This plugin will handle your downloadable files. You can set passwords and set access level for any of your downloadable files from your WordPress site. You can add/embed downloadable files anywhere in the post just pasting the embed code inside your post content. Please check the homepage for a detailed feature list.
gaelson
I click on update in wordpress admin page and get the update page of WDM. I can remark that is updated but I still getthis error “There is a new version of WPDM – Premium Packages available. Update now ( v3.7.2 )” . What can I do?
Ali Al hasani
where can i find the License Key?
Shahriar
First, go to your Download Area https://www.wpdownloadmanager.com/user-dashboard/purchases/, then click ‘DOWNLOAD‘ button to see order details. You will find license key there. Check the following screenshot,
https://www.evernote.com/l/AUd0JNV9gGZHsI7KTv5EERzdV2FIWsCmA2QB/image.png
Jon Dennis
Is this the latest version of WPDM Pro that I should buy ? … as there are other versions in this website which is confusing
Shahriar
You can purchase the latest version only from here https://www.wpdownloadmanager.com/pricing/ This is just a blog post about the release of a new version which adds/fixes features in the old version of plugin.
Sven Weiß
Why do I get from time to time the error message ‘Trial period for Download Manager is expired. Please ….’ even when I have an valid installed license?
It is the Version 4.6.6
Shahriar
Save your license key in Downloads >> Settings >> License tab.
If you are using an old version of Download Manager, please install the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/
RNgauv
Hi. I have WPDM Pro. I have v4.6. I bought it less than a month ago. I was given a notification to update and when I click on it, it takes me to the wpdm site and says that this order doesn’t belong to you.
I bought the plugin. how can i get the update?
Lindsay Kane
I’m trying to find somewhere in the documentation where it talks about how to restrict downloads by role. Can you please point me in the right direction?
Shahriar
Check the “Allow Access” section here https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/ Basically you can select roles in package settings meta box to restrict downloads.
O BR
I renewed the license for Downolad Manager and Package List in Oct. 2018. Why is not a key displayed to me?
Shahriar
You can retrieve your license key from download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases )
caorda
Even putting in the correct licence key, the dashboard reports “Invalid Licence Key” – help!
Shahriar
Hi,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
If you are getting the invalid key error on latest version please send the order id. Maybe the key is linked to an old domain.
Thanks.
jemisen Kim
Hello,
my order id is: 5c1dc6e594588
when I update new version 4. 9. 8, I get ‘invalid key’
Please provide correct method to get updated.
Jemisen
Shahriar
Hi Jemisen,
Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
Thanks.
Melanie Reed
Thank you for stating we don’t have to pay but WHERE is the DOWNLOAD UPDATE LINK? It keeps bringing me to this page.
Shahriar
You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Paul O’Connell
Hey, I just bought the licence for my company but I want to edit the email template css where can I get info about the adjusting the email templates?
Mark Hullegie
Hello, I try to upload my download in de plugin area of WordPress, but my download is NOT a zip-file which is recognized bij WordPress. Can you help me out? I have a mac. Does that matter?
Regards Mark
Mark Hullegie
Ok, I zipped it and now it seems to work
Aaron Hernandez
Hello,
is it possible to upgrade the license?
Greetings
Aaron
Shahjada
Yes, possible.
Aaron Hernandez
How? I can’t find any information.
Shahjada
Please purchase the upgraded license and send an order note to refund your pro purchase.
ClearTouch
I have a subscription how do I download the latest version of the plugin?
ClearTouch
Edit: Nevermind found it
Cedric Charrier
Hello,
we have purchased the pro plugin and a package, how to download them?
I don’t have a download menu in my Dashboard
Good day to you
Shahjada
Please follow the doc here:
https://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/
Elizabeth Schrack
I need help- my plug in won’t update and I get this error:
An error occurred while updating Download Manager: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Shahjada
Please apply the same license key again, then update
Frank Schroeder
Do I see that correctly that if I don’t renew fast enough my licence (had now several month no time to work on my site) I have to buy a totally new one for 99$ instead of 59$ or so?
Shahjada
Yes, correct, however, your manual renewal grace period with old price has been extended for another week 🙂
YDP
How do you upgrade from the free version to the pro version?