Shahriar

Forum Replies Created

Viewing 25 posts - 6,651 through 6,675 (of 12,513 total)
in reply to: Package List Addon #67598

Shahriar
Moderator

Your theme is messing with jQuery Colorbox added by Package List add-on. I tried with another theme. Everything works fine if I switch the theme. Please ask the theme author to look into this issue.

I have fixed the localhost link.

in reply to: Invalid licence key #67466

Shahriar
Moderator

Unlocked the key. It should work now.

in reply to: download manager after site migration #67459

Shahriar
Moderator

Happy New Year!

Your files are not in default wpdm file dir. Keep your files in /uploads/download-manager-files/ directory, that should fix the issue. At first, You can try moving only files for a single package for testing.

How did you attach your files on http://www.optika-italy.com/ ? Did you just upload them or attached from a custom directory?

in reply to: Prime Theme Problems #67458

Shahriar
Moderator

Please check now. Setting the frontpage category from customizer fixed all issues.

in reply to: License Issue #67416

Shahriar
Moderator

Please try now. The key was locked to an IP.

in reply to: Prime Theme Problems #67415

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. We will set it up like the demo.

in reply to: Bypass File Pages #67401

Shahriar
Moderator

If you want to remove the link to the package details page, you can do that by using a link template that doesn’t have the [page_url] template tag. Default Template ( Extended ) doesn’t have the page link, you can use that. Or you can clone any template you like and remove the link from there.

Default Link and Page templates are set automatically for each package. You can also override the default link template when inserting the shortcode.

in reply to: Backfield website acces failled #67400

Shahriar
Moderator

I disabled the plugin using FTP. Please send wp-admin login info to check the login issue.

in reply to: License Issue #67398

Shahriar
Moderator

Please send me the license key in private reply.

in reply to: Backfield website acces failled #67386

Shahriar
Moderator

Please send wp-admin login info too

in reply to: how to change Prepaid credit sign #67318

Shahriar
Moderator

Do you want to change the currency sign on the product page or pre-paid balance page ( [wpdmpp-prepaid-credits])? Please send me a link where you want to change it, that will help me to suggest the change if it is possible.

in reply to: Restrict access to packages to all visitors #67317

Shahriar
Moderator

Have you already re-upload all files? If not, There is a shortcut way to change the permission of all files. Default Values add-on can perform this with a single click.

in reply to: Getting Licence invalid massage #67314

Shahriar
Moderator

Sorry for the delay. Unlocked your key. Please try now.

Also, make sure you are using the latest version of Download Manager.

in reply to: Updating to Pro version from Free #67313

Shahriar
Moderator

This user declan heneghan doesn’t exist. I tried many times. Could you please check again or send another user info?

in reply to: Invalid License Key message #67311

Shahriar
Moderator

Unlocked your key. Sorry, It is not possible yet to get stats for a date range.

in reply to: Invoice and Subscription #67309

Shahriar
Moderator
This reply has been marked as private.
in reply to: Invalid License Key – Developer Edition #67308

Shahriar
Moderator

Sorry for the issue. Please try now. The key should work on multiple domains now.

in reply to: URL to overview #67234

Shahriar
Moderator

The Box icon is a default icon. The pdf for the TEST was automatically set because of the filename extension.

https://www.evernote.com/l/AUcB45yYJNtDy46Ceam9y67jekOS-YjQFJ0B/image.png

You can set the package icon from Package Settings Icons tab.

https://www.evernote.com/l/AUeKIBsqFJ1DdoEpB1qIgpaQKdmlmvZsqg8B/image.png

in reply to: Form Lock Breaks Page with Formidable Forms #67230

Shahriar
Moderator

Hi,

It is not possible yet to use only one form to unlock all downloads. But we will look into it.

Thanks.

in reply to: Stats – Download History with email address? #67200

Shahriar
Moderator

Sorry, it is not possible yet. But we will look into this to link submissions with packages. For now, you can try the Advanced Custom Fields add-on, which integrates with email lock. Custom form data are saved in Downloads Subscribers page and linked with packages in this case.

in reply to: email notification #67198

Shahriar
Moderator

I have added the code to functions.php file to modify email lock texts. It is not possible to change the “Your Name”, there is no filter yet to change it.

in reply to: domain change #67197

Shahriar
Moderator

I have unlocked the key from adrenalina.it You can use the key in your domain now or apply it when you move to your final domain. Let me know if you face any issue then.

in reply to: TinyMce button – I can't see my package to select #67196

Shahriar
Moderator

You are using an old version WordPress. Please install the latest WordPress to fix the TinyMCE issue.

in reply to: Cant install Download Manager PRO #67193

Shahriar
Moderator

Looks like there is a conflict with your Google Analytics plugin. Please send wp-admin login info in private reply, I will change a function name to resolve the conflict.

in reply to: Notices on wppromembership backend dashboard #67192

Shahriar
Moderator

Hi,

Adding patch to fix these issues in next version of WP Pro Membership.

Thanks for reporting and finding the PHP 7 issue.

Viewing 25 posts - 6,651 through 6,675 (of 12,513 total)