Search Results for 'download link'

download button shows up on the package, and files in the package are displayed, but NO download buttons on individual files. I have used templates with the [file_list] in the code and still no download links on individual files. What am i doing wrong?

https://drive.google.com/file/d/1FAu4NUHL7EXUnagegLkWXDk_WqkMixrq/view

In the above link, I showing a video of Download Manager Advanced Access Control add-on issue. In this video, I used to a restriction that if user not allowed to download a particular package then hide the package for that user.

And In this video, I assigned 12 packages(name of packages like form-1 to form-12) to Sales forms & Pricing category. out of 12 packages(of Sales forms & Pricing category), 7 packages hide for a user(akshat.ambore) and only 5 packages are allowed to download for a user(akshat.ambore).
And I am using pagination shortcode of download manager and assigned 5 package’s per page but out of 5 packages(that are assigned to download a user) 3 package’s shows on the first page, 1 package on the second page and 1 package on the third page.

Spoke too soon. Had another issue with a Guest Order Invoice not loading and returning me the:

Warning!. Critical billing info is missing. Please update your billing info to generate invoice properly. [UPDATE BILLING INFO] button.

However this time I double-checked that Settings > Premium Packages > Ask for billing address was checked : and it was.

OK, turns out it is ***another*** problem with the Country/State linking. On another matter I’ve asked for Technical Support for Country/State linking over 3 weeks ago, so I’m not holding my breath for a WPDM solution anytime soon. Anyway what I think is happening here is that if a buyer chooses a Country that does NOT HAVE a STATE attached, if they do not put anything in that field the Cart code error checking doesn’t catch this and it writes into the database as an empty string:

a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:1:”1″;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

I tested again with the exact same Billing Details EXCEPT typing ‘somewhere’ the State field and voila: Invoice appears.

a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:9:”somewhere”;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

So I’m pretty confident it is the empty string causing the invoice error.

I tried manually editing the broken data but simply adding text into the empty “” space it didn’t work until I twigged that the S:# has to match the character count of the next “string”. No idea why they do this, as there are plenty of ways to count string lengths in PHP. but at least you can fix the problem by editing the record directy in the database.

More testing has shown that everything works fine if you choose a Country with States, because even if the User does nothing they always have a default value that gets written.

So that the invoicing error is linked with any Country THAT DOES NOT have any STATES attached to it in Downloads > Premium Package > Taxes.

I tried adding a blank or a text string into the Taxes field, that by default just shows [/ ], but it doesn’t help – so if the user doen’t enter something into the Cart then the code won’t catch it and although the transaction will process you cannot load the Invoice.

What does that all mean?

It means that any purchasers from those countries – guest or logged in – will potentially have problems loading an invoice. To get around this I will simply turn OFF those countries – so they can’t be selected – so I won’t have to deal with the error.

But if you are from one of those Countries, please feel free to try and get WPDM to at least respond to the error 🙂

Thank you very much for your help. Yes, I noticed a small problem now with the page: https://www.dukemaps.net/?page_id=38
It appears those files can’t be downloaded now. Perhaps this has to do with the next update. I really appreciate your help and when this gets fixed so that it is working properly I would like to make a donation or contribution to your software. Please let me know the best way I can do this.

I think what I am struggling with is getting it to work properly on a POST page then also properly in a Tablepress Row. It appears there are some problems with the download links within tablepress plugin. This is why I had to Disable certain functions of the Download Manager Plugin. Particularly Bootstrap CSS needs to be disabled to see the download button within a Tablepress cell as shown in the Link mentioned above.

*** UPDATE ***
I have since gone back into my WordPress to disable Bootstrap CSS so that my downloads will be available in a Tablepress row. I noticed this was unchecked due to your changes. But it prevents people from downloading files if left unchecked.

Thanks,
Paul

I received another phone call today from someone who was unable to do a “Download All” for one of the files under Interactive Faith Bible studies. So I decided to experiment. It appears that the “download all” function fails after the package and documents reach a certain age. For example on https://cad.welsrc.net/downloads-cad/interactive-faith/, the first package created in August 2018 will work with the download all. Any others after that will not.

At this link, https://worship.welsrc.net/downloads-worship/worship-the-lord/, once again, the first will download, but the others will not.

Here’s where it gets interesting – the fourth link down “Practical Ideas for Lutheran Worship.” It was created in 2015, and when you do a download all, there are no documents in the zip file except the one that was updated this past July. Anything before that is treated like it no longer exists in the “Download All.” But there are 13 working files when you go into the package.

I find it hard to believe this is a problem of corrupt files and needing to recreate the packages. If I had a corrupt file, it would seem that I wouldn’t be able to open it individually either. It seems more like a matter of files aging out of the package download option.

Gotcha.

All of our downloads are PDF or JPG/PNG files. Is it possible to link to the file and it not “download”?

Example: Use a HTML img tag with the url to the JPG/PNG file?