Shahriar

Could you please send temporary wp-admin login info? I will add the patch for you.

Did you use our REST API add-on ( https://www.wpdownloadmanager.com/download/wpdm-api/ ) or is this something you wrote? Please send temporary wp-admin login info in private reply. I have run some tests to find the reason behind broken file links.

Please send temporary wp-admin login info in private reply to check the issue. How the add-on acts when using as an administrator? Do you encounter the reported issues only as a subscriber user?

The message will be shown on WPDM dashboard My Downloads tab. Or on any other page where you use [wpdm_my_downloads] shortcode.

You can generate direct download link from “All Packages” admin page. Click the “Generate Download URL” button below the package name to open UI.

If you are trying to get download URL in a link/page template then use [download_url] tag.

Let me know if you have any further query.

TinyMCE works with “Classic” block only when using Gutenberg editor.

Use cols parameter to control columns in archive page shortcode. Here is an example,

[wpdm-archive button_style="secondary" link_template="link-template-panel" order_by="post_title" order="asc" items_per_page="10" cols="2"]

Please install PDF Stamper v.2.0.0 to fix the pdf password issue.

For now, please add the following code to Customize > Additional CSS to make the guest order view better in mobile devices. We will update the template soon.

@media screen and ( max-width: 600px ){
	.w3eden .panel-purchases tr th:nth-child(2), tr td:nth-child(2),
	.w3eden .panel-purchases tr th:nth-child(4), tr td:nth-child(4),
	.w3eden .panel-purchases tr th:nth-child(5), tr td:nth-child(5),
	.w3eden .panel-purchases tbody tr:nth-child(2), tbody tr:nth-child(3){
		display: none;
	}
}

Please send temporary wp-admin login info in private reply to check the issue. Send the package link too where you are facing the audio preview bug.

I have added a patch to fix this temporarily on your site. In the next update, we will add the patch in our side too.

Just released an update which provides wpdm_accordion_category_query_args filter to modify the category query parameters. Add the following code snippet to your functions.php to remove some categories from accordion.

function wpdm_accordion_category_query_args( $args ){
    $args = array( 'hide_empty' ► false, 'parent' ► 0, 'hierarchical'►1, 'exclude' ► array( 17, 4 ) );
    return $args;
}
add_filter('wpdm_accordion_category_query_args', 'wpdm_accordion_category_query_args');

Please check now. Enabling the “Output Buffering” option from basic settings fixed the issue.

Please send temporary wp-admin login info in private reply. Changing the page template style should fix the issue. WPDM Demo is using the same theme https://demo.wpdownloadmanager.com/wpdmpro/download/email-lock-with-additional-fields/ Mobile view is fine there.