Forum Replies Created
Please ask your server support to update the PHP version to > PHP 7.2 That will fix the issue.
Hi,
It seems you are diving your users into 2 sections. You can create another role XYZ. And then when creating packages set access roles based on your requirements. But don’t set the ‘Subscriber’ role in access settings as it is the default role after registration.
After reviewing the new user, add the additional role to the new users and they will be able to access their files after role update.
Thanks.
Hi,
Giving 100% discount is one way to do it. But you can actually manually create order and assign them to users from Downloads > Orders page.
https://drive.google.com/uc?id=1JvWHjwvQhsGmboL_x_QI7ulEUt2Qt-Xz
Thanks.
Hi,
You can redesign the whole thing using custom templates. But this requires coding experience. Please check the related documentation here https://www.wpdownloadmanager.com/doc/template-files/
Best regards.
Hi Lydia,
You can control your button colors from the Downloads > Settings > User Interface Tab. Let me know if you have further query.
Thanks.
Hi,
You can’t look at other user’s dashboard. So, as an administrator you are looking at your own dashboard 🙂 Hence the label ‘Administrator’ is the correct label in this case.
You are right about the display issue of multiple roles. It looks like the bug exists on “Bootstrap 4” version of UI Interface. Works with “Bootstrap 3” version. Btw, I am referring tot he “User Interface” settings here. We will fix this issue in the next release of the Download Manager Pro.
Thanks.
Please download the directory add-on ( wpdm-archive-page.zip ) from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Please try switching to another theme temporarily. I see some JS errors coming from your theme. So, the issue maybe related to the active theme. And send temporary wp-admin login info in private reply if switching theme doesn’t fix the issue.
Hi, Checking the issue and will add a patch in next release to fix it. Thanks.
Please send temporary wp-admin login info in private reply to check the issue. Creating a custom template from Downloads > Templates page should also fix the issue.
Please check now. Sorry somehow missed this patch. Adding this in next release.
To update the package use PUT method. POST is for creating package only. Please send temporary wp-admin login info in private reply if you want me to check your setup. Your data format seems fine. Maybe the issue is somewhere else.
Hi
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
The custom template got corrupted during DB transfer, But we aged to restore it. To avoid the recurring issue I have created a template file 5e19a447ec45e.php with the custom link-template code and placed it in /active-theme/download-manager/link-templates/ directory.
This is another way of creating a link/page template. Instead of using template editor and database, we are saving the template code in the actual file.
Thanks.
Hi,
Download this file https://www.dropbox.com/s/1hmyratooz5h3ry/front.js?dl=1 ( IE compatible version of front.js file ) and replace the original /plugins/download-manager/assets/js/front.js with this one.
Best regards.
1 ) Please find the “Download Limit Message:” option in the Basic Settings page and remove this part <i class="fa fa-exclamation-triangle"></i> to fix the saving issue on your live site. Your server isn’t saving settings when this is present in that option.
2 ) You can use category shortcode to display packages from category https://www.wpdownloadmanager.com/doc/short-codes/
3 ) Use the Default Values add-on.
You can customize the [wpdm_frontend] view using custom templates. Please check the related docs here https://www.wpdownloadmanager.com/doc/template-files/
Or you can contact custom upgrade service for a quote of customization. Provide your details specification when asking for quote.
Please use page_link if you want to link the title to the details page. I guess that’s what you are looking for?
These are session data for managing user sessions. Only readable by the code. You can delete these files ( clear cache dir ) from Downloads > Settings > Privacy Tab.
For the ZipArchive class to be present, PHP needs to have the zip extension installed. Please check the installation doc here https://www.php.net/manual/en/zip.installation.php
This theme requires the “Premium Packages – Sell Digital Products Securely” add-on. I have installed it for you. Category page is loading now.
Please check now https://drive.google.com/uc?id=1GGqLPkiv27kQ1dkft1CEzZL3mJIv6o92
I checked several packages but “ZZ Custom” isn’t selected in the “Allow Access” option https://drive.google.com/uc?id=1D0xQrgBtYoHYVDQRwT21qCR27YqkPTbI
Fixed the basic setting and search widget title issue too.