Shahriar

Forum Replies Created

Viewing 25 posts - 1,601 through 1,625 (of 12,513 total)
in reply to: My Downloads Page #111056

Shahriar
Moderator

You need Advanced Access Control add-on. Using this add-on you can assign package based on username. Please check details here https://www.wpdownloadmanager.com/download/advanced-access-control/


Shahriar
Moderator

Thanks, noted for implementation. Although you can access your forum profile by clicking your username.


Shahriar
Moderator

1 ) Your server is blocking the saving operation. If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

2 ) You need Advanced Access Control add-on. Using this add-on you can assign package based on username. Please check details here https://www.wpdownloadmanager.com/download/advanced-access-control/

3 ) You can paste URL and save settings. I see there is an issue with the button, will fix it soon. The profile image comes from gravatar. User can set their gravatar from https://en.gravatar.com/ It is a service that globally sets you avatar based on the email address.

4 ) Please try deactivating other plugins. Maybe one of those restricting the password reset for specific roles.


Shahriar
Moderator

Hi,
You can check your forum posts here https://www.wpdownloadmanager.com/support/users/hlivnjak/topics/
Thanks.


Shahriar
Moderator

You can add redirect URL in registration form shortcode. User will be redirected to that page after registration. You can also add autologin="true" with the shortcode. It will automatically log the user.

[wpdm_reg_form redirect="http://www.cbsconsulting.com.au/dashboard/" autologin="true"]

You can see the registered user in WordPress users page. Downloads > Subscribers list the info collected from email lock, not your users.

Thanks

in reply to: Why doesn't auto-renew work? #110994

Shahriar
Moderator

If you are facing trouble with auto-update, logout, and then login again from your Downloads > Settings > Updates tab. That should fix the issue.

in reply to: Upload/Download Settings #110990

Shahriar
Moderator

I have installed a plugin to bypass the upload size limit in the media library. Now upload your big files there and attach the URL to the package.

The big file download requires the longer PHP execution time. But some server doesn’t allow the longer execution time which results in download failure. But when attaching the URL the download is handled on HTTP server level which doesn’t involve the PHP, so you won’t face the issue in this case.

in reply to: password #110989

Shahriar
Moderator

No exact date decided yet. Maybe within this month.

in reply to: Link does not opening in a new tab. #110988

Shahriar
Moderator

Requires code customization. In /download-manager/libs/class.Package.php replace

onclick=\"location.href='{$post_vars['download_url']}'; with onclick=\"window.open('{$post_vars['download_url']}');


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Allowing google to index pdfs for search #110985

Shahriar
Moderator

Possible but your pdf has to be publicly accessible. Means the access has to be set to “All Visitors”. TO be more certain you can attach URL ( eg. http://site.com/wpdm/wp-content/uploads/2019/08/Sales-Partnership.pdf ) instead of uploading the file when creating a package.

in reply to: New Website #110981

Shahriar
Moderator

Can’t access any URL on your new site. Getting either 404 or 403 error.

The license key issue can be solved easily by unlocking it from the old domain. Send me the order id or license key. Or you can unlock it yourself from your purchase dashboard.

in reply to: Corrupted downloads register #110980

Shahriar
Moderator

Please deactivate and delete free version before installing pro. You won’t lose any data.

Send me the page link to check the CSS issue with the registration form.

in reply to: Directory Add-on Sorting bug #110979

Shahriar
Moderator

Currently, you have to set the sorting order before selecting a category. But you are right about the bug with the breadcrumb. We will fix it in next release.

in reply to: Download link for single file download missing #110978

Shahriar
Moderator

Working now.


Shahriar
Moderator

After expiration date and “expiration message” is shown instead of a download link. But that doesn’t delete the actual file in your server. But users won’t be able to download after expiration date. If you think it isn’t working in your site, Please send temporary wp-admin login info in private reply to check the issue.

in reply to: LinkedIn Share Lock #110975

Shahriar
Moderator

Hi David, Please create a new ticket. I will check your issue there. I might need temporary wp-admin login info to check the issue. -Thanks.

in reply to: License Invalid after Update #110974

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Your license key isn’t linked to any domain, so it shouldn’t give an error.

in reply to: pdf help #110973

Shahriar
Moderator

Sorry for the delayed reply. The office viewer is creating the issue. I have enabled the google doc viewer instead. Now working both on pc and mobile.

in reply to: Exclude IPs from Statistics #110970

Shahriar
Moderator

You can follow the customization below to exclude specific IPs from stats.

Add do_action('wpdm_new_stat',$pid, $uid, $oid); at the begging of newStat function in /download-manager/libs/class.DownloadStats.php file.

http://prntscr.com/otknx0

and then add the following code to your theme’s functions.php Edit the $exception_list array to add all IP that you want to exclude from stats,

function wpdm_new_stat($pid, $uid, $oid){
    $ip = $_SERVER['REMOTE_ADDR'];
    $exception_list = array(
            '127.0.0.1',
            '127.0.0.2'
    );
    if( in_array( $ip, $exception_list ) )
        \WPDM\Session::set('downloaded_'.$pid, $ip);
}
add_action('wpdm_new_stat','wpdm_new_stat', 10, 3);
in reply to: CSV code for featured image #110966

Shahriar
Moderator

Sorry for the delayed reply. If you are trying to import packages, For thumbnail use preview as column title in your CSV.

If you are referring to the template tags, then use [thumb_WxH] to show the thumbnail. Replace the W and H with width and height respectively.

in reply to: Email Lock options #110965

Shahriar
Moderator

Maybe your email server isn’t working. Please try using an SMTP plugin to send emails. Send temporary wp-admin login info in private reply to that doesn’t work.

in reply to: PDF Preview #110964

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: [product_preview] vs [doc_preview] #110963

Shahriar
Moderator

Hi,

There is no option to add a condition in templates.

But it is possible to implement a custom tag where the output can be different based on file type. Please send temporary wp-admin login info in private reply and send the package link. I will check if there is any work around to solve the issue.

Best regards.


Shahriar
Moderator

Login info doesn’t work. Please create tickets of your own and send login info in private reply there ( this is required because only the ticket opener can see my private reply ). I am marking this one as resolved.

Viewing 25 posts - 1,601 through 1,625 (of 12,513 total)