Hi,
I’ve configured an email when somebody fills out the form – which allows them to download the file.
Here’s an example email:
nuTemplates.com
Thanks for Subscribing to nuTemplates.com
Please click on following link to start download:
Download
Best Regards,
Support Team
———————
As you can see the Download link is broken.
I reviewed the Email Templates (under Templates) > email locks > shows:
{{download_url}}
The above parameter as the Download link.
Can you tell me how to fix the Download link in the email?
Thanks,
Ankush Gupta
Hello Robert,
Thanks for contacting us.
Attach all 3 files with the same package and add custom file title specifying the language. Then in link template, use [file_download_links]
instead of [download_link]
tag and in page template [file_list]
or [file_download_links]
Here is a demo for that:
https://try.wpdownloadmanager.com/download/same-file-with-different-languages/
Regards
Tanvir
Hi, sorry, I’m stupid.
I was using original folder structure, but custom link template file only needs to go here, not the full original structure /{active-theme}/download-manager/link-templates
My bad. Thank you!
Hi, I tried your method before I contacted you here, but for some reason this does not work for me.
Here is the “original” file path:
/public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-custom.php
If I move that file here:
/public_html/wp-content/themes/twentytwentyone-child/download-manager/src/Package/views/link-templates/link-template-custom.php
by your instructions then this should work, but it does not.
In the place where this code should be displayed on the site I only get:
link-template-custom.php, meaning that it still is looking for this file on the “original” location rather than in the “active theme” download-manager folder. Do you have any idea why this is happening?
Thank you
Hi, I think we misunderstood each other. I was thinking on download-manager link template files located here:
/wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-default.php
If I create a new .php template file as instructed in the Admin message on top, then if the plugin get’s updated it deletes those files. How can that be avoided?
Thank you
Hi,
Sorry for the confusion.
If see large download count but small view count, it may happen, if your download link is public and someone else are sharing them, in such case, you better use a lock option like reCapthca Lock or password lock.
This reply has been marked as private.
Hi,
Widget Packages elementor, how to set random images? Or do I have to use a shortcode? and what to do
https://www.iresauce.com/
————————-
screenshort:
https://nimb.ws/BXjEt9
https://nimb.ws/wLM72u
Link Templete code
<div class="__wpdm_hover_card" style="background: url('[thumb_url_600x1200]');">
<div class="__wpdm_hover_content">
<h2 class="__wpdm_hover_title">[title]</h2>
<p class="__wpdm_hover_copy"><i class="fa fa-hdd mr-2"></i> [package_size]</p>
[download_link]
</div>
</div>
Thankyou.
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hi
For now, you can remove the following CSS from /download-manager/assets/css/front.css file. You will find it at the bottom of the file.
.w3eden .link-template-default.thumbnail .wpdm-download-link.btn{
padding: 0 20px !important;
line-height: 48px !important;
font-size: 12pt;
margin: 0;
}
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Hi. I want people to be able to use the emailed link more than once. As it stands, they get one chance to click the link and download the file. Is there a way to have the link work, no matter how many times they click it?
I will send you a temp login next. Thank you!
Hello USMAN AHMAD,
Can you please let me know which anchor tag <a/>
you are talking about? you are also able to control the download link format from here mask and unmask the download Link as I image attached,

please check and let me know
Thank you again and regards
Can you please tell me in which file this anchor tag ‘<a/>’ of the download link forms??
Hello Adi Hidayat
You can change the title font size from the page template/ link templates CSS section, Downloads > Templates, and also can change through your theme style scripts. I hope you have understood.
Hello Jason Emanuelson,
Sorry for some late. It is possible if you can link in the navigation menu a link template for direct download. Otherwise, there is also a solution in my above instruction. I hope you have understood.
Thank you again and regards
I suppose I should have asked it in another way, with a use case.
Is it possible to use a download page template to auto-download the file? This is a common use case and delivery mechanism for software titles. Click on the download, a page opens, and a few seconds later, the software begins to download, but if it does not, there is a direct download link as a fallback.
If none of this is possible, how do I get it on the feature needs list?
Please find the URL here: https://www.secp.gov.pk/data-and-statistics/corporates/
Here, the download manager is working fine as it is using the previous version of the download manager, we have upgraded the version of WPDM on our staging site which cannot be accessed externally but as I explained above the difference between the download links of the two is causing the issue.
Sorry, we can’t provide admin login details to you as explained in multiple threads earlier.
Wait, I have an idea.
Is it possible to set the default action of the download package page to redirect to it’s download link directly?
I guess the frustration is that I will eventually have dozens, if not hundreds of links that will need similar treatment, as the city wants to have all of its documents available via menu, rather than on a page. While it would not be our suggestion to do it that way, those are the requirements that we have to follow.
If I have to go back and forth between screens for dozens or hundreds of links, I might as well just use direct file links in the menu, rather than download manager pro to accomplish this.
While that may work, it means it has to be updated every single time any changes are made, rather than being like the selection option that already exists in the menu builder? It also adds a layer of complexity that is not the case when using the existing menu builder option.
It would be nice if we could simply select in the menu builder whether we want download page or direct download link.
Hello Jason Emanuelson,
For menu items to direct download a package, you can follow this way, you can generate a package download URL as I image attached and add a menu from Custom Link as I image attached,


please check and let me know, if it helps you.
Thank you again and regards
It appears that sort_by is sorting by title, even when I specify sort_by=date when I have jstable=1 in my shortcode. When I take jstable out of the shortcode, it appears to sort correctly. However, we need to have the search bar so we have to include jstable=1. Help please?
[wpdm_all_packages items_per_page="10" order_by="date" order="DESC" jstable=1 categories="training-info-cert-forms, fy21-22, fy22-23" cols="title,download_count,update_date|download_link|categories" colheads="Title / Last Update|Download|Categories (click to filter)"]
We have recently upgraded the download manager to the latest version i.e. 6.3.5 in which the download button is not working. After a bit of inspection, it has been found that the difference between the old and the new download link is that the old one uses ‘onclick=”location.href=’ whereas the latest download link uses ‘data-downloadurl’. When I replaced the data-downloadurl with the old approach i.e. ‘onclick=”location.href=’ it started working. Kindly help us for finding a way out to this problem, thanks!
Hello Marina Toselli,
Hope you are well. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access
option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
I hope you have understood now.
please check and let me know
Thank you again and regards