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abceurope

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Jun 3, 2024 at 7:10 am in reply to: How to translate download_link in link template? #196043

abceurope
Participant

Hello Nayeem,

Unfortunately, that solution is not compatible with the lock options (we ask for check terms and conditions in the popup after clicking on “download”). The popup is not opening anymore.

Could you please provide another solution to not translate the text of the [download_link] and which works with the lock options?

Christian

May 31, 2024 at 6:50 am in reply to: How to translate download_link in link template? #195988

abceurope
Participant

Thank you, that works!

May 30, 2024 at 1:46 pm in reply to: How to translate download_link in link template? #195977

abceurope
Participant

Hello Nayeem,

ok but how can I translate this template tag?

Short description of the problem: https://www.loom.com/share/214e9616207d4a0ab468cc19e896ac0f?sid=3d8ed9d0-ec9c-47b6-ac59-487ff9cbb004

Hope you can help!

Mar 27, 2024 at 10:18 am in reply to: Agree in Terms not working in file cart #194335

abceurope
Participant

Thank you but I think you meant min-height, not max-height 😉 With that it worked.

Thank you for your help! We can close this thread now.

Mar 27, 2024 at 8:47 am in reply to: Agree in Terms not working in file cart #194326

abceurope
Participant

Yes, the popup should have a height of 600px instead of this 350px approx.

That’s good news, would be the best option for the whole thing!

Mar 26, 2024 at 4:33 pm in reply to: Agree in Terms not working in file cart #194295

abceurope
Participant

Thank you, that was a helpful answer!

The width is fine but not the height. Any idea why?

Do I maybe have to add a height parameter in the div as it is for width? -> https://imgur.com/a/S28ZrFz

Mar 26, 2024 at 1:02 pm in reply to: Agree in Terms not working in file cart #194287

abceurope
Participant

Unfortunately, that doesn’t work (tried this code already before I texted you).

https://imgur.com/a/WiHORMy

Mar 26, 2024 at 10:33 am in reply to: Agree in Terms not working in file cart #194276

abceurope
Participant
This reply has been marked as private.
Mar 26, 2024 at 9:51 am in reply to: Agree in Terms not working in file cart #194268

abceurope
Participant

Alright. So we reorganize our download structure. I don’t see any other chance.

Other question: How can I increase the width and height of the modal/popup for the terms? I only find a hard coded height in the style part of the modal code. How can I change this to custom width and height?!

By default it looks like this: https://imgur.com/a/hPrnm2e

I should look like this (red frame):https://imgur.com/a/ojcCtvq

Please provide the css / html that the width is 980px and height 600px.

Mar 26, 2024 at 6:08 am in reply to: Agree in Terms not working in file cart #194263

abceurope
Participant

Ok, then we have to change our file structure. I will check the documentation for that. You didn’t answer me that question (asked in the previous messages 2-3 times).

You can close this thread then…

Mar 25, 2024 at 4:23 pm in reply to: Agree in Terms not working in file cart #194253

abceurope
Participant

Lock Option for single download would be the best of course! If you could talk to your developer, would be great. But I would need to know if and when this can be implemented.

Mar 25, 2024 at 3:03 pm in reply to: Agree in Terms not working in file cart #194246

abceurope
Participant

Ok, why is this function only available for main buttons? I don’t see any sense in this.

What is the shortcode for the main download button? Or how can I show them as you do in your example https://wpdmpro.w3eden.com/download/agree-and-terms?

Mar 25, 2024 at 2:18 pm in reply to: Agree in Terms not working in file cart #194245

abceurope
Participant

And there is no option for single downloads? How does this make sense?

Mar 25, 2024 at 11:01 am in reply to: Agree in Terms not working in file cart #194234

abceurope
Participant
This reply has been marked as private.
Mar 25, 2024 at 9:56 am in reply to: Agree in Terms not working in file cart #194230

abceurope
Participant

I just activated the file cart add-on again. You can deactivate it for your testing.

Mar 25, 2024 at 9:54 am in reply to: Agree in Terms not working in file cart #194229

abceurope
Participant
This reply has been marked as private.
Mar 25, 2024 at 9:17 am in reply to: Agree in Terms not working in file cart #194224

abceurope
Participant

… and we also need to deactivate the File Cart add-on, right?

We have activated this checkbox first of all: https://imgur.com/a/uxC9erU. As we now know, the popup does not appear because of the File Cart add-on.

However, if I deactivate the add-on, the download buttons for the files are missing: https://imgur.com/a/dfijxMu

Single Download is activated: https://imgur.com/a/SvvSHsC

What adjustments do I need to make for the single download to work? Is it due to the missing link template (https://imgur.com/a/5NW82d9)?

Mar 25, 2024 at 7:19 am in reply to: Agree in Terms not working in file cart #194221

abceurope
Participant

Yes, that’s exactly what we are looking for 🙂

Mar 23, 2024 at 9:20 am in reply to: Agree in Terms not working in file cart #194197

abceurope
Participant

There is no main download button: See screenshot here https://imgur.com/a/hBeb5od

But actually not difficult and complicate what we ant:
1. User clicks on download button
2. Popup to agree the terms shows up (same/similar as at the documentation for premium package
3. Download of the file.

Mar 23, 2024 at 8:52 am in reply to: Agree in Terms not working in file cart #194195

abceurope
Participant

Ok, so what is your recommendation that we reach our result (user have to agree terms before download of FREE files)?

I understand that we cannot use file cart in this case. That would be ok then. But deactivating of the file cart doesn’t solve our issue with the free files.

Mar 22, 2024 at 12:36 pm in reply to: Agree in Terms not working in file cart #194178

abceurope
Participant
This reply has been marked as private.
Mar 22, 2024 at 10:53 am in reply to: Agree in Terms not working in file cart #194166

abceurope
Participant

I recorded you a video: https://www.loom.com/share/315a548e1a6644149dbade9cd3fe1d6b?sid=9eb286ff-363f-4985-9ef2-295a0a788cc7

As you can see there, the premium package and file cart add on is installed but the popup is not showing up. I guess because we still don’t see the checkout settings in privacy tab as described in the documentation as step 3.

Mar 22, 2024 at 10:16 am in reply to: Agree in Terms not working in file cart #194161

abceurope
Participant

That’s exactly what we did. As I said, we did everything as in the documentation described BUT THE CHECKOUT SETTINGS ARE MISSING IN THE PRIVACY TAB!

I really don’t understand, why you are not understanding the real problem. Is it the language? Please use a proper translator then. I described it multiple times with screenshots what we need and what the problem is.

Please deliver a solution now!

Mar 21, 2024 at 1:35 pm in reply to: Agree in Terms not working in file cart #194117

abceurope
Participant

Why do you even think we want to sell anything?! I did not mention this in one word. In opposite, I made clear that the downloads are for free! -> “The downloads are for free, user just have to agree on terms before they can download files in the file cart.”

On our website (only available for registered/logged in users) user can download files FOR FREE. At the moment without any terms to agree before the download. This is the only thing we want to change now! User must have to agree on terms before they can download anything. That can be solved by your “Lock options”, described in this documentation.

We added the lock setting as described in our download files but the checkout settings is missing in the privacy tab! So the popup is not showing up when user download files. The only difference to the documentation is that we have the Add-on WPDM – File Cart.

I hope you get finally, what we need. The problem is very clear described inclusive screenshots.

Mar 21, 2024 at 10:05 am in reply to: Agree in Terms not working in file cart #194089

abceurope
Participant

Hello,

I don’t understand.

What do you mean with premium downloads and „premium packages“?

As mentioned we are using the add on WPDM – File Cart.

The downloads are for free, user just have to agree on terms before they can download files in the file cart.

Hope it is clear now!

Viewing 25 posts - 1 through 25 (of 25 total)