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@rebeccafonseca, “$package” array container all data about the package , but you need to know php to handle this.
@seamstobesew, download count should work fine, please give me a temporary wp-admin login info and the url where saw the download count is not working properly in a private reply. I’ll checkSince it’s been 3 weeks since I reported via email support that my download counter for the pro version isn’t working, I to would like this function, since I could manually add the download counts via the email I receive. However, I would like the email to tell me which download file the user downloaded since I don’t do member downloads. Is that possible?
In reply to: Download Link not working "Link Expired"
looks like http://www.firstclassmagazine.se/mediainformation/ all downloads are working fine.
as you are getting package info in callback function you can set up email for any specific packages or categories. you need write code to check if package is under the category.
I can successfully link to a directory and the files are listed but when I test the downloads all I get are download-manager-files.txt files. If I manually add a file to the Package it does work.
Please advise. Thanks
In reply to: No comments
Hi
I don’t use Nextgen… the problem is, if the plugin http://wordpress.org/plugins/wp-user-avatar/ is active, then all downloads ending as a zero byte file.We just purchased the plugin today, along with Advanced Access Control.
We need to have files available on a per-user basis, but we don’t want users to see the files of other users. “Only Block Download Link” won’t work because we don’t want the other users to see files they can’t download. The “Hide Everything” option makes it so the user can’t see anything at all, even if they have permissions on some of the files. I would like to add the desired functionality myself, to hide only the downloads that the user can’t access. Then the plugin would be perfect.
However, now the plugin is not displaying any downloads at all using the following shortcode: [wpdm_category id="2" order_by="create_date" order="desc"]
See attached screenshot. Let me know if you would like me to send over the admin login to poke around. I had installed a few post permissions plugins, but they are uninstalled now. Thanks.
Hi Shaon,
When you say access to everything, what do you mean?
What do you mean by “wdpm-extended-shortcode” add-on is not translation ready. Does that mean I cannot use it yet?
On a more serious note, when I try and visit the site now it comes up with:
Oops! Google Chrome could not find padi-downloads.com
Access a cached copy of padi-downloads.com
Are you still working on the site? What do we need to do to reset it?
John
In reply to: Downloads redirect to homepage
In reply to: Bewildered by Installation
I DID have the free version installed. And a number of files had been uploaded to the site. My reluctance to simply install my-best-guess zip file is based on my fear of destroying all the work that had been done with the free version.
So, I assume the instructions for installation are:
— Install “download-manager-4.0.7.zip” in Plugins
— Install the “add-on”
— use “Copy to premium” on “Downloads Settings” page.Which leaves me with these questions: where and how do you install the “add-on”? Is the “add-on” actually a “plug-in”?
————————–
“7. If you had free version installed earlier and need to import data to pro version, please download, install and activate the add-on here: http://www.wpdownloadmanager.com/download/copy-to-pro/”
————————–
I thank you for your help in this. I appreciate your offer to set it up and likely will take you up on that if I cannot clarify the installation instructions. I do not want to obliterate someone else’s hard work, since it was my mistake installing the free version instead of the pro.In reply to: Editing Email Lock to capture Phone number
Hello,
I need the email lock/subscribe feature to also capture and store the phone number in a custom field to be accessed in the ‘subscribers’ section. I thought for sure this would be easy to accomplish with the PRO version but sadly it doesn’t seem to be. So I purchased the FORM addon hoping that’s what I needed, but it does not store information in the ‘subscriber’ list either, I really feel like I’ve wasted my $66 dollars right now.
My overall goal is to allow downloads only after the user has put in their Name, Email, and Phone number and that information then be stored in the Subscribers section. Please help. Is there a certain php file we need to be looking at?
In reply to: Updating from WPDM Pro v3 to v4
Yes, simply install and activate it as regular plugin. after that, go to Downloads Settings Migrate tab
In reply to: Help – downloads not showing after update.
In reply to: Can't view PDF when downloading from website
In reply to: File does not download. Opens in the browser
I was hoping that you were still online @Shaon I have been waiting 15 minutes to hear back from you…I do not understand what I am doing wrong. I created a folder on my server that has my free downloads, then I created a package using —> url/freedownloads/filename — what am I doing wrong that it does not download? Obviously it links to the file because the file opens in the browser, why isn’t the file automatically downloading? It automatically downloaded in the free version. The only reason I upgraded to paid version is because the video file I wanted to make available for download was too big — support in that forum told me that I had to get the pro version for bigger files, but now I’m running into problems that I didn’t have in the free version.
I am beyond frustrated with the level of service from the plugin and the support I’ve been receiving. If the plugin was free I could understand, but $45 for such inconsistent and unhelpful answers feels awful. If you cannot answer my simple question then please issue me back a credit for the plugin.
In reply to: Email Look
In reply to: I need live support, when is it available?
I have posted on other threads as well but am hoping someone can help me…. when is live support available? I would like to have someone be online at the same time that I am so we can fix the issues rather than go back and forth for days trying to resolve.
I need help with the following:
1. When someone downloads a package from my website after entering their email address I would like to get an email or some type of notification that they have submitted their email address. This was a feature on the free version.
2. When someone tries to download a link it does not download to their computer, only opens in a web browser. Here are links to two packages I have on my website where I have the problem.
http://leadingedgeparenting.com/free-resources/ebook-emotionally-healthy-discipline/
Please let me know what time live help will be available and I will make sure that I am at my computer, very frustrated at the level of help for a $50 plugin.
Hi guys,
I have just bought and installed Download Manager, the All Add-Ons package and the Crypton theme. I have installed and activated them as instructed but when I view my site (padi-downloads.com) on my iPhone the nav menu (icon with 3 horizontal lines) does not show the the 6 template pages that are there.
What do I need to do to make these/this work please?
In reply to: Help – downloads not showing after update.
Topic: Missing Button
I really need to find out why this isn’t working. The custom button created for the download page is not loading and instead loads the “?” icon of a missing image.
I am selecting a custom button on the button image on the DM Settings page that I created for both the link and page. They work flawlessly on the direct download links. But when I try to use them on the 2 Email Locak downloads I have, the images are missing.
When I review the source code this is what is generated/interpreted;
img src="http://optimatumgroup.com/wp-content/plugins/wpdm-download-button/images/5351a9fe200d5.png" alt=" download'=""I am sure that this part of the code:
" alt=" download'=""is causing the issue. Can you please help? client is frustrated as well as I.Here is the URL: <a href="http://optimatumgroup.com/white-papers title=""
Thanks!
In reply to: Upload of Pro in WP
Topic: Upload of Pro in WP
Have free pro on my WP site
http://downloads.tech-talk-co-op.com (domain, I only get 1 site)Bought Pro three days ago.
Got a nice email…members info…but for 2 days this site was down (maintenance? upgrades?My Order shows: files…………”get license key” (which can’t be copied)……..website view….no place to put my website/domain info in my profile.
Domain page….no clickable link
Upload of the Pro File Manager zip file failed when I attempted upload in my WP site.So…what’s the deal? How about some clear instructions from point of purchase? $75 hr for upgrade service? No, thanks.
Please provide clear step by step process now that I own 1 site license but can’t use it (no instructions) and the zip file download failed.
Message: No valid files…? Because I have to use my license key? Sure. But where?Extremely frustrated. Product looks great (demo), and I’m really looking forward to using it….TODAY.
You have my order/invoice information
Anaiis Salles techtalkcafe@gmail.com
