The WordPress Special Pack listed that it included the Directory add-on but I cannot see it in the list of plugin downloads that came with the special pack? I have installed the wpdm_archive_page.zip plugin, maybe this is it?
When I try to user the following shortcode it displays the table headers but no content, I just get a red loading box at the bottom of the screen with no download items however when I use a different non-aerchive shortcode it displays my download files
[wpdm_archive_compact template="default" order_by="post_title" order="ASC" items_per_page="12" cols=2]
Hello,
When adding a file to a new package, through the WPDM Downloads > All Packages > New Package screen, it seems to add the file to the WP MEdia Library, where the direct File URL can be accessed by anyone if entered into a browser.
Is there a setting where files that are part of a WPDM package are not publically accessible, and only accessible based on the WPDM settings?
I appreciate your time.
On my site, I’m using a Custom Permalink Structure for Posts to put /blog/ in front of all blog posts. E.g. Custom Structure =
/blog/%postname%/
But your wpdmpro Custom Post type is keeping that permalink structure for both Categories and Tags.
For example
Tags look like this: https://domain.com/blog/document-tag/biology/
Categories like this: https://domain.com/blog/downloads/bay-area-science-festival-basf/
I need those without the /blog/
If I were generating my own custom post types and custom taxonomies & tags, I would define “with_front = false”
Can you provide a snippet to change your taxonomy and tag structure?
We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
Hi all,
I have a pro license and I have created 2 dummy packages containing 1 PDF download.
The packages are available to all.
When I either login as an administrator or a subscriber, into the dashboard I can see the packages but when I click on them all I get is the title of that package as a blank page? So In the dashboard I have displaying the last 5 history downloads and this is where you see the packages to download, click on them and blank. Or as the administrator of the site if I click on the permalink of that package, again just the title of that package and no files to download.
I have created a dashboard page with the shortcode – [wpdm_user_dashboard signup=1 flaturl=0] And it displays ok.
I have created a my-downloads page with the shortcode – [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"] And this too works fine.
However, when I click on the package BTN it goes to /download/btn/ and just the title displays – nothing else.
I would really appriate a quick answer from support please – urgent client request.
Thank you
Hi,
I have two questions.
1. When I disable “Ask for billing address on checkout page” in the Premium Package Settings it does not work. The billing information still displays in the checkout page. I must use a child theme and customize checkout-billing-info.php. Is there a way to make this function work?
2. I am building a subscription-based site where 1,000’s of products will be available to subscribers. In the user’s Dashboard when you click on “My Downloads” under the Membership section it lists all products, however, with 1,000’s of products that feature is pretty useless as it is out of the box. How can I customize that option to display something different or simply remove that option from the menu?
Thank You
Hello. We’ve been using the download manager for many year, it was an older version I think 4 or something and it always worked great. We use it so clients can download updates for our program. Now I had to update to the latest version because the version we used kept saying invalid license key (eventhough it was the right one that we just renewed).
Now our downloads no longer work, we get “Invalid File Type (*.exe)!”.
Eventhough under settings – general I added .exe for allowed file extenstions and under frontend settings -Allowed File Types From Front-end: I also added .exe
Can this be resolved? Because the only reason we’re using this download manager is to upload and download .exe files.
Also when I try to make a new package and I just a file to upload, or choose a .exe file from the server it shows up added to the package but then when I click publish or update it removes the file.
When you click on the download, a critical error appears in all the downloads generated.
Maybe a stupid question. Under package – pricing and discounts there is an option for “Assign Role”. It forces the selection of a user role, even when importing packages it auto-assigns a role. There isn’t an option for NONE or NO ROLE. I’m thinking this came from the installation of “WPDM – Advanced Access Control” that I installed when trying to limit access to products for non-logged in users.
Will the auto-selection of a user role interfere with membership downloads where members get a 100% discount on package downloads?
Must a user role be assigned to the same user role of a regular non-member customer in order for them to purchase and download a package?
What are the scenarios where this Assigned Role is either valid or invalid since it can’t be set to None?
Thanks for your most excellent support.
I just updated the plugin to 6.4, and this shortcode is no longer working:
[wpdm_all_packages jstable=1 cols="page_link,file_count|categories|download_link" colheads="Title|Categories|Download"] – had no issues on 6.3.6.
I have my site set so that downloads are only available to logged in users – if you visit https://wptest.wprnd.net/downloads-index while NOT logged in, you can see one download in the list. This download allows access to all visitors. All others are limited to certain user roles, and are not displayed. However, when I am logged in, no downloads are listed (should be a large list, plus the one w/ access to all visitors).
All was fine on 6.3.6. Please let me know if you have questions, or when an update is released. Tks
Hello,
We have just updated the theme within our WordPress site. However, after updating the theme some of the downloads have stopped working. However, other downloads from the same location work as expected. It just seems some of the downloads have corrupt as the download page does not load. However, when you click edit package the download shows as attached with the ID number.
Is there any resolution for this without having to manually upload the broken downloads again?
Many thanks,
Owen