Shahriar

Forum Replies Created

Viewing 25 posts - 9,776 through 9,800 (of 12,513 total)
in reply to: Edit Package Link Gives 404 Error #48975

Shahriar
Moderator
in reply to: Download Stats Not Updating #48973

Shahriar
Moderator

Download History working,

https://www.evernote.com/l/AUfjGvRLYQVBrb2-i8SIw0HvaaYN77PRy08B/image.png

Stats working too,

https://www.evernote.com/l/AUdgEqVgXS1FPKZC6ckafg-ZqN7y8zZL2YUB/image.png

Same for tree shortcode ( activating on site level fixed this)

in reply to: Unlink Title Package #48971

Shahriar
Moderator

Use custom Link Template. Do not use [page_url] tag, then there will be no link to details page. You can clone any link template and reove [page_url] from it.

in reply to: Generate thumbnail dynamically #48970

Shahriar
Moderator

Use [thumb_WxH] template tag to generate thumbnail.

Note From Template Editor ( Dashboard Downloads Templates ):

Show preview thumbnail with specified width and height if available,l eg: [thumb_700x400] will show 700px × 400px image preview

in reply to: Restrict Category by User Group #48969

Shahriar
Moderator

Did doc preview work before? Preview issue might not be related to this issue.

in reply to: remove category column from wp-all-packages #48967

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. I will do it for you.


Shahriar
Moderator

Send your login url too


Shahriar
Moderator

It is not possible without customization.

But using current system people can’t download before completing payment. What you explained need manual assignment of files after each purchase.

Following approach might work for you you:

You can create packages for sale without attaching any file. And when someone purchase it create another package by attaching files you want to send to customer and assign it only to that customer using Advanced Access Control addon.

in reply to: Sort Download filename #48963

Shahriar
Moderator

Please send me a download link to check.

in reply to: Using Form Block Add-in #48961

Shahriar
Moderator

Use Page Template Single Column, Image Top, Extended or Customize it when you apply Form Lock in a package. I have tested tested it in your second pacakge (id#31), download works now.

in reply to: Gravity Forms w/ E-Mail Lock and/or Form Lock #48959

Shahriar
Moderator

Form Lock and Gravity form works fine together. Also there is no conflict between Form Lock and Download notification.

in reply to: Import #48949

Shahriar
Moderator

Hi,

Each row in csv file creates a separate package.

You have issues in importing images. Here, are you trying to set featured image for the download or trying to attach it to the package as downloadable image?

To set featured image put the url under preview column.

To attach the image as a downloadable file put the url under files column.

Here url has to be publicly accessible.

If your files are in /wp-content/uploads/download-manager-files/ directory, just use the filename (including extension) under files column.  Use , to attach multiple files.

Hope it is clear now. Let me know if you have any more query.

in reply to: Edit Package Link Gives 404 Error #48941

Shahriar
Moderator

Hi,

Please try now. I can edit package in frontend. If you face such issue again, just update the page with wpdm_frontend shortcode, that should fix the issue ( info: it is related to permalink structure ).

Thanks.

 

in reply to: How to link a live form to the registration button #48940

Shahriar
Moderator

Hi,

I showed you in previous link where you should edit (wpdm-be-member.php). Replace the marked line in above screenshot with following line,

<a href="http://www.policiesrus.com.au/client-registration/">Sign Up</a>

That’s all you need to do, as you have your your own custom registration page,  no need to edit wpdm-reg-form.php file. You just redirect users to your register page using above link.

Thanks.

 

in reply to: Domain change #48921

Shahriar
Moderator

Hi, Unlocked your key. You can move to your new domain now. Thanks.

in reply to: Sort Download filename #48920

Shahriar
Moderator

Download file will have exactly same name as your uploaded file. But you can change the name that are shown in frontend, before download. You can do it from edit package page Attached Files metabox,

https://www.evernote.com/l/AUentPXNWAJDLIzjK2lyAENyns1aywWhCfQB/image.png

in reply to: Download Limit not getting refreshed #48918

Shahriar
Moderator
This reply has been marked as private.

Shahriar
Moderator

Hi,

We reply our support tickets as soon as possible and most tickets are replied within 24 hours with some rare exceptions, which is an industry standard time limit.

However, please send temporary wp-admin login info in private reply to check the issue. Your another two support tickets looks like same issue, so you can ignore other two, just send the login info only in this thread.

Thanks.

in reply to: Yaost custom field #48916

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check. There should be an option to select custom field when uploading csv file.


Shahriar
Moderator

Multiple download of same package from same IP counted as one. Maybe that’s what happening in your case. Test few other downloads to be sure.


Shahriar
Moderator

Update user dashboard page. No need to change any page content, just updating the page should fix it.

in reply to: Files are not updatable #48913

Shahriar
Moderator

When you upload a file with same name of a previous file, you have two option. Overwrite it or rename it. By default it is rename. In your case you have to choose overwrite, because you want replace the old file. You can do that from WPDM Settings Basic Upload Settings panel.

https://www.evernote.com/l/AUdeQ0odTBRARYvwyPLD7kLCe83REIMx_u0B/image.png

in reply to: Related download in widget #48912

Shahriar
Moderator

There are some other related posts plugins wp.org , you can try those. We haven’t tested any specific ones. But we will be releasing an advanced related packages addon soon.

in reply to: remove category column from wp-all-packages #48911

Shahriar
Moderator

Removed marked lines from wpdm-all-downloads.php

https://www.evernote.com/l/AUddripbotpGOpffQXEZYB2qArz0ckXcu48B/image.png

in reply to: Download Stats Not Updating #48909

Shahriar
Moderator

Hi,

Do you have network activated Download Manager? In that case network deactivate WPDM and activate it in each subsite. That should solve the issue.

Thanks.

Viewing 25 posts - 9,776 through 9,800 (of 12,513 total)