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Shahriar

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Viewing 25 posts - 926 through 950 (of 12,513 total)
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Oct 19, 2019 at 8:46 pm in reply to: file-not-found.txt error. #113694

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 19, 2019 at 8:45 pm in reply to: Simple search for WPDM Directory Add-on #113693

Shahriar
Moderator

The simple search shortcode is [wpdm_simple_search template="link-template-panel" cols=3 ] This shortcode requires WPDM Directory add-on, however, the Special Pack has it included.

Oct 19, 2019 at 8:41 pm in reply to: Link for adding new package #113692

Shahriar
Moderator

Hi,
Do you want to add a package from Frontend? In that case, create a page with [wpdm_frontend flaturl=0] shortcode. The tab with “Add New” label will provide necessary options to create a new package.
Thanks.

Oct 19, 2019 at 7:29 pm in reply to: Error code on page #113691

Shahriar
Moderator

Hi,
Please deactivate the plugin and then reactivate it. That should create the missing cache directory. If that doesn’t solve the issue send temporary wp-admin login info in private reply.
Thanks.

Oct 19, 2019 at 7:20 pm in reply to: WPDM + Advanced Access Control Add-On translation #113690

Shahriar
Moderator

In new template, replace the following code,

"oLanguage": {
                "sLengthMenu": "_MENU_  per page"
            }

with

oLanguage: {
                sLengthMenu: "_MENU_  per page",
                sZeroRecords : "No records found!",
                sSearch : "Search",
                oPaginate:{
                    sNext: "Next",
                    sPrevious: "Previous",
                }
            }

After that, Replace these english strings with your target language.

Before http://prntscr.com/pll6rm
After http://prntscr.com/pll6yq

Oct 19, 2019 at 6:59 pm in reply to: WPDM Default Values #113689

Shahriar
Moderator

Hi, Default Values add-on isn’t part of Special Pack. So, you have to purchase it separately. Thanks.

Oct 19, 2019 at 6:58 pm in reply to: Page crashes on safari #113688

Shahriar
Moderator

Looks like the audio tag has some limitations in Safari. In safari, we can’t get the duration of the requested song which may be related to the page reload issue. Anyway, we are already working on a more advanced audio player which will be available soon with the core plugin.

Oct 19, 2019 at 5:54 pm in reply to: Email Lock – Customize the admin email notification? #113686

Shahriar
Moderator

Hi,
You can modify the Email Lock Template from Downloads > Settings > Templates > Email Templates.

Download Manager uses the email-lock email template to send the email from the lock feature. So, it shouldn’t be plain text. Are you using the Email Notification add-on?

Please send temporary wp-admin login info in private reply if you want me to take a closer look at this issue.

Thanks.

Oct 19, 2019 at 5:35 pm in reply to: Expire After does not seem to have any effect? #113685

Shahriar
Moderator

Please send the wp-admin login.

Oct 19, 2019 at 5:33 pm in reply to: Failed .zip downloads for some #113684

Shahriar
Moderator

I have downloaded several packages without any issues. Please send me the package URL where you encountered the issue.

Oct 19, 2019 at 5:20 pm in reply to: Add download (Front end) not working #113683

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 17, 2019 at 9:35 pm in reply to: Cant create new Page after Update WPDM – Gutenberg Blocks 1.3.0 #113640

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 17, 2019 at 9:26 pm in reply to: Creating packages through API and uploading files #113639

Shahriar
Moderator

REST API is working now. Some Apache module was removing the authorization header from the request. I had to add CGIPassAuth On in your .htaccess file to allow the bearer token in the header.

Oct 17, 2019 at 9:16 pm in reply to: How to Re-order package like Post and pages in wordpress #113638

Shahriar
Moderator

Hi,

It is not a core WordPress feature. Looks like you are using a plugin to rearrange the pages/posts. Please check if your ordering plugin supports custom post types too.

Thanks.

Oct 17, 2019 at 9:07 pm in reply to: WPDM Default Values #113636

Shahriar
Moderator

Have you installed the Default Values add-on https://www.wpdownloadmanager.com/download/wpdm-default-values/ ?

Oct 17, 2019 at 9:04 pm in reply to: Front-End Manager Access limited by categories #113635

Shahriar
Moderator

You can utilize the wpdm_embed_category_query_params hook to modify the query parameters to sort packages by custom field. Add the following code to your theme’s functions.php file. Based on the custom filed value type use meta_value_num or meta_value Also make sure you are using the correct meta_key name. Replace acf_CustomField_tag with your custom field name ( same as template tag excluding the brackets )

function wpdm_modify_category_query_params( $params ){
    $params['orderby'] = 'meta_value_num';
    $params['meta_key'] = "__wpdm_"."acf_CustomField_tag";

    return $params;
}
add_filter('wpdm_embed_category_query_params', 'wpdm_modify_category_query_params');
Oct 17, 2019 at 8:39 pm in reply to: The site is experiencing technical difficulties. #113632

Shahriar
Moderator

When do you encounter this error? Could you please send your error log file? Or just send temporary wp-admin login info in private reply.

Oct 17, 2019 at 8:37 pm in reply to: Problem with Layout when using Portrait and Landscape Thumbnails #113631

Shahriar
Moderator

Please add the following CSS to Appearance > Customize > Additional CSS,

.w3eden .row .col-md-3:nth-child(4n)::after {
    content: '\a';
    white-space: pre;
}
Oct 17, 2019 at 8:25 pm in reply to: Basic Settings not "Saving" #113628

Shahriar
Moderator

Fixed the saving issue in Basic Settings Tab.

We do not have the USA ePay payment gateway yet. But I am looking into the possibility of a new add-on to support the gateway.

Oct 17, 2019 at 8:19 pm in reply to: Problem with Layout when using Portrait and Landscape Thumbnails #113627

Shahriar
Moderator

Please use items_per_page parameter instead of posts_per_page

Oct 17, 2019 at 8:15 pm in reply to: Error message "invalid key" #113626

Shahriar
Moderator

Hi,

Your key was linked to your staging site stage.agnitas.de I have unlocked it from there. Now the license key should work fine on your new site.

Thanks.

Oct 17, 2019 at 8:11 pm in reply to: WordPress database error: [] SHOW FULL COLUMNS FROM `wp_ahm_orders` #113624

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 17, 2019 at 8:07 pm in reply to: Lock Options Problems #113623

Shahriar
Moderator

We are aware of this issue and already working on it. The fix is coming soon. The issue originated from API changes on Twitter.

Oct 17, 2019 at 8:05 pm in reply to: Page crashes on safari #113622

Shahriar
Moderator

The issue may be originated from some kind of conflict with another plugin. May I deactivate other plugins temporarily for testing purposes? I have tested this feature on my demo site and there was no issue with safari.

Oct 17, 2019 at 7:52 pm in reply to: Request New Password Problem #113621

Shahriar
Moderator

Reset password feature is working perfectly now.

Viewing 25 posts - 926 through 950 (of 12,513 total)
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