Shahriar

Forum Replies Created

Viewing 25 posts - 1,476 through 1,500 (of 12,513 total)

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Sep 1, 2019 at 8:31 pm in reply to: Card Images are not showing up #111858

Moderator

Hi,

Fixed all reported issues. I have changed the WPDM page template for this pacakge https://tesolplanner.com/download/assertiveness-unit-student-packet/ to make it look like the demo. If you want you can revert back to your old template or use this one for your other packages.

If you want to use the homepage like the demo, then set “Homepage ( Prime )” as page template for the frontpage. Set the homepage options from Appearance > Customize > Homepage ( Prime )

Please check everything and let me know if missed anything else.

Thanks.

Sep 1, 2019 at 7:57 pm in reply to: DM PRO Plugin Activation causes WSOD #111857

Moderator

Please send temporary wp-admin login and FTP info in private reply to check your installation. Or just send me the error log file, it should indicate the origin of this issue.

Sep 1, 2019 at 7:55 pm in reply to: Single File Download Link Missing #111856

Moderator

Could you please re-install the v.4.9.8? Please send temporary wp-admin login info in private reply if that doesn’t fix it. Although everything is working on my setup.

Sep 1, 2019 at 7:52 pm in reply to: The Direct Download package link isnt working… #111855

Moderator

Sorry, it’s not possible. You can’t create a folder for another user. User must create their own folders.

[wpdm_frontend] shortcode has this option, although might not be useful in your case. When using frontend upload all user uploaded files are stored in their own auto-generated folder.

Anyway, the option you mentioned could be useful as an admin feature and noted for implementation. Admin can create users folder an share it with them, WHich reduces the folder creation step for the user.

Sep 1, 2019 at 7:42 pm in reply to: WPDM pro login creates new WordPress user and not WPDM subscriber list #111854

Moderator

Registration form creates new users just like the normal WordPress signup form. The shortcode is made for that purpose.

WPDM subscribers come from email lock. When you email-lock a download/package, users must provide an email address to access the download. Download Manager saves all these email addresses in the subscribers list.

Sep 1, 2019 at 7:07 pm in reply to: individual downloads of files in a package? #111853

Moderator

Requires code customization to open files in a new tab by clicking the single file download button. The file list is rendered by /download-manager/libs/class.FileLIst.php file. You have to add target="_blank" attribute with a tag.

Sep 1, 2019 at 7:03 pm in reply to: File hosting and sharing demo not working. #111852

Moderator

Please let us know if you have further query.

Sep 1, 2019 at 7:01 pm in reply to: WPDM Directory Add-on #111851

Moderator

Please try the following CSS. You can add it to Appearance > Customize > Additional CSS to make it safe from theme update.

.w3eden .btn {
    height: auto;
    line-height: 15px;
    padding: 11px 15px;
}

Sep 1, 2019 at 4:10 pm in reply to: Download Manager Plugin interfering with Dropdown menu functions on my website #111846

Moderator

Maybe a Bootstrap JS conflict issue. You can deactivate WPDM Bootstrap from User Interface Settings. Please send temporary wp-admin login info in private reply if that doesn’t solve the issue.

Aug 31, 2019 at 9:12 am in reply to: Expire After does not seem to have any effect? #111818

Moderator

Hi,

Thanks for reporting the issue. There is a bug in the AJAX request we are sending to generate the URL. It is always sending 3 ( Usage Limit ) & 60 ( Expire After ). Adding a patch in next release to fix this. Next version is coming pretty soon.

Best regards.

Aug 31, 2019 at 8:14 am in reply to: File copy failed – File Manager Add-on Bug #111817

Moderator

Hi,

We are releasing complete asset manager with the next version of WPDM which will do all the work File Manager does and more. You won’t need the File Manager add-on anymore. The next version is coming within the next week.

Thanks.

Aug 31, 2019 at 7:28 am in reply to: Cannot see uploaded media file – a fix – and a review of WPDM #111810

Moderator

This reply has been marked as private.

Aug 30, 2019 at 5:04 pm in reply to: Invalid License Key #111803

Moderator

Hi,
If you are changing the domain, unlock the key from the old domain. You can do that from your WPDM dashboard or just send me the order id. I will unlock the key.

If you are getting the error without moving the license to another domain, Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Aug 30, 2019 at 4:09 pm in reply to: Download Manager Analytics #111801

Moderator

Hi,

It is possible but requires code customization https://www.wpdownloadmanager.com/download/custom-upgrade-service/

If you want to proceed please send exact specifications to get a quote. Please mail specifications to customize@wpdownloadmanager.com

Thanks.

Aug 30, 2019 at 4:01 pm in reply to: Email header encoding #111800

Moderator

Replace $template['subject'] with htmlspecialchars_decode( $template['subject'] ) in /libs/class.Email.php line 193. That should fix the package title too.

Aug 30, 2019 at 2:46 pm in reply to: User Interface Settings #111797

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Aug 30, 2019 at 2:44 pm in reply to: Fontawesome css and a comment about Templates #111796

Moderator

Let me add a useful link. This post explains the template customization https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Aug 30, 2019 at 2:40 pm in reply to: Feature Questions #111795

Moderator

1 ) Yes, I created a custom field named version in the example. You can add as many fields as you want.

2 ) You can add a custom download period expiration message from the /plugins/wpdm-download-period/wpdm-download-period.php file.

Aug 30, 2019 at 2:20 pm in reply to: Front-End Manager Access limited by categories #111794

Moderator

1 ) Bootstrap CSS was inactive on your site. I have activated it from WPDM UI Interface option. Now the uploader page looks fine.

2 ) You need the File Hosting add-on to use the [wpdm-file-browser] shortcode.

3 ) Where did you add the code? It should be added at the bottom of your active theme’s functions.php file.

Aug 30, 2019 at 2:10 pm in reply to: Logout Not Working (Blank Page) #111793

Moderator

Works fine on Chrome ( Windows 10 ) too. Maybe it was the page options issue from Frontend access settings.

Aug 30, 2019 at 1:54 pm in reply to: masterkey function #111792

Moderator

Hi, We have added a patch to fix the master link issue. It will be released with the next version which is coming within 1 week. Thanks.

Aug 30, 2019 at 1:42 pm in reply to: Show message when no document assigned for user #111790

Moderator

By default, AAC shows “X Downloads are shared with you” message. You can edit this message from /wpdm-custom-access-level/wpdm-my-downloads.php file.

Aug 30, 2019 at 1:39 pm in reply to: Pagination not syncronized #111789

Moderator

Please check my reply here https://www.wpdownloadmanager.com/support/topic/package-restriction-for-particular-user/

Aug 30, 2019 at 1:39 pm in reply to: Package restriction for particular user #111788

Moderator

Please rewrite the wpdm_cal_category_query_params function in wpdm-custom-access-level.php file with the following code. That should fix the pagination issue. Send temporary wp-admin login info in private reply if you need help with this.

function wpdm_cal_category_query_params($params){
        global $current_user;

        $params['meta_query'][] = array(
            'key' ► '__wpdm_user_access',
            'value' ► $current_user->user_login,
            'compare' ► 'LIKE'
        );

        return $params;
    }

Aug 29, 2019 at 9:06 pm in reply to: Card Images are not showing up #111771

Moderator

This reply has been marked as private.

Viewing 25 posts - 1,476 through 1,500 (of 12,513 total)

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