We just moved our site to AWS, but we have our WPDM packages hosted on the local (virtual) machine, not S3 storage. Our downloads work fine, but we can’t upload a package via the admin sidebar that’s larger than 100MB — the green upload bar will just cycle indefinitely after the file finishes, and these packages don’t make it to the DM folder. Packages smaller than 100MB will upload with no problem at all.
We are using Cloudflare CDN, but we were using that when the site was on BlueHost with no problems.
Do these packages upload in smaller packets or in one big chunk?
Thank you!
I have an issue when trying to import a CSV under Bulk Import.
When I select the file yo upload and click the Import CSV button it takes a while to load and then takes me to the main Downloads screen, with the list of all my files.
I updated the plugin but I’m still having the same issue.
Thanks.
This must be really simple, but I can’t figure it!!
I want to upload PDFs and catagorise them, and then I want to display the list of files on a page, where all the there is for each upload, a title and a download link button in a sort of list format.
This must be possible, right?
Cheers!
Hi,
After launcing a website with a lot of audio downloads, my users found out a few issues:
1) Some big files (> 30mb) whould not play on the iPhone (other mobile browsers I don’t know)
2) The audio files could not be scrubbed/rewinded backwards and forward in Chrome. Other browsers fully load the audio, but Chrome loads chunks of about 3mb as a kind of buffer.
I tracked these issues back to the function downloadFile in the /libs/class.FileSystem.php
Unfortunately, the HTTP_RANGE header handling was not implemented well.
After some changes and testing I got it working as it should. The code has been tested on the iPhone, Firefox, Chrome and Edge.
The users of my website are happy.
I hope you can use the code in an update of the plugin. I commented the code with WH@ so you can see what changes I made.
The attached file only includes the downloadFile function.
NOTE:
It seems the audio player on the iPhone does not send session cookies along with the requests. Because of this, WordPress can not authenticate a logged-in user. When you use the setting ‘Allow access:’ to only allow subscribers to download the package or individual files, subscribers won’t be able to download these files or listen to audio files on an iPhone.
I use an other access manager plugin which I had to alter because of this issue and let those requests pass without an access check.
But I tested and this issue also affects the access management of WP Download Manager.
A good solution, maybe, would be to send the WP authentication cookie value as a url parameter (only when iPhone or iPad is part of the useragent) and do the authentication using the apropriate WP functions yourself.
Hi there,
I have installed WP Download Manager Pro with the Custom User Access addon, and the only person any files show up for is my administrator account.
I have tried setting both the direct username as well as the subscriber group to which he belongs, yet still nothing shows up under client downloads.
I have tried disabling all other plugins or different theme, no change. I have attached a screenshot of the download package settings, and the page where the shortcode wpdm_frontend is used.
Any help would be appreciated.
Thanks
Victor
This is now an extremely urgent issue and I’ve now been waiting for 6 WEEKS for someone to get back to me. Ignoring my requests for help is completely unprofessional.
I have had an issue now for 6 weeks but now it is causing me some major problems with our new release of a product and it needs resolving ASAP.
The problem is that we can create a package with no issues and use Facebook likes, Google+ etc and that works fine, however there are two issues that will not work at all:
1) The Twitter Follow button pops up with the Twitter box to allow the person to follow us but it does not allow the download. Instead they get a permission-denied.txt file and within that text that says: “You don’t have permission to download this file”. However, if we use the Twitter Tweet button, that works fine.
Looking at the download link for when the downloader gets the txt error file it is:
This is an extension of the last post made to the website. Every time we post something new, that link changes to the new post with the /wpdmdl…etc at the end of it, but always downloads the TXT file.
A correct download link for it should look like this:
Different link URL, different wmpdmdl number and differentwpdmkey.
2) the second issue is that the button for LinkedIn doesn’t allow you to do anything at all.
Please can you get back to me ASAP as I really need this fixing.