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In reply to: Link expired error
In reply to: Download modal
Yes, I know but I thought it would be better if it closed automatically once the download is complete – can this be done?
Also, I would like to avoid user pressing download button multiple times – can this be done? At the moment user can continue clicking (until session closes, for example three times) then they get a windows pop-up to open or save link-expired.txt. The text file contains this message:
Download link is expired. Please get new download link.
I do not feel that it is right – what do you think? Thank you!
In reply to: Download link expired
In reply to: Unable to downlad files : link-expired.txt
In reply to: Email download link mesage not sent +
1. I am now getting an error when trying to download the files via the link on the recipients email. if opening the email on a browser, then I get a ‘link-expired.txt’ file (Download link is expired. Please get new download link.)
2. please let me know the full address for the ‘active-theme/d-m folder as I can’t find it.
In reply to: link-expired.txt happening again on Guest Orders
Confirmed! All good on this side:
– All plugins updated
– Purchased downloads are stamped correctly
– No link-expired.txt filesWoohoo! Here’s hoping we never have to go back to that place, lol.
Have a great rest of the week, thanks again.
Scott
In reply to: link-expired.txt happening again on Guest Orders
Shariar, good evening. It was working until the Premium update today. Now when you attempt to download it doesn’t produce the link-expired.txt file, it just bounces you to the homepage without downloading any file at all. Would you please take a look? Is it possible that the quick-fix code that worked before is conflicting with the new Premium update?
Thanks for taking the time, will send login credentials in a separate note.
Scott
Shahriar, good afternoon. Since downloading the new Premium Packages version the patch that you applied to my instance of WPDM is no longer working and I’m getting the link-expired.txt files again. Would you please reapply the patch? Credentials to come in second message.
Thanks for your attention to this. Was the patch/fix not part of the new Premium Packages update?
Cheers!
Scott
I’ve updated to the new version. All of my downloads are broken. Most are showing as 0kb and when users click “download” nothing happens or it downloads a “link-expired.txt” file.
Please help.In reply to: link-expired.txt
Hi,
Guest download is working now. I have added a patch to your site to fix the link-expired.txt issue. Added this on our side too for the next update.
Thanks.
In reply to: link-expired.txt
In reply to: link-expired.txt
We are releasing an update today to fix this “link-expired.txt” issue.
And your suggestions are noted for future implementation.
Topic: Customers Can't Download
Over the past few weeks, I have had over 20 customers call me and send me emails explaining to me that they are unable to download the .zip files after they enter the password on our website. After they enter the password, click submit, then click Download, my customers get a “link-expired.txt” file. Can anybody explain why?
Just put WPDM 4.7.0 Pro on a standard, default WP install (4.8.2). The downloaded file could be directly from the root of the website like “licencse.txt” from the WP installation. I tested on default configuration with no changes made in the WPDM plugin settings other then pasting reCAPTCHA Site Key and reCAPTCHA Secret Key. I created a new package named “test” and for testing purposes I added “lincese.txt” file to it from the site root and I selected “Single Column, Image Top, Extended” for page template.
Result: right after captcha is solved a new download window pops-up with the “link-expired.txt”
I shifted many environment variables [target file, browser, browser caching, package name various plugin download options]
Nothing works.
On some page templates like “Metro Style” the captcha opens in a pop-up. That captcha is not usable. Erorr: reCaptcha service can not be accessed… So please make sure that the captcha lock module is working and also make a simple check of captcha with each link template and page template.-until now, I achieved the same result on 2 separate hosting environments (both using cPanel on linux)
-the issue is not related with output buffering or resumable downloads options
-the links can be normally downloaded and are valid if the captcha lock is not used, conclusion being that the captcha lock module does not get valid links from the plugin core
-I can not find the previous version, WPDM 4.6.9 Pro to download and test. Please send it to me If you can. Downgrading might be the best solution for me at this point.In reply to: Download button is JUST A LINK
I’m sorry, that is NOT the case. I can send the link to a completely different user on a different computer using a different browser with absolutely no relationship at all. The link WILL allow this completely different visitor to download the file.
Once it is used by a different visitor, only THEN will it substitute in the ‘link-expired.txt’ file.
I just bought and downloaded version 4.6.8 so I am using the most current version.
When a user requests a download with email verification the user receives an email with a download link but the user receives a file “link-expired.txt”
This same file when an administrator user requests the download from the same package sends an email with link that results in a download.
Hi,
I am trying to achieve what I would expect is an easy thing. Apparently it is not or I am just going about it the wrong way.Here is what I need:
I have PDFs. I want users (not logged in) to fill out a form (first, last, company, title, email) and get an email with their download link. This person should get an email with a download link. The person should and their fields should be recorded in Mailchimp. And have some record of wjo downloaded what in WPDM if not gravity forms.I currently have this setup:
Packages with form lock. “email download link” is checked.
Gravity forms are capturing the user input. I have the [package id} inside a hidden field in gravity. OK.
Now, sending the email. Since I have many pdfs I have to setup the one gravity form with conditional email sends for each package so teh suer gets the right one.
It is working – but because there is only one gravity form I can;t tell who downloaded what.
Plus I have to add the conditions every time I want to add a new PDF
And anytime I update the package the master key changes so I have to update the conditions in gravity or user gets an “link-expired.txt” file.The whole point of me getting this was to streamline the management of these PDFs. With this worklfow it ends up being as much if not more work
Alternate approach – failed
Purchased Mailchimp add on – fail.
It doesn’t allow for custom fields. Only first last email. I need the fields mentioned aboveAlternate approach – Webhooks and zapier.
But why would I have to go through even testing that for something that should be so simple?What am I missing? Am I doing something wrong???
In reply to: Twitter Follow not giving download
OK, this has now gone far enough. I am now getting visitors to my site complaining that they are getting “link-expired.txt” as well as all the other issues.
You can expect to hear from our lawyers shortly.
In reply to: Social Media Locks Problem
OK, this has now gone far enough. I am now getting visitors to my site complaining that they are getting “link-expired.txt” as well as all the other issues.
You can expect to hear from our lawyers shortly.
In reply to: URGENT – Twitter Social Lock Not Working
OK, this has now gone far enough. I am now getting visitors to my site complaining that they are getting “link-expired.txt” as well as all the other issues.
You can expect to hear from our lawyers shortly.
In reply to: Social Media Locks Problem
I’m now getting errors with link-expired.txt – nothing but problems since I purchased this for my site and you continue to not reply to me and not provide a fix.
In reply to: captcha lock expired link
but why I am still getting the link-expired.txt file for the direct download!!!!!!!!!!!!!! (CS3). I have cleaned browser cache. see screen shot
In reply to: captcha lock expired link
In reply to: Twitter Follow not giving download
Apparently some change you made caused my site to crash. My host provided the following info:
The line in question looked like this:
wpdm_download_data(“link-expired.txt”, __(“Download link is expired. Please get new download link.”., ‘wpdmpro’));
(The problem was with the “.,” in the code above.) Do you know who was
working on that for you? You’ll want to let them know of this problem and
that I fixed it for you by removing the stray “.”.Actually, now that I’ve looked at it more careful, it appears your account
*might* have been compromised. Someone from Bangladesh (IP 27.147.242.5) was
editing the files in the Download Manager and appears to have made the error
in the code.
