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Thank you for your kind help Nayeem!
Can I be connected with Tahasin? I don’t feel like we are making progress and I don’t feel like this problem shoud be ongoing. The new user seemed to be unable to actually create an account and so the name overwrote.
But it does, that is the problem. The username is unique and when other users sign up they are also using a unique username. It is the First and Last Name that is getting overwritten not the username or email. The user that has their first and last name overwritten is and ADMIN account that is in my control, I know that no one is changing the name. It has to be something to do with the sign up, which is happening through WPDM Meberships Pro. The first and last name is being overwritten by the new users first and last name.
Can you please send this issue to the team, it is not a good issue to have.
Yes, I understand but the email is not the problem and the email doesn’t get changed. What will changing the email do?
What do you want me to do?
Yes, I just missed something. thank you
Thanks! You guys have been very helpful always.
That does not happen. Instead, when you click the button, it goes to the redirect-after-sign-up page with no warning. https://www.livingroomconversations.org/register
OK so how can I alert the people trying to sign up that is is a duplicate email and that they should log in instead?
Currently, there is NO default registrationon our website, ONLY membership sign-ups. It doens’t seem to change with every new user, either. I’m unsure how to test it.
Yes. I understand. The problem is that that particular admins first and last name are being repeatedly overwritten by the names of new users. This is an admin account and it is NOT being changed by the owner of the account.
Yes I understand. As I said in my original post I said “One of my admin’s names keeps getting overwritten by new user’s names”. I was referring to the First and Last name getting overwritten. Usernames have been fine.
I have updated it
When people fill out the custom fields on registration, where do those responses get stored? How can I find and analyze the data from the custom fields? On the backend it looks like the people that have responded don’t get their responses stored https://prnt.sc/SbgxQTgmXz-9
Where do the quick form responses go when someone signs up? I did a test. If I go to the test user I can see the options to select those form options but I’d like to see a spreadsheet or something of all user responses.
Upon further inspection, it appears it just took a while to load
Thank you. I have checked that but I don’t see how it adds the questions to the Memberships Pro registration
Thanks, good to know!