Dear,
It’s working on the new added post but it’s not working with the old posts.
Please check below some old posts links:
https://staging.frebers.com/download/5-free-game-backgrounds/
https://staging.frebers.com/download/couple-free-vector-illustration/
https://staging.frebers.com/download/night-game-background/
Please have a detail review what’s already implemented. Please revert the code and visit the above links. After that visit the each post in edit mode where you can see the attached additional preview image and featured image. I think it’s better way of understanding.
I hope you can understand.
Thanks
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This reply was modified 5 years, 1 month ago by
Frebers.
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Hello,
Are they are download packages link? if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
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Morning,
Going through the downloads and a number have a lost their page link even though there has been no changes. I can still use the page in Wp admin but when I come to preview, it’s say no link.
Can this be an easy fix?
Malcolm.
Hi – I have put the downloadable file URLs in to the package – but when I test out buying the package, the download I get only includes the files not the video (Which is a a link to Vimeo). How do I include the Vimeo links in the package they get when they pay?
I want to specifically give rights to the Stats area and the buttons “Generate Download, and Email Link” Buttons without giving users Admin role. Editor role will not allow this.
Need a way to give rights to the STATS, Generate Download, and Email Link Buttons without giving users Admin role. How do I accomplish this?
Dear Support-Team,
Also my customer wants the download link to open in a NEW BROWSER window. Unfortunately I can’t do it despite your instructions and need support
What I’ve tried:
Copied those files:
– link-template-default.php
– link-template-button.php
into the following directory:
– DIVI
– download manager
– tpls
– link-templates
and replaced [download_link] with [link_label].
Nothing happened…
Kind Regards
Julia
Good
I will explain my situation.
I am developing a subscription-based website where a different download limit will be defined per level of access.
So far so good ..
The problem happens when the user clicks on the “Edit Online” option, it happens that the user has access to the link but does not count the download.
And all files on my site must have these two options Download or Edit Online.
When the user clicks on the download option it is counting .. in “Edit Online” no.
what to do?
View post on imgur.com
Each item listed in download history links to the same sales page.
It’s a useless link if we purchased (or did not purchase) the product.
These should link to the specific version downloaded on the date shown.
The page should provide users a history of downloaded versions for any user purpose.
The links should allow user to download and roll-back to an earlier version.
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This topic was modified 5 years, 2 months ago by
Isa Alsup.
Hi,
Your problem has been fixed. It was creating the issue with Private Download Link Usage Limit
, somehow it has been set to 0
.

I have adjusted it. Now it is working.
Thanks.
I also have a question- some of my downloads are a link to a video url. These do not appear in the download zip – how do they get to the customer?
I don’t need a Tabular format.
I tried this code and got this result: https://downloadfreepatterns.com/all-patterns/
[wpdm_category id="7" operator="IN" title="1" desc="1" toolbar="1" paging="1" order_by="date" order="desc" items_per_page="50" template="5e8c544b1125c" cols=4 colspad=2 colsphone=1]
Demo link also showing nothing: http://demo.wpdownloadmanager.com/wpdmpro/category-short-code/
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Those costings are all set for each package – and I have changed to put base price in the Price column but it still says £00 on the download button
Look on this link for a screenshot https://d.pr/free/i/uF7Oxd
My developer has fixed the damage to the theme
Thanks
ok, it turns out that when i put the limit and the person uses it for external link it doesn’t count in the download limit.
how to solve?
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Hi,
When you have a multi-file package, and a user downloads the package, as you know it creates a zip from the attached files and downloads it. If you have “cache zip” option enabled, when another user downloads the same package, it serves the zipped file created earlier. But if you have the option disabled, every time a user clicks on the download link, it creates the zip again from the attached files, which is required when you attach dir with a package and upload files to that dir using FTP.
However, the option enabled or disabled, it doesn’t delete the created zip, only updating the package will delete the zip.
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Hi Nayeem,
You’re trying the direct download link – which is not what users see.
Go to this page: http://www.nutemplates.com/invoices/blank-invoice-template/
You will see I have an “email lock” on Word & Excel download – they are not working.
When user clicks on them it adds #unlock in the URL and nothing happens.
Please note: there is no email lock on PDF download, which is working fine.
So, it is a problem with “email lock” functionality with download.
Please check again!