Shahriar

WPDM V.5 is available for download now. So, you can just update the plugin.

Hi,

Please install the latest version manually for this update. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Logout, and then login again from your Downloads > Settings > Updates tab. That should enabke the auto update for future versions.

Thanks.

@jum01, If you are changing the domain like Rouven then follow the approach I suggested above. Otherwise please create a new support ticket and send temporary wp-admin login info in private reply there.

I need temporary admin access to your installation to check the issue. Please create a temporary user with administrator role and send the login info as a private reply.

Please check your “When user is not allowed to download:” option from Basic settings. Set it to “Only block download link” That should display all packages even when the user doesn’t have access to it.

Send temporary wp-admin login info in private reply if the issue persists.

There was no content in the custom link and page template options in DB. So, couldn’t recover your templates. Not sure how these go lost. But if have the custom template code and id, we can use those ids for new templates. This will fix template error if you were using those lost ids in some shortcodes.

The issue happened on your other site once before. So, I guess using custom template files is a better option for you. You have to place custom link-template files in /active-theme/download-manager/link-templates/ directory. Check out the built-in template files for naming standards.

Btw, the settings are working on my test.

It wasn’t working because you had an old template fro guest-order-details.php inside your theme. I have replaced it with the new one. Guest order download is working now. Please check it and let me know the update.

I also installed the WPDM v.5 there. It is an unreleased version. Check out the new asset manager feature. We might add a few more changes here and there. So, install it again after it is available publicly.

Your server is sending the ‘x-frame-options: DENY’ header which is preventing the download initiated from the iframe. You have to remove this header or use the extended page template to allow the download. I have applied it here https://samodding.com/download/los-santos-city-police-pack/

If you want to use a custom page template then just replace [download_link] with [download_link_extended] there.

function wppm_message_to_nonmembers( $atts, $content = "" ){
    global $current_user, $wp_roles, $wppromembership;

    $plans = $wppromembership->get_subscriptions_name();
    $plan_names = array();
    foreach ($plans as $plan):
        array_push($plan_names, $plan['name'] );
    endforeach;

    $roles = array_reverse($wp_roles->role_names);
    $levels =  array();
    foreach ($current_user->roles as $role) {
        $levels[] = isset( $roles[$role] ) ? $roles[$role] : $role;
    }
    $levels = array_unique($levels);

    $user_plan = array_intersect( $plan_names, $levels );

    if( count( $user_plan ) > 0 ) return "";
    return $content;
}
add_shortcode('no-wpmembership','wppm_message_to_nonmembers');

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Please send me the error log file. Maybe there is a conflict between 2 active plugins. Provided user doesn’t have the admin role, so couldn’t access the plugins page.

If you are moving to another installation then use the WordPress import/export option. From your old site export all downloads using the Tools > Export option. Then in new site import all downloads from Tools > Import. Then move all your files from old /uploads/download-manager-files/ to new /uploads/download-manager-files/ directory.

1 ) You can change the language from Settings > General > Site Language option. This is a WordPress core option. Download Manager just uses the active language.

2 ) You can use custom link/page template to change styles of download presentation. FOr other stuff like login, signup form, etc you can use custom templates. Please check the related documentation here https://www.wpdownloadmanager.com/doc/template-files/

Let me know if you need help with any specific style changes.