Shahriar

Forum Replies Created

Viewing 25 posts - 2,651 through 2,675 (of 12,513 total)
in reply to: Bulk import csv mapping info #96305

Shahriar
Moderator

Hi,

Please use the attached CSV format and populate it with your data. In your sample, the first package description has multiple lines, CSV file can contain only a single line in the title and description field.

As you want to use the file titles use the Downloads Bulk Import CSV Import feature to import the packages. In this way, you can assign custom file title.

Try importing the attached CSV to test if the import works or send login info so I can test it there.

Thanks.

in reply to: Problems #96304

Shahriar
Moderator

Still getting the same error!

in reply to: Upload/Download Settings #96303

Shahriar
Moderator

Uploading big file requires the chunk upload to be enabled. Please check you have chunk upload enabled on your site. You will find the option in the Basic settings tab.

When the upload is finished the parts are supposed to be attached together to make the original file. Just tested with a 2gb+ file in my setup and works fine.

You can send temporary wp-admin login info in private reply if you want me to check the issue there.

in reply to: Individual download "page" #96302

Shahriar
Moderator

Hi,

Thanks for choosing the Download Manager Pro!

1 ) Download Manager uses the active theme’s single.php template to show the details page. The single.php controls the layout but using WPDM Page template you can control the view of package-related content. In each package settings, you will find an option to set the page template. All WPDM Page Templates are listed in Downloads Templates page and you can create your own template.

If you want to control the layout too, then create a template file named single-wpdmpro.php and place it in your theme directory. This is the WP Core level template that will be used to show WPDM packages. You can copy the single.php and remove the parts ( comment reply, sidebar, etc ) you don’t need.

2 ) I have to check your page to suggest custom CSS. Maybe the styling is coming from your theme.

Best regards.

in reply to: Download Button not work #96301

Shahriar
Moderator

Hi,

The button wasn’t working because of multiple Bootstrap instances. I have disabled WPDM bootstraps now download button is working fine.

Best regards.

in reply to: How to #96300

Shahriar
Moderator

I am checking the issue and will reply in your other ticket here https://www.wpdownloadmanager.com/support/topic/download-button-not-work/

in reply to: MODIFY BUTTON COLOR #96299

Shahriar
Moderator

Is this coming from email lock? Try changing the Success: color from Settings User Interface. Most colors are controlled from there. If that doesn’t work send me the page link so I can suggest custom CSS.

in reply to: Download Manager Publish Section #96298

Shahriar
Moderator

It is possible but requires code customization which will be gone after plugin update. If you still want to do it then the edit has to be done in downloadPeriod function in /download-manager/admin/menus/class.Packages.php file.

in reply to: Download Expired Button #96297

Shahriar
Moderator

When a download is expired the expired notice is shown automatically. Download Manager replaces the download button the notice text. Make sure you have [download_link] template tag in your template because this is the tag that shows the expired notice.

in reply to: Disable email templates #96296

Shahriar
Moderator

Hi,

You can customize WPDM email templates but there is no option to deactivate email templates. To modify the template copy it from /download-manager/email-templates/ directory. Then place it in your /active-theme/download-manager directory and make necessary changes. But keep the same file name.

Thanks.

in reply to: Problems when update archive page #96285

Shahriar
Moderator

We changed the category view in the latest version of Directory Add-on ( Archive Page add-on ), but we will re-add the old view again in next version as some users including you requested the old view.

You can disable the saving of zipped file by unchecking “Cache created zip file from multi-file package” option in WPDM Basic settings. Or you can just deactivate the whole package download option and only keep the single file download buttons.

in reply to: Download Buttons lead to Layout issues #96266

Shahriar
Moderator

Looks like there is a CSS conflict with button template add-on and your theme. I have applied the package shortcode there with “Call to Action 3” link template and that fixed the layout issue.

https://www.evernote.com/l/AUfbm2ZFRvhDnaBA9-wwhOAenK0AxecfVA8B/image.png

in reply to: Doubled downloads #96264

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Child Categories #96263

Shahriar
Moderator

Unlocked your key. You can use it on your new domain. Let us now whenever moving to a new domain. We will unlock the key.

in reply to: WPDM not showing in editable menu #96262

Shahriar
Moderator

Have you found the solution? Let us know if still having an issue.

in reply to: Bulk import csv mapping info #96261

Shahriar
Moderator

Please send me your CSV file to check. I will adjust the column names to make it compatible with integrated CSV import method and send you the updated file. Some of the CSV columns in your file are not necessary.

Category – post_category This works on my test. I have to check your file to find out why it doesn’t work in your case.
Remove show_quota column from your CSV. It is not necessary.
preview – Map it to featured_image
Doesn’t support file title yet. file titles are set automatically from the file name
download_count – WPDM:download_count

in reply to: Add Download link to bbpress topic #96259

Shahriar
Moderator

You can generate the download link using the “Generate Link” button located under each pacakge in all packages page. Then put this link in the bbpress topic.

https://www.evernote.com/l/AUcPjSV2cWBGzL2uFoSxtmGvRW9ctjC-BxMB/image.png

in reply to: Frontend Upload Field Publish Date #96258

Shahriar
Moderator

Not decided yet. Maybe within 1 or 2 weeks.

in reply to: Disable Templates #96257

Shahriar
Moderator
This reply has been marked as private.
in reply to: Prime Theme / WPDM Pro Integration not working #96256

Shahriar
Moderator

What kind of issues you are facing there? Please send temporary wp-admin login info in private reply. I will set it up for you.

in reply to: Download Button not work #96255

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. FYI, The “Explore Now” button is not the download button.

in reply to: Single Column with Doc Preview No longer working #96254

Shahriar
Moderator
This reply has been marked as private.
in reply to: Login Page – Not Allowing Theme Content #96247

Shahriar
Moderator

I have moved the login shortcode in a text block. Now everything is okay.

in reply to: WPDM Block Hotlink – PHP Notice #96086

Shahriar
Moderator

New update released with the fix, please update your copy.

in reply to: Files not attaching when creating or editing package #96085

Shahriar
Moderator

It is because even /wp-content/uploads/download-manager-files/ is not created, to auto-create that dir, deactivate and reactivate the plugin. Then create a new package will work properly.

Viewing 25 posts - 2,651 through 2,675 (of 12,513 total)