Search Results for 'all+downloads'

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Mar 21, 2024 at 9:05 am #194087

Topic: How do I import ALL PDFs and DOCs in the Uploads folder?

in forum Download Manager Pro

79DESIGN
Participant

We are using this plugin for two reasons:
1) to uplaod Docs and assign them to users.
2) to create a new Downloads page for ALL people logged in or out, to access newsletter PDFs. So I need to be able to select “all PDFs” and then “all DOCs” to import into the library.

How do I do this please?

Mar 20, 2024 at 1:06 pm #194073

In reply to: Audio player? wavesurfer-player?

mrcbt
Participant

I disabled warnings in the wp-config file, this is a local text environment. There is no live link yet. sorry.

After I disable the warning, all seems ok.

Two questions:

How can I close the player? I know I can pause it, etc. But I don’t see a way to close it once its opened https://try.wpdownloadmanager.com/download/audio-songs-2/

You send me the file in that google link, that file is not available in wp downloads pro addons? How hard would it be to have a different player instead of the wavesurfer-player?

Mar 20, 2024 at 1:01 pm #194072

Topic: Hide and Restrict Downloads

in forum Download Manager Pro

Todd Dixon
Participant

Hi, I am a Download Manager Pro user and how do we set up the downloads in WPDM so that they can only be seen and accessible to users who are specifically assigned to them?

We aim to restrict access to downloads in WPDMM so that only users who are assigned to specific downloads can access them. This restriction is crucial for maintaining control over sensitive content and ensuring compliance with our organization’s security policies.

Our concern is all of the downloads are seen by all users and they have access to the download page or link. Is there a way that should allow for granular control over download access, ensuring that only designated users can view and download specific files?

Please advise. Thank you.

Mar 20, 2024 at 10:02 am #194067

In reply to: Agree in Terms not working in file cart

Nayeem Riddhi
Moderator

Hello abceurope,

Hope you are well. Thanks for writing to us. Are you trying to sell premium downloads from your site? please let me know. And for the Checkout settings option you have install and activate this plugin. https://wordpress.org/plugins/wpdm-premium-packages/. please check and let me know

Thank you and regards

Mar 18, 2024 at 7:12 pm #194022

Topic: Set link template by default

in forum Download Manager Pro

mrcbt
Participant

Hi, I created a link template. How do I make it the default for all short code downloads?

Mar 18, 2024 at 5:36 am #194004

Topic: Urgent Issue with Download Manager Stats for Unique Downloads

in forum Download Manager Pro

Johnny Woods
Participant

Dear Download Manager Team,

We are currently experiencing an issue with the Download Manager’s statistics feature regarding Unique Downloads. It appears that the filter function is not operating as expected, resulting in an inability to obtain accurate counts for unique downloads when the filter is applied. We have identified two specific scenarios in which this issue arises:

Scenario 1:
Upon applying the unique download filter, the download count fails to update accordingly. For example, if the total downloads for the month of January 2024 are recorded as 845, applying the unique download filter still displays the count as 845, rather than reflecting the accurate unique download count.

Scenario 2:
Exporting to CSV: When attempting to export all download data to a CSV file, all records are exported successfully. However, when applying the unique downloads filter before exporting, only 40 records are exported, which does not represent the entirety of unique downloads.

We kindly request your attention to this matter as we are unable to gather the necessary data accurately through the Download Manager. Your prompt investigation and resolution would be greatly appreciated.

Thank you for your attention to this matter.

Mar 15, 2024 at 9:13 am #193969

Topic: Download problem with Firefox

in forum Download Manager Pro

Olivier FREDON
Participant

Good morning,
I have download problems with Firefox:
Documents do not open in a new tab like in Chrome or Edge, but are downloaded directly. In addition, FireFox marks “Failed” even though the file is downloaded. It also downloads a .PART file. In short, it’s not terrible at all! Can you help me ?

Mar 13, 2024 at 1:57 pm #193908

In reply to: Bulk Delete Subscribers

Nayeem Riddhi
Moderator

Hello Laura Miner,

We have also a feature for deleting all Stats from Downloads > Settings > Privacy > Cache & Stats > Delete All Stats Data. But for subscribers deleting, you may keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/, thus, our developer will implement it in the next updates. I hope you have understood. please check and let me know

Thank you and regards

Mar 13, 2024 at 5:14 am #193890

In reply to: Downloads stopped working.
Tahasin
Moderator
If you don’t want to show that page, you can create a new link template

1. From Downloads > Templates page, you will see CREATE LINK TEMPLATE in the top right corner click on it ,here is the screenshot.
2. Just put this code in the HTML section, provide a appropriate Template Name, ID
```
<div class="link-template-default card mb-2">
    <div class="card-body">
        <div class="media">
            <div class="mr-3 img-48">[icon]</div>
            <div class="media-body">
                <h3 class="package-title">[title]</h3>
                <div class="text-muted text-small"><i class="fas fa-copy"></i> [file_count] [txt=file(s)] <i class="fas fa-hdd ml-3"></i> [file_size]</div>
            </div>
            <div class="ml-3">
                [download_link]
            </div>
        </div>
    </div>
</div>
```
3. Click on Save Template.
4. After Creating new Link Template, go to your package settings and select the newly created Link Template

This will not show the Download Page, by clicking the Download button user can easily download the file.

Regards
Mar 9, 2024 at 4:27 am #193802

In reply to: DropZone: Is it possible to Download uploaded Data via Frontend

Nayeem Riddhi
Moderator

Hello Chris,

Hope you are well. Thanks for writing to us. You can download dropzone files via backend from Downloads > DropZone > All Files > View(file action column) > File Info section as I image attached,

please check and let me know

Thank you and regards

Mar 8, 2024 at 5:03 pm #193795

In reply to: Hide or not create download pages

Shreek Raivadera
Participant

OK, i understand the solution – the page will still exist but access is denied. I can achieve the same result by creating a blank page template and applying it to all the downloads, hopefully the combination of removing packages from search and the blank template will solve the problem.

Mar 8, 2024 at 3:24 pm #193787

In reply to: Hide or not create download pages

Shreek Raivadera
Participant

This reply has been marked as private.

Mar 8, 2024 at 3:10 pm #193784

In reply to: Hide or not create download pages

Nayeem Riddhi
Moderator

This reply has been marked as private.

Mar 8, 2024 at 10:01 am #193747

In reply to: Hide or not create download pages

Shreek Raivadera
Participant

Maybe an example will help.

I have a healthcare charity client who make patient information available to download in this area https://www.mesothelioma.uk.com/downloadable-resources/ with buttons linked to the PDFs.

Each of those packages has a post created for it, which I want to completely hide from the visitor or ideally not have created in the first place – e.g. https://www.mesothelioma.uk.com/downloads/best-supportive-care/ – i don’t want this post to be visible to any visitor.

Does that help?

Mar 7, 2024 at 12:53 pm #193722

In reply to: How to user folder structure for single download package

Nayeem Riddhi
Moderator

Hello James LaVelle,

I can’t navigate the WP-Admin > Downloads > All Packages section with your above credentials. Can you please check and let me know?

Thank you and regards

Mar 7, 2024 at 12:03 am #193681

Topic: WPDM Accordion – How to Sort Subcategory Titles?

in forum Download Manager Pro

midihead7
Participant

I am using WPDM Accordion in Download Manager Pro. My understanding is that the Accordion sorting option only sorts the packages listed within the Accordion’s categories but it doesn’t sort the category titles or subcategory titles themselves. I am aware that I can manually sort the parent category titles by changing their order in the shortcode as seen in this example:

[wpdm-accordion cats="first-category,test-category,next-category," cat_style="secondary" subcat_style="secondary" template="570ff5c2a5273.php" orderby="date" order="desc"]

For some reason, the Accordion subcategory titles are always listed in alphabetical order. Is there a way to automatically display the Accordion subcategory titles by descending or ascending published date? We offer video and audio downloads. The videos are all within subcategories so I have a need for subcategory titles to be sorted by published date so that users can quickly see the newest or oldest video and audio downloads just by looking at the subcategories. With the subcategories sorted alphabetically the way they are now, they have to open all of the subcategories first in order to determine which downloads are the newest. I have attached a graphic so that you better understand my request.

https://snipboard.io/8Rp1La.jpg

Thank you.

Mar 6, 2024 at 1:18 pm #193657

In reply to: I need latest version of Download Manager Pro (6.5.1.)

Nayeem Riddhi
Moderator

Hello Joshua King,

Hope you are well. Thanks for writing to us. For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

If still, the problem persists then you can also manually update the plugin by downloading it from your purchase page, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.

Please check and let me know, if you have any queries.

Thank you and regards

Mar 6, 2024 at 12:56 pm #193655

Topic: I need latest version of Download Manager Pro (6.5.1.)

in forum Download Manager Pro

Joshua King
Participant

I am getting “deprecated” headers. I need to update to the 6.5.1 version, but there is a paywall. I am a paying customer, and I have 400+ downloads that people cannot download because of these errors.

How do I download the latest version? I have been a paying customer for 3 years. This is insane.

-Josh King

Mar 5, 2024 at 5:02 pm #193615

In reply to: Export CSV of files in Asset Manager

Nayeem Riddhi
Moderator

Hello Ryan Stueve,

Hope you are well. Thanks for writing to us. WPDM attached files are generally stored in the wp-content/uploads/download-manager-files directory. For now, we have no such option for exporting a CSV of all files stored in the Digital Asset Manager. However, for your requirements, you can also check the options from Downloads > Settings > General as I image attached

please check and let me know

Thank you and regards

Mar 5, 2024 at 3:23 am #193584

In reply to: “Select from Server” option is missing from “Add New” page

Nayeem Riddhi
Moderator

Glad to hear that part of your issue has been resolved. Now, for adding jar file for available in download, Have you checked the settings here Downloads > Settings > General > Upload Settings > Allowed file types to upload as I image attached,

please check and let me know

Thank you and regards

Mar 4, 2024 at 11:18 am #193567

In reply to: Plugin Upgrade / Replacement

Tahasin
Moderator

Hello, Lee

I hope this message finds you well.

please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Regards

Mar 3, 2024 at 3:15 am #193517

In reply to: GA4 / Google Analytics Events Integration

Nayeem Riddhi
Moderator

Hello David Forman.

Hope you are well. Can you please check our Downloads > Stats > Download History section too? here, you shall find the details stats of the download of any packages.

please check and let me know

Thank you and regards

Mar 2, 2024 at 9:53 pm #193515

Topic: GA4 / Google Analytics Events Integration

in forum Download Manager Pro

David Forman
Participant

Is there any way to log events in GA4 when someone downloads, I know I can create events manually via tag manager but didn’t know if there was any sort of integrations already?

We are looking to know details like where the user is, device type, which page they downloaded on, etc. and the basic stats don’t provide that info.

Mar 2, 2024 at 5:33 pm #193512

Topic: Downloads are returning 502 Error

in forum Download Manager Pro

Cheryl Spangenberg
Participant

I am using an email lock form with the box.com add-in. Once the email is submitted, instead of getting the download, my readers are left with a spinning/loading page and then a 502 error. Please advise. I have cleared all caches. This is occurring on multiple browsers from multiple IP addresses. I will leave the login and password in the next comment.

Mar 1, 2024 at 5:14 am #193468

In reply to: Free download but with license key.

Simon Crone
Participant

Nayeem,

I have only got it partially to work.

This works:
If the user is not logged in, then the “add_to_cart” button works and the user is taken to the cart.
There they can login (or register), the discount is applied and the complete payment button shows which they click.
The license is then generated and they are taken to the purchased page and see the order and newly generated license key.

However this doesn’t work:
If the user has registered and logged in then there is no way of adding the package to the cart to purchase it as the add to cart button has been turned into a direct download button. thus it downloads the package without generating a license key.

I realise that a logged on user doesn’t need to generate a new key every time the redownload the package.
Is there a way to check if a package has been purchased before it is downloaded?

Simon.

The. issue is that the license key is only generated when processing checkout.
If a customer is logged in then
Author

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