Preview image

This topic contains 4 replies, has 3 voices, and was last updated by  Rick Star 2 months, 1 week ago.

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  • #80192
    OXO
    Member

    Hi,

    I’m evaluating the free version.

    Is it possible to have a preview jpg image of the download? How to do this?

    For example what I want to do is provide a 7z file to be downloaded and an associated jpg file to preview.

    • This topic was modified 2 months, 2 weeks ago by  OXO.
    #80257
    OXO
    Member

    24 hours and my simple question about your product is not answered.

    Is this the quality of the support I should expect?

    If anyone can recommend any other WP download plugin, please do.

    #80370
    Fahim
    Moderator

    Hi,

    Sorry for the late response.
    From Downloads> Add new> Set featured image you can add a preview image of your download file.

    Thank you.

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    #80661
    Rick Star
    Member

    Related to this, why does the plugin automatically render a preview for video files, but does not automatically render a preview image for each image? It makes sense to need the feature image for file-types that may not be readable by WordPress core, but as JPG/PNG and such are, why is this not done automatically (or is there a setting that does?)

    Do any of the paid versions feature this automatic thumbnail generation?

    #80766
    Rick Star
    Member

    No updates from Support? Does this work better if I just start a new thread with the same question?

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