new code, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php
for link template
and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template
or tpls>link-templates
for link template
. or if you want to create from the admin panel you can use the PRO version. you will find templates available tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
and for showing package related categories you can use this tag in your template[categories]
. it is also available here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
and for third when you have given allow access to the subscriber
as an administrator
you can see the download button, but if you check the file/package from the incognito mode it is not showing there. please check and let me know.
Thanks.
When I update the plugin Download Manager, the notification showed up saying that an error occurred while updating DM: Before you can receive product updates, you must first authenticate your Elegant Themes subscription.To do this, you need to both your Elegant Theme Username and your Elegant Themes API key into the Update Tab in your theme and plugin settings.
So I enter the username and the API Keys to the Update Tab in the theme. But I cannot find the place to enter username and API key in the plagin settings.
Also the link to the version 5.0.5 details at the Download Manager’s notification “There is a new version of Download Manager available. View version 5.0.5 details. Automatic update is unavailable for this plugin.” in the Plugsins where all plugins are listed doesn’t work.
When I click it a window with “Plugin not found” appears.