Error 500 when using the addin

Viewing 7 posts - 1 through 7 (of 7 total)
#31356

fredlo2010
Member

Hello,

I keep getting and error 500 when trying to access the plugin.

Following the instructions from this site http://www.makeuseof.com/tag/the-ultimate-guide-to-solving-500-internal-server-errors-and-blank-white-pages-in-wordpress/ I added the code bellow to the file /httpdocs/wp-config.php

define('WP_DEBUG', true);  
define('WP_DEBUG_LOG', true);  
define('WP_DEBUG_DISPLAY', false);  
@ini_set('display_errors',0); 

After that I do not get the error anymore and the download link is working properly.

The errors I get from the log file are:

PHP Warning: file_exists(): open_basedir restriction in effect. File(G:\PleskVhosts\mywebsite.com\httpdocs/wp-content/plugins/http://www.mywebsite.com/wp-content/plugins/download-manager/file-type-icons/xlsx_win.png) is not within the allowed path(s): (G:/PleskVhosts//mywebsite.com\;C:\Windows\Temp\) in G:\PleskVhosts\mywebsite.com\httpdocs\wp-content\plugins\download-manager\functions.php on line 1687

PHP Warning: file_exists(): open_basedir restriction in effect. File(G:\PleskVhosts\mywebsite.com\httpdocs/wp-content/plugins/http://www.mywebsite.com/wp-content/plugins/download-manager/file-type-icons/xlsx_win.png) is not within the allowed path(s): (G:/PleskVhosts//mywebsite.com\;C:\Windows\Temp\) in G:\PleskVhosts\mywebsite.com\httpdocs\wp-content\plugins\download-manager\functions.php on line 1019

Any ideas or suggestions?

Thanks

#31357

Tauhid
Member

Can you please give us temporary wp-admin access via a private reply. We need to check it in your installation.

#31360

fredlo2010
Member
This reply has been marked as private.
#31371

Tauhid
Member

Please give us your site URL.

#31376

fredlo2010
Member
This reply has been marked as private.
#31615

fredlo2010
Member

Hello,

Any update on this? Have you guys been able to find anything?

#31626

Tauhid
Member

Please check it now.

Viewing 7 posts - 1 through 7 (of 7 total)

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