Some problems I found out with the plugin and questions before purchase

Viewing 2 posts - 1 through 2 (of 2 total)
#85849

Hi there,

I have installed free version of your plugin Download Manager in order to test everything before purchusing.

While testing your free version I have found several major (for me at last) problems which is happening with my website, so I need to know will it work OK if I buy Pro version:

The problems I am expiriencing are:

1. In the back-end of my site when I am uploading a file to the website, I have discovered a lot of stalled processes on my server while the file is uploding, so I asume, once the website has several users/admins who is working in the same time and uploading the documents to the website using your plugin, there will be much more stalled processes – so at the end the website will show “500 server error” – as it will use all the processes reserverd from the server for my website… This is my very big concern!
– please note that I have checked this by removing your plugin – check the running processes – and then install back again your plugin – and check again processes on the server

2. website became much slower after installed your plugin – I can not tell this for sure, but
I have found out that a lot of plugin files are included on the page even I do not use your plugin/widget on that page
i.e.: https://novi.kragujevac.rs/25/07/2018/nova-prijateljstva-po-povratku-iz-rumunije/

Please note that no one is visiting this website, and I am the only user/admin of the website, but once finished and putted online it will have some 1500+ session per day.
At the present I am using shared hosting plan, and the website is only for testing purposes:
https://novi.kragujevac.rs
I am using Avada theme with WPML support.
PHP version is 7.2
Max amount of memory by the server is 192M

I am looking forward for you clear answers as I am finding out your plugin potentialy very usefull for my future projects.

Please tell me if you need some more informations from me.

Best regards,
Branislav

#85945

Must ask – will I get some answers or to try to find solution by myself?

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Some problems I found out with the plugin and questions before purchase’ is closed to new replies.