Hi
I’m trying to upgrade the plugin from Download manager free (Version 3.0.97) to Download manager pro (Version 5.0.95) but keep getting a fatal error message which isn’t allowing me to activate the plugin. This is the message:
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /public_html/wp-content/plugins/download-manager-new/admin/menus/class.Packages.php on line 142
Can you please let me know what could be causing the problem?
Thanks
Hi Support we are see repeated php errors in our logs as follows which are causing the server to hang, please advise how we fix these as they look to be generated from your plugin?
[07-Jun-2020 03:21:52 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 05:21:24 UTC] PHP Warning: Error while sending QUERY packet. PID=55711 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:21:24 UTC] PHP Warning: Error while sending QUERY packet. PID=55696 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55862 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55864 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55879 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55887 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 06:11:25 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 08:15:14 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 11:09:15 UTC] PHP Warning: Error while sending QUERY packet. PID=17838 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21334 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21331 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21322 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21320 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21317 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21329 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:53 UTC] PHP Warning: include_once(/home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/download-manager.php): failed to open stream: No such file or directory in /home/customer/www/ingersoll.ca/public_html/wp-settings.php on line 371
[07-Jun-2020 12:17:53 UTC] PHP Warning: include_once(): Failed opening ‘/home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/download-manager.php’ for inclusion (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/ingersoll.ca/public_html/wp-settings.php on line 371
[07-Jun-2020 12:17:53 UTC] PHP Warning: strpos(): Empty needle in /home/customer/www/ingersoll.ca/public_html/wp-includes/plugin.php on line 687
[07-Jun-2020 12:17:57 UTC] PHP Warning: strpos(): Empty needle in /home/customer/www/ingersoll.ca/public_html/wp-includes/plugin.php on line 687
[07-Jun-2020 12:22:55 UTC] PHP Fatal error: Uncaught Error: Class ‘MEC_MEC_widget’ not found in /home/customer/www/ingersoll.ca/public_html/wp-includes/class-wp-widget-factory.php:61
Stack trace:
Hi
Trying to set up stripe gateway we are getting the following error:
Please see full error that i am receiving when trying to subscribe using the stripe payment method. We are also on the latest version of the extension/plugins too.
Fatal error: Uncaught Stripe\Error\InvalidRequest: This value must match the regex pattern. (/\A[a-zA-Z0-9_\-]+\z/ does not match for the value __wppm_mpc member_1591016385). in /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php:210 from API request ‘req_1QooF55pxgCKlz’ Stack trace: #0 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(173): Stripe\ApiRequestor::_specificAPIError(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseInsensitiveArray), Array, Array) #1 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(473): Stripe\ApiRequestor->handleErrorResponse(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseInsensitiveArray), Array) #2 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(126): Stripe\ApiRequestor->_interpretResponse(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseIn in /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php on line 210
I’m needing assistance ASAP.
I’m getting this error while trying to activate the Download Manager Pro plugin! https://prnt.sc/souvm2
It says Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /chroot/home/a6751794/marketing.sswhitedental.com/html/wp-content/plugins/download-manager/admin/menus/class.Packages.php on line 142
Help! Purchased Pro version but cannot activate. Uploaded successfully. When I try to activate I get this error…
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /home4/seasidm0/public_html/wp-content/plugins/download-manager/admin/menus/class.Packages.php on line 142
Users were having problems adding downloads, were getting an error. Couldn’t find a solution so purchased upgrade to hopefully fix the error.
Instead it has made things worse. When a user goes to upload they enter the title, but there’s no submit button after they enter the title. You have to hit the return key to bring the next part up.
Once that’s been brought up, it switches into what looks like mobile view (the whole area is squeezed into the middle of the screen) it then reports a fatal error if you add a file.
Please can you fix this as soon as possible, I’m expecting a lot of new downloads via my users.
I will provide logins if needed in private.
Hello,
When I activate Yoast Version 14.0.4 I get the below error in my php error logs. Do you know why?
PHP Fatal error: Uncaught Error: Call to a member function image_output() on null in /home/xxxxxx/public_html/wp-content/themes/prime/taxonomy-wpdmcategory.php:55
Stack trace:
#0 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(287): my_own_og_function()
#1 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
#2 /home/xxxxxx/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#3 /home/xxxxxx/public_html/wp-includes/plugin.php(660): do_action_ref_array(‘wpseo_opengraph’, Array)
#4 /home/xxxxxx/public_html/wp-content/plugins/wordpress-seo/src/integrations/front-end/backwards-compatiblity.php(60): do_action_deprecated(‘wpseo_opengraph’, Array, ‘14.0’, ‘wpseo_frontend_…’)
#5 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(287): Yoast\WP\SEO\Integrations\Front_End\Backwards_Compatibility->call_wpseo_opengraph(”)
#6 /home/xxxxxx/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filter in /home/xxxxxx/public_html/wp-content/themes/prime/taxonomy-wpdmcategory.php on line 55
Fatal error: Cannot redeclare wpdm_dd_check_user_download() (previously declared in /home/lctadmin/public_html/wp-content/plugins/wpdm-daily-download.php_/wpdm-daily-download.php:14) in /home/lctadmin/public_html/wp-content/plugins/wpdm-daily-download/wpdm-daily-download.php on line 70
Hi,
During the activation process of the PRO licensed plugin, I got this fatal error:
Fatal error: Uncaught Error: Call to undefined function WPDM\wpdm_get_client_ip() in /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php:22 Stack trace: #0 /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php(82): WPDM\Session->__construct() #1 /var/www/html/wp-content/plugins/download-manager/download-manager.php(573): require_once(‘/var/www/html/w…’) #2 [internal function]: WPDM\WordPressDownloadManager->autoLoad(‘Session’) #3 /var/www/html/wp-content/plugins/download-manager/libs/socialconnect/googleconnect.php(9): spl_autoload_call(‘WPDM\\Session’) #4 /var/www/html/wp-content/plugins/download-manager/libs/socialconnect/googleconnect.php(405): WPDM\GoogleConnect->__construct() #5 /var/www/html/wp-content/plugins/download-manager/libs/class.SocialConnect.php(12): require_once(‘/var/www/html/w…’) #6 /var/www/html/wp-content/plugins/download-manager/libs/class.SocialConnect.php(38): WPDM\SocialConnect->__construct() #7 /var/www/html/wp-content/plugins/download-manager/download- in /var/www/html/wp-content/plugins/download-manager/libs/class.Session.php on line 22
Thanks for your support!
Issue #1. A couple of weeks ago after updating to the version before the latest I started to get the message below only when on the back-end by clicking on the Dashboard>Home page. Please note that this does not happen when I go from the front-end to the back end by using the WP top bar clicking on the name of the site and then Dashboard. This always lands me in the Dashboard Home page loaded correctly. Interesting part is that I’ve uninstalled everything, from plugins to themes and I still get the same message. I’ve even tried reinstalling WordPress by using the reinstall button on the update page. Still the same message appears in the same link even with everything off.
Message:
Fatal error: Uncaught Error: Class ‘WPDM\MediaAccessControl’ not found in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php:131 Stack trace: #0 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(92): WPDM\WordPressDownloadManager->__construct() #1 /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php(579): WPDM\WordPressDownloadManager::instance() #2 /home/ajtsyste/public_html/dashboard/wp-settings.php(360): include_once(‘/home/ajtsyste/…’) #3 /home/ajtsyste/public_html/dashboard/wp-config.php(89): require_once(‘/home/ajtsyste/…’) #4 /home/ajtsyste/public_html/dashboard/wp-load.php(37): require_once(‘/home/ajtsyste/…’) #5 /home/ajtsyste/public_html/dashboard/wp-admin/admin.php(34): require_once(‘/home/ajtsyste/…’) #6 /home/ajtsyste/public_html/dashboard/wp-admin/index.php(10): require_once(‘/home/ajtsyste/…’) #7 {main} thrown in /home/ajtsyste/public_html/dashboard/wp-content/plugins/download-manager/download-manager.php on line 131
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Issue #2. Now after updating to latest the list of tickets by the plugin Awesome Support stopped displaying users tickets. I know that this is the plugin that caused the issue because when I disable it then the list of tickets appear for all clients.