Shahriar

Forum Replies Created

Viewing 25 posts - 2,626 through 2,650 (of 12,513 total)

Shahriar
Moderator

The conflict is coming from the theme. Found a workaround. Just add the following code at the end of /download-manager/assets/js/front.js file. Provided user doesn’t have editor access so I couldn’t add it.

jQuery(window).on('load', function() {
jQuery('.wpdm-cat-tree .btn-primary').on('click', function(){ var cid = jQuery(this).attr('href'); jQuery('.wpdm-dropdown-menu').addClass('collapse'); jQuery(cid).removeClass('collapse'); });
});
in reply to: password generator not working #96404

Shahriar
Moderator

I have disabled the single file download. So, there will be only one download button now. You can change the page template from pacakge settings to change the pacakge details page layout.

Password is working on both cases. If you are adding multiple passwords using generator then passwords are shown like this [26][27] It is showing 2 separate passwords 26 and 27 You can use any of these to unlock the download.

in reply to: Can't "save settings" (keeps spinning) #96399

Shahriar
Moderator

Please send temporary wp-admin login info in private reply if still having the issue.

in reply to: the theme does not work #96398

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Download Button not work #96397

Shahriar
Moderator

1 ) Please check this link https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

2 ) Swift doesn’t support the additional previews yet. Will add this in next version. But can use the WPDM Page Template add-on which will allow you to use any Page Template from Downloads Templates page.

in reply to: Disable Templates #96396

Shahriar
Moderator

Please try adding the following code in /download-manager/admin/menus/class.Templates.php file,

if( ! is_array($tpldata ) ) $tpldata = array();

https://www.evernote.com/l/AUeERbzpxk1DUI4rejBL151Hrlop7LknGgkB/image.png

in reply to: Add Download link to bbpress topic #96395

Shahriar
Moderator

bbPress is overriding the template style. Add the following code in Customzie Additional CSS option. That should fix the style.

.wpdm-download-link.btn.btn-danger {
    background: #f00 !important;
    padding: 8px 10px !important;
}
.w3eden .list-group-item a {
    border-bottom: none !important;
}
in reply to: Issues Disabling Templates #96394

Shahriar
Moderator

Working now. Added the code pointed in the screenshot.

https://www.evernote.com/l/AUeERbzpxk1DUI4rejBL151Hrlop7LknGgkB/image.png

in reply to: Great Product – Several minor items #96393

Shahriar
Moderator

1 & 2 ) This is not possible yet. But noted for implementation. We can show a remove button when the user presses the plus button to add the file.

3 ) Breadcrumb is controlled by your theme or another plugin as you have mentioned. WPDM doesn’t interfere with that. But I will try my best to help you if you show me how breadcrumb not working.

4 ) Each download button is in the same row where the file name is shown before the button. But if you want the file name inside button it could be done. Just have to make minor code changes. Although that seems unnecessary.

5 ) Showing individual files in stats is not possible without customization. We can build a custom solution that will show individual files. We provide custom upgrade service ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ) in a case like this.

Sorry for the delayed reply.

Best regards.


Shahriar
Moderator
This reply has been marked as private.
in reply to: Cannot Save License Key #96367

Shahriar
Moderator

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

in reply to: Download Button not work #96366

Shahriar
Moderator

In PayPal setting fill up every option including sandbox id and secrets. Then try to use PayPal again.

You can add the following CSS in Customize Additional CSS to change nav color,

.default-menu.navbar.navbar-bg, .default-menu.navbar{
background-color: #fff;
}
in reply to: Add Download link to bbpress topic #96365

Shahriar
Moderator

You can try using a custom link template with minimal style. You can send me the page link so I can suggest CSS to fix the styling issue.

in reply to: Disable Templates #96364

Shahriar
Moderator

Can’t access the admin area. Getting this “Sorry, you are not allowed to access this page.”

in reply to: Download Button in Woocommerce Page not working #96363

Shahriar
Moderator

One of your plugins is creating the JS error which is blocking the download operation. We can bypass it using a custom link template. Please install the Pro version of Download Manager and then you can create custom link template from Downloads Templates page. Or just let me know after installing Pro. I will create the template for you.

in reply to: WPDM shortcodes not working in post excerpt #96358

Shahriar
Moderator

I have added package shortcode in the excerpt. The post page loads just fine. There is no page freezing. By the way, why are you adding the shortcode in the excerpt instead of post content?

in reply to: Export history #96356

Shahriar
Moderator
This reply has been marked as private.
in reply to: Problem with license after moving to another domain. #96355

Shahriar
Moderator

Hi, Unlocked your key from the old domain. You can use it on your new domain now. -Best regards.

in reply to: Amazon S3 issue #96353

Shahriar
Moderator
This reply has been marked as private.
in reply to: cURL error 7: couldn't connect to host #96313

Shahriar
Moderator

Hi,

The add-ons page just lists the Download Manager add-ons https://www.wpdownloadmanager.com/downloads/add-ons/ It doesn’t have any other purpose.

Your server is blocking the connection to https://www.wpdownloadmanager.com/ server. That’s why it can’t load the add-ons list. But you can check the list from here too https://www.wpdownloadmanager.com/downloads/add-ons/ or just ask your server support to allow the connection although that’s not necessary.

Thanks.

in reply to: Add Download link to bbpress topic #96312

Shahriar
Moderator

Looks like, There is a better way to use the shortcodes in bbpress. This approach allows you to use the link templates too. Just add the following code in your active theme’s functions.php file.

add_filter('bbp_get_reply_content', 'do_shortcode');

in reply to: Form lock loading forever implementation issues #96311

Shahriar
Moderator

These plugins are breaking the JS and generating these errors. So, the solution has to come from that direction. WPDM can’t do much in this situation. You can raise the issue on their support system and let us know what their thoughts are.

in reply to: Error message after moved website #96310

Shahriar
Moderator

Hi Adam,

Please send login info in private reply if still having this issue. Your suggestion is noted for implementation.

Thanks.

in reply to: WPDM shortcodes not working in post excerpt #96308

Shahriar
Moderator

Hi,

Please send temporary wp-admin login info in private reply to check the issue. Send me the link too, where you are showing the post excerpt with WPDM shortcode.

Thanks.

Viewing 25 posts - 2,626 through 2,650 (of 12,513 total)