Shahriar

Assigned a Business License to your account. Thanks.

Okay send temporary wp-admin login info in private reply and give an flexible UTC time frame when it is best for some testing ( less traffic in your site). I will try WPDM v.4.6.0 there to find the issue with missing downloads.

Hi,

It is possible, but requires some custom coding in Frontend Upload template file. In category meatbox you have to check if current user has access to a category before listing that category there.

You can use wpdm_user_has_access($id, $type = 'package') function to check access option.

And set category access from edit category page.

Thanks.

Hi, Multiple download of same package in same session counted as one. That’s the scenario in your case.

Hi,

Check your Allowed User Roles field in WPDM settings, set your user role there to access frontend. Check following screenshot for clarification,

https://www.evernote.com/l/AUdOc0zidPxOCKCa9pw46YA6fBRdyBojxVAB/image.png

Thanks.

Yes, you can remove it.

You need a custom Link/ Page Template.

Clone current template you are using and remove stock from there.

You can read more about template here.

Thanks.

CSV import working fine. After importing packages you are redirected to all downloads page.

If you notice the number of total downloads you will see that it has increased after import process.

Downloads are sorted by date. So imported packages may not present in first page depending on the create date set on csv file.

If you update php version, WPDM 4.6.0 should work fine without any issue.

Do you have staging server? So, i can check the WPDM 4.6.0 issues on PHP 5.4  you are facing.

Hi,

Just update the page that has frontend shortcode [wpdm-user-frontend]. Not chnage needed, just click update button in edit page page. That should fix the 404 issue.

Thanks.

Hi,

Place your template files at /child-theme/download-manager/ not /child-theme/download-manager/tpls

Did you notice that tpls dir is not required?

In case that does not work, Try placing the template files under your parent theme dir parent-theme/download-manager/

Let me know if need more help in this issue.

Thanks.

Hi,

Did you try nikodemsky suggestion. That usually solves the issue if your theme using Bootstarp.

Let me know the update. Send temporary wp-admin login info if issue persists.

Thanks.

Showing Incorrect username or password

Please check the login info again.

@gilberteid, please create a separate topic here

Hi,

Please use following link to upgrade your license to Webmaster

[…]

Upgrade fee is $90 ( Difference + $10 manual upgrade fee )

Let me know when you complete the payment, i will assign upgraded license to your account.

Thanks.

Hi,

You accidental payment has been canceled by 2Checkout.

Please use the following link to complete the E-Commerce Pack order renew,

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=99&product_id=11

Check the amount carefully to avoid any issue.

Thanks.

Hi, Add following css in your theme’s style.css or send temporary wp-admin login info in private reply. I will add it for you.

.dropdown-submenu > .dropdown-menu{left:10%!important;}

Hi,

You need custom link template to open link in new tab. Use following code in your custom link template to open file in tab,

<a target="_blank" href="[download_url]">[title]</a>

If you are referring to some other use case, please send me the url and temporary login info in private reply. I will add it there.

Thanks.

Premium Packages are like products, has to be purchased to access download. If you are selling downloads you need to create Premium Package.

Do you want to create premium packages?  In that case, download the addon from here.

Make a column in your csv with title lazy_download and place 1 as value if you want to activate lazy download. Otherwise put 0 as value.

Attached a sample csv below.

Date sorting in data table working now.

Invalid username. Can’t login.

No option to create group in advanced access control.

WP Pro Membership might work for you. You can create different membership levels. Then assign downloads to your users based on their membership status. It is possible to group subscribers using different membership levels.

Hi,

I sent the payment link only for All Addons pack.

You can renew E-Commerce Pack from dashboard. If renew link does not work, use following link to complete E-Commerce pack payment,

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=99&product_id=11

Unlocked your key from old domain. When using WPDM in localhost don’t apply the license key. Use the key in Production.

Thanks.

Are you using custom permalinks? Maybe your custom permalink does not have ending / which is required.

However, send temporary wp-admin in private reply to check the issue.

Do not translate the document type slug. I have changed all documents type slug translations to original slug in WPML string translation (technical-notes, meeting-minutes,policy-positions etc).

This slug is not user facing data but required for query, so no need to translate it. All queries are done using the original slug. You can translate the Document Type name ( Policy Positions, Technical Notes etc )

Filter is working for both English and French now.

From the error log you posted, i couldn’t retrieve anything related to Download Manager. There are many warnings but none related to Download Manager.

1. Multisite shortcode is working here http://cpmr-islands.org/event/dont-delete-another-test-to-islands-and-intermed/ now, although, i didn’t change anything. So, the error must be generated from one of your plugin which you have deactivated now.

2. Filter by document type is done by the document type slug, You only have translate the document type name, which we registered for translation by following WPML instructions. To check this issue further i tried to visit documents page. But, I can’t check the Documents pages (frontend table) because of the error reported below.

Info: Your Multilingual CMS plugin is creating a parse error in Dashboard All Packages page.

https://www.evernote.com/l/AUejM_5FygBBlqXC1FkmJwGdTqvDQzO6tDkB/image.png