Shahriar

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Viewing 25 posts - 9,526 through 9,550 (of 12,513 total)
in reply to: Wish to upgrade from Pro to Webmaster Version #50016

Shahriar
Moderator

Assigned a Business License to your account. Thanks.


Shahriar
Moderator

Okay send temporary wp-admin login info in private reply and give an flexible UTC time frame when it is best for some testing ( less traffic in your site). I will try WPDM v.4.6.0 there to find the issue with missing downloads.

in reply to: User uplod only in certain categories #50013

Shahriar
Moderator

Hi,

It is possible, but requires some custom coding in Frontend Upload template file. In category meatbox you have to check if current user has access to a category before listing that category there.

You can use wpdm_user_has_access($id, $type = 'package') function to check access option.

And set category access from edit category page.

Thanks.

in reply to: Download limit is not working #50011

Shahriar
Moderator

Hi, Multiple download of same package in same session counted as one. That’s the scenario in your case.

in reply to: Sorry, Your Are Not Allowed! Error #50010

Shahriar
Moderator

Hi,

Check your Allowed User Roles field in WPDM settings, set your user role there to access frontend. Check following screenshot for clarification,

https://www.evernote.com/l/AUdOc0zidPxOCKCa9pw46YA6fBRdyBojxVAB/image.png

Thanks.

in reply to: Remove "Stock" #50007

Shahriar
Moderator

Yes, you can remove it.

You need a custom Link/ Page Template.

Clone current template you are using and remove stock from there.

You can read more about template here.

Thanks.

in reply to: CSV import issues #50006

Shahriar
Moderator

CSV import working fine. After importing packages you are redirected to all downloads page.

If you notice the number of total downloads you will see that it has increased after import process.

Downloads are sorted by date. So imported packages may not present in first page depending on the create date set on csv file.


Shahriar
Moderator

If you update php version, WPDM 4.6.0 should work fine without any issue.

Do you have staging server? So, i can check the WPDM 4.6.0 issues on PHP 5.4  you are facing.

in reply to: Front end 'Add New' not working in 4.6..0 #50004

Shahriar
Moderator

Hi,

Just update the page that has frontend shortcode [wpdm-user-frontend]. Not chnage needed, just click update button in edit page page. That should fix the 404 issue.

Thanks.

 

in reply to: Editing wpdm-be-member.php #50003

Shahriar
Moderator

Hi,

Place your template files at /child-theme/download-manager/ not /child-theme/download-manager/tpls

Did you notice that tpls dir is not required?

In case that does not work, Try placing the template files under your parent theme dir parent-theme/download-manager/

Let me know if need more help in this issue.

Thanks.

in reply to: My Theme Style was completed change #50002

Shahriar
Moderator

Hi,

Did you try nikodemsky suggestion. That usually solves the issue if your theme using Bootstarp.

Let me know the update. Send temporary wp-admin login info if issue persists.

Thanks.

in reply to: Form lock button just spinning #50001

Shahriar
Moderator

Showing Incorrect username or password

Please check the login info again.


@gilberteid
, please create a separate topic here

in reply to: Wish to upgrade from Pro to Webmaster Version #49999

Shahriar
Moderator

Hi,

Please use following link to upgrade your license to Webmaster

[…]

Upgrade fee is $90 ( Difference + $10 manual upgrade fee )

Let me know when you complete the payment, i will assign upgraded license to your account.

Thanks.

in reply to: upgrade cost error #49973

Shahriar
Moderator

Hi,

You accidental payment has been canceled by 2Checkout.

Please use the following link to complete the E-Commerce Pack order renew,

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=99&product_id=11

Check the amount carefully to avoid any issue.

Thanks.

in reply to: Menù labels out of screen #49957

Shahriar
Moderator

Hi, Add following css in your theme’s style.css or send temporary wp-admin login info in private reply. I will add it for you.

.dropdown-submenu > .dropdown-menu{left:10%!important;}

in reply to: Open URL in New Window #49956

Shahriar
Moderator

Hi,

You need custom link template to open link in new tab. Use following code in your custom link template to open file in tab,

<a target="_blank" href="[download_url]">[title]</a>

If you are referring to some other use case, please send me the url and temporary login info in private reply. I will add it there.

Thanks.

in reply to: No premium menu in my Download Manager Settings #49955

Shahriar
Moderator

Premium Packages are like products, has to be purchased to access download. If you are selling downloads you need to create Premium Package.

Do you want to create premium packages?  In that case, download the addon from here.

 

in reply to: Lazy load dont work #49953

Shahriar
Moderator

Make a column in your csv with title lazy_download and place 1 as value if you want to activate lazy download. Otherwise put 0 as value.

Attached a sample csv below.

in reply to: Order by date does not work #49952

Shahriar
Moderator

Date sorting in data table working now.

in reply to: CSV import issues #49945

Shahriar
Moderator

Invalid username. Can’t login.

in reply to: Page with document's categories and then the files #49944

Shahriar
Moderator

No option to create group in advanced access control.

WP Pro Membership might work for you. You can create different membership levels. Then assign downloads to your users based on their membership status. It is possible to group subscribers using different membership levels.

in reply to: upgrade cost error #49943

Shahriar
Moderator

Hi,

I sent the payment link only for All Addons pack.

You can renew E-Commerce Pack from dashboard. If renew link does not work, use following link to complete E-Commerce pack payment,

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=99&product_id=11

Unlocked your key from old domain. When using WPDM in localhost don’t apply the license key. Use the key in Production.

Thanks.

in reply to: Show downloads in user dashboard #49942

Shahriar
Moderator

Are you using custom permalinks? Maybe your custom permalink does not have ending / which is required.

However, send temporary wp-admin in private reply to check the issue.


Shahriar
Moderator

Do not translate the document type slug. I have changed all documents type slug translations to original slug in WPML string translation (technical-notes, meeting-minutes,policy-positions etc).

This slug is not user facing data but required for query, so no need to translate it. All queries are done using the original slug. You can translate the Document Type name ( Policy Positions, Technical Notes etc )

Filter is working for both English and French now.


Shahriar
Moderator

From the error log you posted, i couldn’t retrieve anything related to Download Manager. There are many warnings but none related to Download Manager.

1. Multisite shortcode is working here http://cpmr-islands.org/event/dont-delete-another-test-to-islands-and-intermed/ now, although, i didn’t change anything. So, the error must be generated from one of your plugin which you have deactivated now.

2. Filter by document type is done by the document type slug, You only have translate the document type name, which we registered for translation by following WPML instructions. To check this issue further i tried to visit documents page. But, I can’t check the Documents pages (frontend table) because of the error reported below.

Info: Your Multilingual CMS plugin is creating a parse error in Dashboard All Packages page.

https://www.evernote.com/l/AUejM_5FygBBlqXC1FkmJwGdTqvDQzO6tDkB/image.png

 

Viewing 25 posts - 9,526 through 9,550 (of 12,513 total)