I don’t mean in that page.
I mean when the admins go to the Packages page, they can’t filter on anything.
Downloads All Packages.
How do they go to this area, and filter by Users… or how do they do they anywhere else??
It’s a major flaw for them as that’s where they add them all, so how do they now go to that page, and filter by the user, to see if that users has all the downloads they need?
Unfortunately, search by tags feature is not available right now. If you want you can avail our Custom Upgrade Service
And also, I’m sorry for the misunderstanding. I thought you were looking to query all downloads from specified tag(s).
Visitors of the site are not able to download files via the download manager form. Neither am I or other admins. We are all greeted with a “permission denied .txt file for any file that we attempt to download or view.
I see in the URL Structure (first box on Downloads > Settings > General) allows the altering of the package and category URL base, but I would like to update the tags URL base. Is there a way to do that?
I hope this message finds you well and thanks for contacting us.
– If you delete all files from Asset Manager, it will also affect the files on server.
– Currently, you can use the short-code or share links to share assets with others.
– You can check this plugin Advance Access Control. This will help you to control user-specific access to your files and document downloads.
Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,
And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.
Hi,
trying to integrate the wpdm-form-lock to my downloads. But after i filled the form (liveform 4.74) it gets stuck – i see an ajax error with message: “is_file(): File name is longer than the maximum allowed path length on this platform (4096)”.
Please contact me for support.
Thanks
Hope you are well. And sorry for the inconvenience. Can you please elaborate on the package appears expired and I can’t update/download issue, are you talking about your site Downloads > All Packages issue or your order issue here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases from your account. please check and let me know.
It is working logging in with the clients user but is not working when the client does it. Even if it is there browser what could be preventing it from being recorded?
How does the stats get recorded? What could stop it?
As there are multiple users that are not being recorded what could cause this?
If it was just user it would be OK but as this looks like it is quite a few members and the stats are important to see trends and also to ensure that downloads aren’t abused, it is really important that this is solved. So it would be good to know what external factors could stop the stats from being recorded and if anything can be done about it.
Hope you are well. Thanks for writing to us. Download Stats is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue. And for updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, I hope that it will solve your issue.
I have a website that was built on WordPress and we used download manager to manage the downloads of documents on the website. But now we migrated our website to another hosting platform, but after this switch we can see all our packages but the documents in the packages are no longer downloadable. We are getting an error “saying file not found”. How can this be resolved as we need those documents
Sorry for the delay. For your issue of no subcategories menu in the sidebar, please adjust the access option from the edit category as I image attached, and for the no downloads issue, please add init=1 in your shortcode parameter,
Thus, I hope all of your issues will be resolved. BTW, I have also adjusted for this from some of your categories and the outreach page. please check and let me know.
add_filter('wpdm_user_dashboard_menu','wpdm_custom_dashboard_menus',10,1);
// $menu_items is an array containing current menu items
function wpdm_custom_dashboard_menus($menu_items){
unset($menu_items['']);
unset($menu_items['download-history']);
//Adding new menu item using callback function
return $menu_items;
}
please check and let me know, if it works for you.
This page, https://www.vielleacustica.it/il-mio-account/, I think you are using this shortcode, [wpdm_user_profile]. Here in downloads section lists all packages downloads which are created by the user. Are you facing with this issue? Please check and let me know
My business scenario is this (I think it is quite common):
A user in our website fills an evaluation (like a personality test for example) and we produce a PDF with his results. We would like to add the PDF to our website’s downloads and customize access (Custom Access Control) so that only that specific user can access it. This will show the PDF report in this person’s download list (which we call his Locker).
We already create the PDF and send it via email to the user. We can also add it as a website download manually, but now we have tons of users and we need to find a way to upload the PDF and configure the access via some automation. For that we need webhooks or something similar.
Is there a way to do this with current WPDM and/or add-ons?