Borhan Chowdhury

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 77 total)
in reply to: 403 error when downloading document #131061

Borhan Chowdhury
Moderator

Hi Sarah Janye Duryea,
The problem was due to you had hardcoded the download link in the email template.
I’ve fixed the download link tag in the email template to <a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a>
[#download_url#] this tag in the href is important. It will replace by the downloaded package accordingly.
It’s working fine now. Please check that out.
thanks

in reply to: 403 error when downloading document #131054

Borhan Chowdhury
Moderator

Hi, I am getting an ERROR: The username or password you entered is incorrect.
Can you please check the email/password again?
thanks.

in reply to: 403 error when downloading document #131052

Borhan Chowdhury
Moderator

hi, please provide me the username (which is a single word), NOT first name last name

in reply to: Links template not working #131049

Borhan Chowdhury
Moderator

Hi Luca Lucenti,
Thank you for your video presentation of the problem, you did really good with that.
So I think you want your favourite call to action link template to be shown inside a post, right? You can easily do that by using the shortcode inside your post [wpdm_package id="YOUR PACKAGE ID NUMBER HERE" template="link-template-calltoaction1"]
Please let me know if this solves your problem.
Thanks

in reply to: 403 error when downloading document #131048

Borhan Chowdhury
Moderator

Hi again,
Please go to your dashboard, create a new admin user, and give me the username password in a private reply.
thanks.

in reply to: Known Plugin Conflicts #131047

Borhan Chowdhury
Moderator

Hi BGM,
There are no definite conflicts between WPDM and the plugins you’ve mentioned. Please let us know if you face any problem.
Thanks.

in reply to: 403 error when downloading document #131045

Borhan Chowdhury
Moderator

HI Sarah-Jayne Duryea,
it seems like an Access Allowing issue. Please provide me with the package link where it happening, and also a temporary admin pass to check the issue.
Thanks


Borhan Chowdhury
Moderator

or you can just modify the css rule

.w3eden .wpdm-cat-tree .wpdm-cat-item a{
   color: black;
}

Borhan Chowdhury
Moderator

hi, Can you please give a temporary admin pass in a private reply so I can see the theme you are using.


Borhan Chowdhury
Moderator

Hi sdkang,
Thank you for your query.
Can you please send me the link?
thanks.


Borhan Chowdhury
Moderator

Hi again,
File NOT FOUND problem: Actually it is a minor bug in the recent update of WPDM 5.0.95. We are solving the issue. Soon you will get an update 5.1.0.
Thanks.

in reply to: Gateways payments #130891

Borhan Chowdhury
Moderator

Hi marcus shita,
Thank you for your query.
First You need the free plugin Premium Packages to manage your digital store.
You can unzip the All-Payment-Gateways.zip and import the gateways you need by importing them through your dashboard Plugins > add new > upload.

Resources :
WPDM Premium packages: https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/
DOC Using Premium Packages: https://www.wpdownloadmanager.com/doc/using-premium-package/


Borhan Chowdhury
Moderator

Hi midihead,
thank you for your query.
Please add the property toolbar="0" in the wpdm_packages shortcode to hide the toolbar (search and sort options).
We are looking into your broken link in the problem, we will get to you as soon as we find a workaround.
Thanks

in reply to: Allow Access keeps reverting to “All Visitors” #130888

Borhan Chowdhury
Moderator

Hi Luther Davies,
Thank you for your query. I tried to simulate your problem in my settings but it works fine. Which version of WPDM are you using? and can you please share a temporary admin user/pass in a private reply so that I can check it.
thanks

in reply to: Email admin when someone downloads file #130801

Borhan Chowdhury
Moderator

Hi Nick Pitcher,
You can use the Download Notification addon for this purpose.
It can email you with the following info when a user downloads a package:


(custom description)
Downloader's IP: 
Package: (name)
Downloader's Email: 
downloader's name

Please check it out.

Download Notifications

thanks.

in reply to: Redirect after registration #130663

Borhan Chowdhury
Moderator

Hi simon,
can you please give me a test admin credential so that I can look into the problem from your site?

in reply to: Redirect after registration #130659

Borhan Chowdhury
Moderator

Hi Simon Harvey,
please check if you put the verifyemail property to true and you are using download manager 5.0.95.
[wpdm_reg_form captcha=false verifyemail=true autologin=false]
If these are correct then the problem might be in caching the login page. are you using any caching plugin?

in reply to: Recent WPDM Update Broke Shortcode – 5.0.95 #130635

Borhan Chowdhury
Moderator

Hi Ken Pendlebury,
there was a spelling mistake. use items_per_page instead of item_per_page. I’ve edited your page.
thanks

in reply to: Recent WPDM Update Broke Shortcode – 5.0.95 #130633

Borhan Chowdhury
Moderator

Hi Ken Pendlebury,
thanks for your query. I’ve simulated the wpdm_category shortcode. but did not find any issue. can you please give me access to your dashboard in the private replay.

in reply to: Use pdf_thumb shortcode only when file type is PDF #130630

Borhan Chowdhury
Moderator

Hi Jipsa,
Thank you for your query. please use this code in your link-template-extended.php file.
And please note that pdf thumbnail requires imagick plugin.
Thanks
`
$thumbnail = get_the_post_thumbnail($ID);
$files = WPDM()->package::getFiles($ID);

if (is_array($files)) {
$fileNames = array_values($files);
// we are interested in the first file name only (if there are many)
$extension = pathinfo($fileNames[0], PATHINFO_EXTENSION);
}

if (!empty($thumbnail)) {
echo do_shortcode(“[thumb]”);
} else if ($extension == “pdf”) {
echo do_shortcode(“[pdf_thumb_175x250]”);
} else {
echo do_shortcode(“[icon]”);
}
`

in reply to: Constant Contact Add On – 500 Error #130209

Borhan Chowdhury
Moderator

Hi, haven’t you updated the plugin to v1.2.1 on https://sweetenersystems.gff.realnets.dev/wp-admin website?

in reply to: Constant Contact Add On – 500 Error #130159

Borhan Chowdhury
Moderator

Hi Peter Havens,
We’ve looked into your problem. Our finding is the errors propagated because your Constant Contact email/password is invalid. We’ve now released an update of the plugin. Now, the user can see the proper feedback messages in the Settings > Constant Contact page if they are connected or not connected to the constant contact service.
Please update your plugin now and if you face any problem, let us know.
Thanks

in reply to: Selectively Using the PDF Stamper Plugin #130140

Borhan Chowdhury
Moderator

Hi web guy,
thank you for your query. We’ve added an option in the settings page Watermark Pages > All except the first page. please check it out.
thanks.

in reply to: Selectively Using the PDF Stamper Plugin #130120

Borhan Chowdhury
Moderator

Hi web guy,
I’ve looked into it. I think there is a problem with your sample pdf file. I uploaded another pdf and it worked fine.
please let me know if you face the same problem with your real pdfs.
thanks

in reply to: Selectively Using the PDF Stamper Plugin #130069

Borhan Chowdhury
Moderator

Hi Web Guy,
We are sorry for the inconvenience caused to you. We’ve come up with a patch for your problem. This patch will be added in the future updates.
for the time being please follow the steps

# https://drive.google.com/file/d/1rjxFFKkV5mZLU6GXeQrYDzq1M7mtgbyk/view?usp=sharing
# please download and replace the file in the wp-content\plugins\wpdm-pdf-stamper\wpdm-pdf-stampers.php
# Select the Should Stamp By default to NO in Downloads> settings > PDF Stamper
# Now you can choose whether to stamp or not a pdf in the package settings > PDF Stamper tab separately

Thanks.

Viewing 25 posts - 51 through 75 (of 77 total)