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Tree View Problem

Viewing 6 posts - 1 through 6 (of 6 total)
Jun 30, 2021 at 1:41 pm #155937

William Camargo
Participant

Hi Support,

I am trying to use tree view functionality in my project, but i am having a tool confusion. In this case I already installed this extension WPDM Extended Short-codes and tried inserting a shortcode [wpdm_tree] in elementor, where the interface worked, but not exactly what I needed.

When I tried to find the file that I recorded into the folder, the result that i had was another folder with the same name, and if I click again I had more folder with the same name again.

I have tried to find some solution on the website:
https://demo.wpdownloadmanager.com/wpdmpro/tree-view/
but i did not find anything.

Images about what I am trying to show.

https://drive.google.com/file/d/1IhU5RqWI2cs4wyWLgvWAvflxxgScP2tR/view?usp=sharing
https://drive.google.com/file/d/1EkhBzwGHUZErFn7XTSGDlYRnPv2vIm9S/view?usp=sharing

Could you guys help me with this?

Jun 30, 2021 at 2:20 pm #155939

Tanvir
Moderator

Hello @williamcanon,

Sorry to hear about the issue.

Problems like this should not occur. You will see category as folder and subcategory as sub-folder. Maybe I should check the backend for any issues.

If possible, Could you please send me admin access of your website to check the issue and solve it quickly in a private reply?

Thanks

Jun 30, 2021 at 2:35 pm #155940

William Camargo
Participant
This reply has been marked as private.
Jun 30, 2021 at 8:35 pm #155954

Shahjada
Keymaster

The issue is happening as your home page http://websupport.cdbsolutions.com.br/ is redirecting to login url http://websupport.cdbsolutions.com.br/login/ even when user is already logged in.

Jul 1, 2021 at 12:19 pm #155983

William Camargo
Participant

I did not know that this could happen.

It worked after I did this fix that you guys recommended!

Thank you so much!

Jul 1, 2021 at 12:53 pm #155988

Tanvir
Moderator

Hi @williamcanon,

You are welcome.

We worked hard to find the issue.
However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️

Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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