You can control the download page view using Page Template. There are lots of built-in page template and you can build your own custom template if you want. Check available page template in Dashboard Downloads Templates page. When creating or editing a package select the page template from package settings meta box.
Looks like you haven’t setup access roles on package settings. Please check the Allow Access option in your package settings and set necessary user roles there. If you want everyone to have access to the package then set All Visitors as value.
I’m trying to export all downloads with a shorcodes. I’m using WP All Export. I’m not able to do this as I don’t see this custom field. Could you help me with this please.
Currently, it is not possible using a template. But you can copy the direct download link from all downloads page in the admin area. Each package has a button to generate a direct download link.
After copying the link you can attach it to any text you want.
The file *DID* exist in the amazon bucket and it does not have special characters. The issue is it works for a while and then the key expires. It means I have to go an check all my downloads and fix anything that has broken. I have fixed the issue by re-adding the file from the bucket in the system so I can’t send you to a package url at the moment. It’s a KEY expiry… not a document issue.
Please check your category settings from Downloads Categories page. Maybe users are getting access from there. Uncheck All Visitors from category settings and save the updated option.
Having disabled the Download Manager plugin I am no longer receiving errors.
The errors are ‘can’t lock process table in pid’
I would like to continue to use this plugin but I’m unsure how best to either preserve all my existing downloads if I resinstall the plugin or how to resolve the issues.
I will post again privately with an admin login account.
We have already restricted downloads to Subscribers, Customers & Administrators. Can we not do that? We do not have All Visitors checked at all and it still allows you to download if you are not logged in.
Everything is now connected, and downloads working. However, there is another issue that comes up. When I go to pay for a single download, the credit card transaction goes through smoothly. But then the user is taken to a page that shows the order id, and a blank email address. When I type in the email address, I get the following error message:
Session was expired. Please try again
How do I get around this error, and why does the user see this screen at all? How do they get to the page where they can actually download the PDF they just paid for?
You can do it easily by restricting downloads only to subscribers. Remove ‘All Visitors’ from package access settings and add ‘Subscriber’ instead. Then only logged in users will be allowed to download the files.
Hi,
I developed the site for my customer and I activate the license in order to administrate his downloads.
He installed a copy of the entire site on a stage server (testing) and in some weeks he intends to publish it on his definitive domain server.
I update the module for the first step, I need to update it in the second step (the actual stage site) and I would re-use the license key for the last step (the final publishing).
It seems I can’t update the module… what can I do?
Thank you in advance
Do you want a link to the package details page from the all downloads table? I have replaced title with page_link in all packages shortcode to add the details page link in package title.
What we really want is to send notification with the information above every time someone downloads. This seems to work except when you access the download link that was emailed and are not logged in, it will then send blank information because you weren’t logged in.
We want it to not allow you to use the download link at all unless you are logged in, that way it won’t ever send empty information.
I have installed the Prime and Download Manager Pro. Also created a custom homepage to match the demo style. You can start adding your downloads now. Let me know if you have a further query.
Is there a way to automatically assign categories based on directory?
I recently had to integrate your Directory Add-on to my workflow.
My upload process used to be
1. Drag-n-drop a file onto a Panic Transmit Mac OS droplet
All of the heavy lifting was performed by wpdm – the file would be indexed and displayed in the Downloads package via the wonderful “Attach Dir” option.
But now my upload process is 7 more steps and it takes 1200% longer because need to log into wp-admin and manually add a category after every upload.
Alternatively, if you could implement a parameter for wpdm-archive:
Just looking at your product for managing software product downloads on our site.
I can’t seem to figure out what is the default download page? I’m expecting to have some kind of page for each Category that contains all the files in that category for download.
Your plugin refers to Default Template but I don’t see anything under Pages for a newly created page.
Do I need to create a page using the normal wordpress page editor and somehow use shortcut codes?
Your “Getting Started” doc only mentions adding the first file/package. It doesn’t say anything about how to then go and look at what the customer sees for that download.
2 ) We will fix it in next release. For now, you can use another page template. The code is shown in Single Column, Flat page template.
3 ) Yes, you can use category shortcode to downloads from the selected category or categories. Or you can use all packages table to show all downloads.
I’m using WP All Import to import downloads. Everything works fine for me except I’m not able to attach downloads to the post. I upload them into FTP to download manager folder. I contacted WP All import and got a reply:
“You will need to identify how the download manager plugin stores the download information. If it’s in regular custom fields or
the data is stored in a more complex manner.”
Hi, I have a problem with the downloads. I had already contacted you in the past and you had solved the problem, but probably due to an update the problem occurs again. In the various articles, such as this: https://designpress.it/julia-marmi-presenta-al-cersaie-i-vincitori-del-concorso/ files can only be downloaded by authenticated users. After authentication, however, the site leads to another page, but I need it to remain in the pages where it is located and that allows the user to choose which files to download.
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