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  • Feb 19, 2025 at 2:45 pm #203745

    In reply to: PHP-FPM sugested configuration


    Nayeem Riddhi
    Moderator

    Hello Susan Romero,

    Hope you are well. Thanks for writing to us. For a Download Manager setup experiencing high-volume download issues with PHP-FPM, you can try these specific recommendations to improve performance and prevent lockups:

    Here’s a comprehensive guide to optimize PHP-FPM for WordPress Download Manager (WPDM) during high-volume downloads:

    1. First, Backup Your Configuration:

    sudo cp /etc/php-fpm.d/www.conf /etc/php-fpm.d/www.conf.backup

    2. Locate Your PHP-FPM Configuration File:

    – For Debian/Ubuntu:/etc/php/8.x/fpm/pool.d/www.conf
    – For CentOS/RHEL: /etc/php-fpm.d/www.conf
    (Replace 8.x with your PHP version)`

    3.Edit PHP-FPM Pool Configuration:

    sudo nano /etc/php-fpm.d/www.conf

    4. Add/Modify These Settings in http://www.conf

    ; Process Manager Configuration
pm = dynamic
pm.max_children = 50
pm.start_servers = 5
pm.min_spare_servers = 5
pm.max_spare_servers = 35
pm.max_requests = 500

; Memory Settings
php_admin_value[memory_limit] = 256M
php_admin_value[max_execution_time] = 300

; Timeout Settings
request_terminate_timeout = 300s

; Slow Log Configuration
slowlog = /var/log/php-fpm/slow.log
request_slowlog_timeout = 10s

    5. Configure OPcache in php.ini
    Find and edit your php.ini:

    opcache.enable=1
opcache.memory_consumption=128
opcache.interned_strings_buffer=8
opcache.max_accelerated_files=4000

    6. Additional Performance Improvements
    – Install and configure a caching plugin
    – Use Redis or Memcached
    – Implement a CDN for large files
    – Consider using nginx over Apache

    7. After Making Changes, Restart PHP-FPM

    # For Ubuntu/Debian
    sudo systemctl restart php8.x-fpm

    # For CentOS/RHEL
    sudo systemctl restart php-fpm

    8. Monitor Performance

    # Monitor PHP-FPM processes
htop

# Check PHP-FPM status
systemctl status php8.x-fpm

# Monitor error log
tail -f /var/log/php-fpm/error.log

    9. Fine-Tuning Notes
    – Adjust pm.max_children based on your server’s RAM
    – Formula: max_children = (Total RAM – Reserved RAM) / Max PHP process size
    – Monitor server resources and adjust values accordingly
    – Keep an eye on the slow log for potential bottlenecks

    Remember to:
    – Test in a staging environment first
    – Make one change at a time
    – Monitor the impact of each change
    – Keep backups of all configuration files

    Please kindly check and let me know.

    Thank you and kind regards

    Feb 16, 2025 at 11:25 am #203649

    Topic: SQL Queries #Performance

    in forum Download Manager Pro

    Leonhard Wimmer
    Participant

    Dear WP Download Manager Pro Team,

    please forward this to your developer team.

    We are currently debugging our sites performance, and according to “Query Monitor” the WPDM plugin is adding a lot of page load time by executing a lot of SQL queries. On our page with 12 download packages, it is sending 121 SQL queries which accumulates to 515MS added time to page load.

    The 12 downloads are with the Gutenberg block. The template is not displaying any statistics of number of previous downloads, but it seems the plugin is fetching statistics for every download block, adding 12 uncached sql queries and 242MS of TTFB time alone. (Please see my attached screenshot).

    Secondly, there are 60 SQL queries to wp_comments table adding another 97MS of TTFB. These queries are also completely unnecessary for us – we don’t allow comments.

    Thirdly, query monitor also warns about duplicate queries when fetching the download data itself from wp_postmeta.

    Please see our attached screenshots.

    We are looking forward hearing from you.

    Best,
    Leonhard

    Screenshot 1: https://snipboard.io/jBhpbD.jpg – Query Monitor Slow Query Warning
    Screenshot 2: https://snipboard.io/HU0aZu.jpg – WPDM adding 246MS of TTFB for statistics
    Screenshot 3: https://snipboard.io/jKEDfp.jpg – WPDM adding 97MS of TTFB for 60 queries to WP Comments
    Screenshot 2: https://snipboard.io/s4N9XV.jpg – WPDM adding 515MS of TTFB altogether

    PS: This is our Template:
    <div class=”wp-block-download-manager-panel w3eden wpdm-sa wpdm-sa-many”>
    <div class=”card card-default panel panel-default”>
    <div class=”card-header panel-heading collapsed” data-toggle=”collapse” href=”#wpdm-[version]”>
    <div class=”title” style=”color:#333333″>[description]</div>
    </div>
    <div class=”card-body panel-body collapse” id=”wpdm-[version]”>
    <div class=”d-all”>[icon] Download all ([package_size]) [download_link]</div>
    <div class=”content”>[file_list]</div>
    </div>
    <div class=’panel-footer’></div>
    </div>
    </div>

    Feb 15, 2025 at 5:05 pm #203642

    In reply to: WPDM not respecting permissions – direct download available to anon users


    Mike Mooney
    Participant

    I fully understand – my issue is that you clearly dont understand the issue – no matter how many times I explain it – with detailed use cases.

    THE ISSUE ISN’T HIDING THE URL!!! THE ISSUE IS THAT THE DOWNLOAD URL – WHICH PROTECTS NON .EXE FILES WITH THE CORRECT FILE PERMISSIONS – ISNT DOING THE SAME FOR .EXE DOWNLOADS!!!!!!!

    Can you please pass this issue over to a developer who has the skillset to resolve the bug please!! You do not understand the problem at all and keep palming me off with answers that are not relevant.

    Feb 15, 2025 at 6:09 am #203628

    In reply to: Side bar showing below main content


    Christine Tierney
    Participant
    This reply has been marked as private.
    Feb 14, 2025 at 10:13 am #203614

    In reply to: Issue with [file_list] and [file_list_extended] shortcode outputs


    P V
    Participant
    This reply has been marked as private.
    Feb 13, 2025 at 7:22 pm #203596

    In reply to: All downloads table block could use some UX improvements.


    Jonathon Hanten
    Participant

    Additionally to my comments above I just discovered two more bugs with this block.

    Tags don’t work like I would expect in this block:

    1. If you put in the Tag Column the links that appear of the tag don’t actually link anywhere, but if you are on a package details page they work as expected so something in your block is breaking or removing the tag links.

    2. If you use the all downloads table block and try to query filter by a tag nothing happens. No content is displayed. I tried with the slug and the tag title.

    Feb 13, 2025 at 2:59 pm #203575

    Topic: All downloads table block could use some UX improvements.

    in forum Download Manager Pro Feature Request

    Jonathon Hanten
    Participant

    I would encourage you to have default columns of at least post title and download button so your block works out of the box. Nothing is displayed if the download button column is not added. So it should be in by default.

    Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.

    Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?

    I feel like these are more bug reports than a feature request, but this is where your forum sent me.

    Feb 13, 2025 at 5:17 am #203566

    In reply to: All Downloads Table Block is not displaying packages on fresh install


    Nayeem Riddhi
    Moderator

    Your claimed All downloads table requiring columns, download button column to be added issue maybe true. For your requirement, you may keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. I hope our developer team should consider to add this feature on the next updates. Please kindly check.

    Thank you and kind regards

    Feb 12, 2025 at 3:05 pm #203557

    In reply to: All Downloads Table Block is not displaying packages on fresh install


    Jonathon Hanten
    Participant

    I have resolved the issue myself.

    The staging site has been deleted because I don’t need it anymore. I’m sorry you never got access and I can’t explain that. What I can tell you is that you can easily duplicate the issue yourself with a local install or installwp install of WordPress. The steps are easy.
    1. By whatever means you like create a default WordPress Site
    2. Install Download Manager Pro and WPDM-BLocks plugins
    3. Create a few empty packages so you have something to display
    4. create a page or post and drop in the “All downloads table” block. Do nothing else.
    5. Publish the page/post and view it. Nothing will be displayed.

    The cause is simple once you figure it out. The block requires you to put in columns and it requires the download button column to be added. While this is not a bug it is really bad UX. In my opinion this block should default with the post title and the download button columns instead of an empty column. I suspect putting in a default post title and download button columns would be pretty easy and I encourage you to do that the next time you update the plugin. I mentioned a few other issues with the plugin in my last post.

    Please stop trying to access the staging area it doesn’t exist anymore. If you want to test this more please use the steps above. I have followed them three times and got the same result each time before I tried it on a live site to verify it wasn’t a licensing issue preventing the plugin from working correctly.

    If you have follow up questions or I can help further please let me know. Otherwise I am going to consider the matter closed and hope you push out an update soon for this and the other issues I found. I’m going to go back to building websites now.

    Feb 11, 2025 at 9:24 pm #203541

    In reply to: All Downloads Table Block is not displaying packages on fresh install


    Jonathon Hanten
    Participant

    I figured out the problem. Your default all downloads block doesn’t have any working columns so it displays empty and shows nothing.

    I would encourage you to have default columns of at least post title and download button so your block works out of the box.

    Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.

    Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?

    Feb 11, 2025 at 7:25 am #203516

    In reply to: [doc_preview] Template Variable Not Displaying PDF Previews After Recent Update


    Portwell Inc.
    Participant

    Thank you for your assistance. I have attempted to install the WordPress PDF Viewer add-on by navigating to Dashboard > Downloads > Settings > Updates and installing the wpdm-pdf-viewer.zip file. However, despite these efforts, the add-on continues to appear as uninstalled.

    Prior to the recent update, the WordPress PDF Viewer was installed and functioning correctly. We are unable to identify the cause of this issue.

    Could you please provide guidance on how to resolve this matter?

    Feb 11, 2025 at 1:49 am #203513

    In reply to: All Downloads Table Block is not displaying packages on fresh install


    Nayeem Riddhi
    Moderator

    While checking the issue for this page, https://archatl.staging.tempurl.host/download-manager-all-downloads/, this message is showing as I image attached from your site,

    screenshot-181

    Please kindly check and let me know.

    Thank you and kind regards

    Feb 10, 2025 at 3:00 pm #203492

    In reply to: All Downloads Table Block is not displaying packages on fresh install


    Jonathon Hanten
    Participant
    This reply has been marked as private.
    Feb 10, 2025 at 10:39 am #203476

    In reply to: Prevent users downloading PDFs


    Kelly MacPhee
    Participant

    Hi, I’ve gone back to my client and they’re asking was there previously an option to hide the download button on chrome’s PDF viewer here? –
    https://snipboard.io/DxMZ8b.jpg
    We’re pretty sure users never used to be able to download our files, so are a little confused and trying to think back.

    As the plugin is all about protecting downloads, it seems there should be an option to handle this by default without having to ask for custom coding…

    Feb 8, 2025 at 4:34 am #203438

    In reply to: Import Packages


    Tahasin
    Moderator

    If you push the entire staging site to live, all files (including your Download Manager packages) should transfer automatically.No need to re-import.
    To confirm, check the live site after the push:
    – Go to Downloads and verify if the imported packages appear.

    Feb 8, 2025 at 2:24 am #203437

    In reply to: Documentation on AI Integration?


    Nayeem Riddhi
    Moderator

    Hello Ryan Stueve,

    Hope you are well. Thanks for writing this. We have introduced a new AI feature for WPDM. You shall find it from Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI from Downloads > Templates > Create Page Template/ Link template section. Please kindly check and let me know.

    Thank you and kind regards

    Feb 7, 2025 at 10:16 pm #203435

    Topic: All Downloads Table Block is not displaying packages on fresh install

    in forum Download Manager Pro

    Jonathon Hanten
    Participant

    I tried to use your All Downloads Table block on a site and it never displayed any downloads but the available downloads count was correct. To rule out any other features I installed the plugins on a fresh local install of WordPress with your Attire theme and the problem was duplicated. I don’t see any errors in the console, but the grey area between the filter button and the total downloads is empty.

    Dropping in the shortcode [wpdm_all_packages] works fine and displays all downloaded packages installed.

    6.7.2 Download Manager Pro
    2.3.0 Gutenberg Blocks

    Feb 5, 2025 at 2:45 am #203344

    In reply to: How to set up a multi-language library?


    Nayeem Riddhi
    Moderator

    It is the shortcode link-template, you shall find the default and other link template from Downloads > Templates > Link templates. Please kindly check and let me know.

    Thank you and regards

    Feb 4, 2025 at 9:52 am #203316

    In reply to: Get all packages download links


    Tahasin
    Moderator

    Hello,

    I hope you are doing well and thanks for reaching out.

    Are you trying to display all packages form a particular category? Please pay a visit here

    Kindly check and let me know.

    Regards

    Feb 3, 2025 at 11:23 am #203288

    In reply to: Member renewal took payment but cancelled subscription


    Anna Nguyen
    Participant

    Hi,

    I’ve checked, and the webhook is in place. I’ve also installed the Advanced Sales Report—will this report include past orders, or only data moving forward?

    Additionally, I’ve noticed that the “Subscribers in Downloads” section doesn’t seem to match the actual subscriber data in members. Does this mean the report isn’t applicable?

    Currently, members can download everything rather than following a pay-per-download model. We’re looking for a better way to track member subscriptions, renewals, and cancellations. Any suggestions?

    Thanks!

    Feb 3, 2025 at 4:16 am #203266

    In reply to: Download Limit Add-on not resetting after 1 day (when set to 1 download per day)


    Will Smith
    Participant

    Hello, will it be in an update of WPDownloadManager or a update of Download Limit plugin? And how will I know when a update is available? Because for me the new updates that are available don’t seem to show in my plugins section of wp-admin.

    Can you give me a rough I idea of when this update will be? In 1 day or in 1 week?

    As I am sure you imagine, with this currently not working, I have many users emailing complaining about their downloads not resetting each day, for which they have paid for as part of their subscription.

    So its something that I would ideally like to get sorted today or ASAP.

    Please advise, thanks

    Feb 1, 2025 at 5:37 am #203210

    In reply to: Import Packages


    Tahasin
    Moderator
    This reply has been marked as private.
    Jan 31, 2025 at 2:23 pm #203173

    In reply to: Stats only showing “Guest” for logged in user


    Interact Analysis Marketing
    Participant

    Hi Nayeem,

    I wanted to send an update and post in public in case others have the same problem.
    Basically, we need file downloads to open in a new tab in order to prevent the page reload issue we have (still unsure why this happens).
    But, using our page builders module “Page links to” -> “Custom URL” prevents names from being recorded.

    I looked in the settings for download manager and saw it has a native/in built toggle to open files in a new tab. I activated this, and changed all of our files so the “Page links to” module is set to “It’s a normal WordPress URL”.

    So far we are seeing positive results and names are being recorded. Continuing to monitor but hopefully this is all working correctly now.

    Thanks!

    Jan 31, 2025 at 12:37 pm #203164

    Topic: Issue with Yoast Pro and download manager Xml sitemaps when limited to 50 pages

    in forum Download Manager Pro

    Ben London
    Participant

    We have spotted an issue with listing downloads within xml sitemaps when using Yoast pro. As the site is very large we’ve used the yoast code snippet (https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/ via wpseo_sitemap_entries_per_page) to limit the number of pages per sitemap (as they simply take too long to render once you get above 1k pages). This works for all pages and content types other than the download manager sitemaps. We have 5 x DM site maps but four of them are blank. Any hope would be appreciated

    Jan 29, 2025 at 8:27 am #203061

    Topic: Bulk Change Downloads Page Template

    in forum Download Manager Free

    TechyGeeksHome
    Member

    Hi, I have recently moved from the Pro version to the Free version as the site is slowly fading away so I don’t want to send much on it, but I must have been using a Pro template before because now the download links are not showing, just some sort of shortcode [files]. So I want to change all the downloads from whatever it was to Extended as that suits my needs. I have over 200 downloads so I dont want to have to do this manually on each one, so I thought I could just edit the database, but I can’t find where the template is set. I’m fully ok with editing databases and using myPHP, but I just need to know where to change it, can you advise where this setting is in the database?

    Thanks!

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Viewing 25 results - 51 through 75 (of 4,372 total)
1 2 3 4 … 173 174 175