Page 292 – WordPress Download Manager

Oct 3, 2017 at 5:45 pm in reply to: Download Timer count must be in same page #64026

Moderator

Looks like setting up countdown on the same page requires further code updates. For now, use a separate page. We will add the same page waiting option in next release.

Oct 3, 2017 at 10:44 am in reply to: Download Manager Pro Frontend Upload button not working #64004

Shahriar

Moderator

Your theme is creating some js errors which breaking the upload file feature. Upload works fine when switching to another theme. Please ask your theme procider to check the issue.

Oct 3, 2017 at 9:53 am in reply to: Let's Enhance Active Campaign Add-On?? #63998

Shahriar

Moderator

Hi,

Do you want to add custom data as tag ( e.g. package name? ) with each email address sent to active campaign?

From your email template above I see that you used 2 tags there. NAME and POST TITLE. Our add-on already sends the name, so adding the package title as tag enough?

Let me know your thoughts and thanks for your offer but we use active campaign API so it shouldn’t be an issue for us to add this new tag feature.

Thanks.

Oct 3, 2017 at 7:43 am in reply to: File with password lock is not limited by stock #63990

Shahriar

Moderator

Hi, We will fix the issue in next release of WPDM. For now, you can add the following code in /download-manager/libs/class.Apply.php after line 374,

if( $package['quota'] > 0 && $package['quota'] <= $package['download_count'] ){
                wpdm_download_data("stock-limit.txt", __("Download limit exceeded.",'download-manager'));
                die();
}

https://www.evernote.com/l/AUcxmibQSYFJD4zRhe4mh4ByVjCWD_xOFL0B/image.png

Oct 3, 2017 at 6:22 am in reply to: Files Categories #63988

Shahriar

Moderator

Hi,

WPDM does not have that category filter option there yet. But we will add this soon.

Thanks.

Oct 2, 2017 at 7:33 am in reply to: Help? Activated cart feature and wp display breaks #63961

Shahriar

Moderator

Just deactivate Premium Package add-on for plugins page to disable cart feature ( I see, You figured it out already ). However, If you decide to use cart feature and having any issue with the styles after add-on activation let me know.

Oct 2, 2017 at 7:29 am in reply to: Update to version 4.7.1 not working #63960

Shahriar

Moderator

FTP can’t retrieve directory listing.

The issue seems identical to your previously reported one here https://www.wpdownloadmanager.com/support/topic/download-links-not-working-3/

Please apply the same patch I suggested there Or enable plugin editor access for the temporary wp-admin user so I can do the edits.

Oct 2, 2017 at 7:23 am in reply to: Password Lock won't update #63959

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Oct 2, 2017 at 7:21 am in reply to: Email Template #63958

Shahriar

Moderator

Which template are you referring to? When is the “Download Confirmation” email sent? Do you mean the email from email lock?

Oct 2, 2017 at 7:16 am in reply to: 500 error on download link from purchases page #63957

Shahriar

Moderator

Hi,

You are using very old version of Download Manager which may not be compatible with latest Premium Package add-on. Please download and install the latest WPDM from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Deactivate and delete the old version of Download Manager before installing the new version. You won’t lose any data or settings.

Thanks.

Oct 2, 2017 at 6:57 am in reply to: Download Timer count must be in same page #63954

Shahriar

Moderator

Lazy Download requires a separate page where it shows the counter. There is no option to show counter on the same page. It is possible to show it on the same page but you have to place [wpdm_lazy_download] shortcode in each package description in that case.

Also, I have to make some code changes in add-on. Send login info in private reply if you want that. Or if you can do that yourself,

Find header("location: " . get_permalink($wpdm_lazy_download['waiting_page'])); and change it to

header("location: " . get_permalink($package['ID'])); in /wpdm-lazy-download./wpdm-lazy-download.php file

Sep 30, 2017 at 3:27 pm in reply to: Just get "Processing…" when Password Entered #63924

Shahriar

Moderator

It is your server issue. For some reason, server is sending following response when password is submitted. Looks like it is blocking the AJAX request. Ask your server to get more info on this.

https://www.evernote.com/l/AUenl0dTjSxMC4kjzJ5_ZrzTLeq_FaR2K1oB/image.png

Sep 29, 2017 at 7:29 pm in reply to: Issue in Updating #63898

Shahriar

Moderator

Have you saved WPDM login info in Downloads Settings Update page? Also, what is your current version?

Sep 29, 2017 at 7:27 pm in reply to: Download Manager Pro Frontend Upload button not working #63897

Shahriar

Moderator

Please send temporary wp-admin login info in private reply.

Sep 29, 2017 at 7:26 pm in reply to: Disappearing plugin folder #63896

Shahriar

Moderator

@taracox, What was your older WPDM version?

Anyway, FTP upload will work without any issue. You can also install it via Plugins Add New page.

Sep 29, 2017 at 7:20 pm in reply to: Update to version 4.7.1 not working #63895

Shahriar

Moderator

@arneklein, Updated Download Manager to the latest version. Please let me know if there is any other issue.

@markmaxdb, Found no issue in my test. The download was served as usual from the email link.

Sep 29, 2017 at 6:57 pm in reply to: Hide Downloads from site search results #63893

Shahriar

Moderator

Find this code 'exclude_from_search' ► (bool)get_option('__wpdm_exclude_from_search', false), in /download-manager/download-manager.php file and change false to true

That should exclude downloads from search result.

Sep 29, 2017 at 6:52 pm in reply to: Max File Upload Frontend #63892

Shahriar

Moderator

In your first screenshot, max file upload size is shown “0 MB” That means it is s server settings issue Or another plugin is modifying the upload limit. Try disabling other plugins. If that does not work consult your server support about the upload size issue.

Sep 29, 2017 at 6:06 pm in reply to: Invalid License Key #63890

Shahriar

Moderator

Hi,

Your key was linked to pma.lucidadvertising.com

I have unlocked it from there. The license key should work now.

Thanks.

Sep 29, 2017 at 6:02 pm in reply to: Create a archive.php for the downloads category #63889

Shahriar

Moderator

Your theme has it’s own archive template which by default works as category archive.

You have to create the custom category template taxonomy-wpdmcategory.php if you want to build a custom archive for only downloads. This template does not come with the theme if it is not a Download Manager theme.

Please check the doc link for more info.

https://www.wpdownloadmanager.com/docsfor/for-theme-developers/

Sep 29, 2017 at 5:55 pm in reply to: attach files #63888

Shahriar

Moderator

Same result. Download worked here http://walkmansrldownload.com/bailaconmigoanguilla/ too.

https://www.evernote.com/l/AUdcjwYaG-1KuY_sPQ1HIVi-zrU0WH2JN9cB/image.png

Sep 29, 2017 at 5:43 pm in reply to: Access control with [wpdm_all_packages] shortcode #63886

Shahriar

Moderator

Access settings work in all packages table too. If you are trying to hide packages that user doesn’t have access to, then set the option as “Hide Everything” in Downloads Settings Basic Access Settings

https://www.evernote.com/l/AUeIJj32xWZKPLk_oFbwof-S-gHTRIeP69cB/image.png

Sep 29, 2017 at 5:38 pm in reply to: I can't see My Download Menu #63885

Shahriar

Moderator

Just keep a backup of current /download-manager/tpls/list-packages-table.php file. All changes are made in this file.

Sep 28, 2017 at 8:02 pm in reply to: Direct Download Button #63841

Shahriar

Moderator

You can get the direct download link of a file from “Downloads All files” page. Just copy the download button URL as shown in the following screenshot.

https://www.evernote.com/l/AUcqZjpsFZFITqhCHb66ZzKrMQjFfgFzzGcB/image.png

Sep 28, 2017 at 6:57 pm in reply to: Email Lock – Mail with Link Never Comes #63838

Shahriar

Moderator

Please install the latest version of Download Manager. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

If that does not send temporary wp-admin login info in private reply.

As a Pro user please use PRO support forum for future support request.

Shahriar

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Shahriar

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