Forum Replies Created
Hi Sarah Janye Duryea,
The problem was due to you had hardcoded the download link in the email template.
I’ve fixed the download link tag in the email template to <a class="button" style="display: block; text-align: center;" href="[#download_url#]">Download</a>
[#download_url#] this tag in the href is important. It will replace by the downloaded package accordingly.
It’s working fine now. Please check that out.
thanks
Hi, I am getting an ERROR: The username or password you entered is incorrect.
Can you please check the email/password again?
thanks.
hi, please provide me the username (which is a single word), NOT first name last name
Hi Luca Lucenti,
Thank you for your video presentation of the problem, you did really good with that.
So I think you want your favourite call to action link template to be shown inside a post, right? You can easily do that by using the shortcode inside your post [wpdm_package id="YOUR PACKAGE ID NUMBER HERE" template="link-template-calltoaction1"]
Please let me know if this solves your problem.
Thanks
Hi again,
Please go to your dashboard, create a new admin user, and give me the username password in a private reply.
thanks.
Hi BGM,
There are no definite conflicts between WPDM and the plugins you’ve mentioned. Please let us know if you face any problem.
Thanks.
HI Sarah-Jayne Duryea,
it seems like an Access Allowing issue. Please provide me with the package link where it happening, and also a temporary admin pass to check the issue.
Thanks
or you can just modify the css rule
.w3eden .wpdm-cat-tree .wpdm-cat-item a{
color: black;
}hi, Can you please give a temporary admin pass in a private reply so I can see the theme you are using.
Hi again,
File NOT FOUND problem: Actually it is a minor bug in the recent update of WPDM 5.0.95. We are solving the issue. Soon you will get an update 5.1.0.
Thanks.
Hi marcus shita,
Thank you for your query.
First You need the free plugin Premium Packages to manage your digital store.
You can unzip the All-Payment-Gateways.zip and import the gateways you need by importing them through your dashboard Plugins > add new > upload.
Resources :
WPDM Premium packages: https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/
DOC Using Premium Packages: https://www.wpdownloadmanager.com/doc/using-premium-package/
Hi midihead,
thank you for your query.
Please add the property toolbar="0" in the wpdm_packages shortcode to hide the toolbar (search and sort options).
We are looking into your broken link in the problem, we will get to you as soon as we find a workaround.
Thanks
Hi Luther Davies,
Thank you for your query. I tried to simulate your problem in my settings but it works fine. Which version of WPDM are you using? and can you please share a temporary admin user/pass in a private reply so that I can check it.
thanks
Hi Nick Pitcher,
You can use the Download Notification addon for this purpose.
It can email you with the following info when a user downloads a package:
(custom description)
Downloader's IP:
Package: (name)
Downloader's Email:
downloader's name
Please check it out.
thanks.
Hi Simon Harvey,
please check if you put the verifyemail property to true and you are using download manager 5.0.95.
[wpdm_reg_form captcha=false verifyemail=true autologin=false]
If these are correct then the problem might be in caching the login page. are you using any caching plugin?
Hi Ken Pendlebury,
there was a spelling mistake. use items_per_page instead of item_per_page. I’ve edited your page.
thanks
Hi Ken Pendlebury,
thanks for your query. I’ve simulated the wpdm_category shortcode. but did not find any issue. can you please give me access to your dashboard in the private replay.
Hi Jipsa,
Thank you for your query. please use this code in your link-template-extended.php file.
And please note that pdf thumbnail requires imagick plugin.
Thanks
`
$thumbnail = get_the_post_thumbnail($ID);
$files = WPDM()->package::getFiles($ID);
if (is_array($files)) {
$fileNames = array_values($files);
// we are interested in the first file name only (if there are many)
$extension = pathinfo($fileNames[0], PATHINFO_EXTENSION);
}
if (!empty($thumbnail)) {
echo do_shortcode(“[thumb]”);
} else if ($extension == “pdf”) {
echo do_shortcode(“[pdf_thumb_175x250]”);
} else {
echo do_shortcode(“[icon]”);
}
`
Hi, haven’t you updated the plugin to v1.2.1 on https://sweetenersystems.gff.realnets.dev/wp-admin website?
Hi Peter Havens,
We’ve looked into your problem. Our finding is the errors propagated because your Constant Contact email/password is invalid. We’ve now released an update of the plugin. Now, the user can see the proper feedback messages in the Settings > Constant Contact page if they are connected or not connected to the constant contact service.
Please update your plugin now and if you face any problem, let us know.
Thanks
Hi web guy,
thank you for your query. We’ve added an option in the settings page Watermark Pages > All except the first page. please check it out.
thanks.
Hi web guy,
I’ve looked into it. I think there is a problem with your sample pdf file. I uploaded another pdf and it worked fine.
please let me know if you face the same problem with your real pdfs.
thanks
Hi Web Guy,
We are sorry for the inconvenience caused to you. We’ve come up with a patch for your problem. This patch will be added in the future updates.
for the time being please follow the steps
# https://drive.google.com/file/d/1rjxFFKkV5mZLU6GXeQrYDzq1M7mtgbyk/view?usp=sharing
# please download and replace the file in the wp-content\plugins\wpdm-pdf-stamper\wpdm-pdf-stampers.php
# Select the Should Stamp By default to NO in Downloads> settings > PDF Stamper
# Now you can choose whether to stamp or not a pdf in the package settings > PDF Stamper tab separately
Thanks.