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Hello WPDM Team,

I recently renewed my WPDM license (version 6.8) and was alerted to this new system and that I was “awarded tokens” (NTCR / NetCred) as part of the plugin’s reward mechanism. I have serious concerns about this integration, particularly around the possibility that my information or my clients’ information is being shared with a third‑party (e.g. netcred.io) without explicit consent.

To clarify and protect my operation and client trust, I kindly request the following:

1. A full description of exactly which data fields (domain names, license keys, email addresses, client info, usage statistics, etc.) are being transmitted by the token module, and to which external domain(s).

2. The endpoint URLs / servers to which data is forwarded (if any).

3. Whether there is an opt-out or disable switch that I, or you via configuration, can use to prevent any such data sharing, requests, or token hooks from executing.

4. If you can provide a version or mode of the plugin that omits or disables the token integration entirely (i.e. “token‑free mode”) so that no references to NTCR/NetCred appear anywhere within the WPDM system that our clients can see.

5. Assurance in writing that no client or site user data will be disclosed to any third parties beyond what is necessary for legitimate plugin operation (e.g. license verification).

If these cannot be satisfied, I must treat the token integration as a security and privacy liability and will consider migrating to a plugin that does not incorporate crypto/reward systems.

Thank you for your prompt response and clarity on this matter.

Regards,

</k>

For some reason using Translatepress (Pro Version) it gives a critical error using the language switcher.

PHP Fatal

Uncaught Error: Call to a member function get_page_permastruct() on null

Stack trace:

#0 /wp-includes/link-template.php(397): _get_page_link(Object(WP_Post), false, false)

#1 /wp-content/plugins/download-manager/src/User/Login.php(322): get_page_link(Object(WP_Post))

#2 /wp-includes/class-wp-hook.php(324): WPDM\User\Login->loginURL(‘https://profoun…&#8217;, ”, false)

#3 /wp-includes/plugin.php(205): WP_Hook->apply_filters(‘https://profoun…&#8217;, Array)

#4 /wp-includes/general-template.php(467): apply_filters(‘login_url’, ‘https://profoun…&#8217;, ”, false)

#5 /wp-content/plugins/translatepress-personal/add-ons-advanced/seo-pack/includes/class-slug-manager.php(1408): wp_login_url()

#6 /wp-includes/class-wp-hook.php(324): TRP_IN_SP_Slug_Manager->verify_if_is_admin_link_for_slug_translation(false, ‘https://profoun…&#8217;)

#7 /wp-includes/plugin.php(205): WP_Hook->apply_filters(false, Array)

#8 /wp-content/plugins/translatepress-personal/add-ons-advanced/seo-pack/includes/class-slug-manager.php(1353): apply_filters(‘trp_is_admin_li…’, false, ‘https://profoun…&#8217;)

#9 /wp-includes/class-wp-hook.php(324): TRP_IN_SP_Slug_Manager->translate_request_uri(”)

#10 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

#11 /wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#12 /wp-settings.php(578): do_action(‘plugins_loaded’)

#13 /wp-config.php(97): require_once(‘/data/sites/web…’)

#14 /wp-load.php(50): require_once(‘/data/sites/web…’)

#15 /wp-blog-header.php(13): require_once(‘/data/sites/web…’)

#16 /index.php(17): require(‘/data/sites/web…’)

#17 {main} thrown in /wp-includes/link-template.php on line 435

WordPress core
File: /wp-admin/link-template.php
Line: 435

Does someone have a fix for this?

Kind regards,

Renzo

Hi WPDM team,

I’m writing to report an interaction between WordPress Download Manager (WPDM) and the Rara Business theme that consistently crashes WPDM single package pages. I’ve included the environment details, the reproducible error, and the workaround we implemented.

Environment

WordPress: 6.6.2

PHP: 8.2 (running on WHC / cPanel with zlib compression enabled)

WPDM: 3.2.99 (Free)

Theme: Rara Business (latest from WordPress.org, v1.2.9)

Hosting: Linux/Apache with Cloudflare in front

Permalink base for WPDM packages: /files/<slug>/

Problem description

After switching the WPDM package permalink base to /files/, visiting a package single page at /files/<package-slug>/ triggers a fatal error.

Stack trace excerpt:

PHP Fatal error: Uncaught TypeError: explode(): Argument #2 ($string) must be of type string, WP_Error given
in /wp-content/themes/rara-business/inc/template-functions.php:433
#0 /…/template-functions.php(231): rara_business_breadcrumb()
#1 /wp-includes/class-wp-hook.php(324): rara_business_content_start(”)
#2 /wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /wp-content/themes/rara-business/header.php(59): do_action(‘rara_business_content’)
#4 /wp-content/themes/rara-business/single.php(12): get_header()

Root cause:
The theme’s rara_business_content_start() calls rara_business_breadcrumb(), which assumes a post category context. On WPDM singles (custom post type wpdmpro), it receives a WP_Error. This value is passed directly into explode(), producing the fatal.

What we tried

Switched to Twenty Twenty-Five → WPDM singles load normally.

Disabled all MU plugins and caching layers → crash persists with Rara Business.

Built a child theme to gate the do_action( ‘rara_business_content’ ) call → functional but brittle and caused styling regressions.

Minimal, upgrade-safe workaround

We developed a compatibility plugin (wpdm-rara-compat.php) that:

Removes the theme’s content-start callback from the rara_business_content hook.

Re-adds it with a guard so it runs everywhere except on WPDM singles.

Restores normal page layout on WPDM singles by injecting wrapper markup (container/row/content/sidebar) around the_content and aligning the page title.

Plugin code:

<?php
/**
* Plugin Name: WPDM × Rara Business Compat
* Description: Prevents Rara breadcrumb crash on WPDM singles, restores layout.
* Version: 1.0
*/

add_action(‘after_setup_theme’, function () {
// Remove theme’s content-start callback
remove_action(‘rara_business_content’, ‘rara_business_content_start’, 10);

// Re-add guarded callback
add_action(‘rara_business_content’, function () {
if ( is_singular([‘wpdmpro’,’wpdm_package’]) ) return;
if ( function_exists(‘rara_business_content_start’) ) {
rara_business_content_start();
}
}, 10);
}, 99);

// === Layout wrapper for WPDM singles ===
add_filter(‘the_content’, function ($html) {
if (!is_singular(‘wpdmpro’) || !in_the_loop() || !is_main_query()) return $html;

// Prevent double wrapping
if (str_contains($html, ‘class=”site-content single-wpdmpro”‘)) return $html;

ob_start(); get_sidebar(); $sidebar = ob_get_clean();

return
‘<div id=”content” class=”site-content single-wpdmpro”>’ .
‘<div class=”container”><div class=”row”>’ .
‘<main id=”primary” class=”content-area col-lg-8″><div class=”site-main”>’ .
$html .
‘</div></main>’ .
$sidebar .
‘</div></div>’ .
‘</div>’;
}, 20);

// Align WPDM single title with content column
add_filter(‘the_title’, function ($title, $post_id) {
if (is_admin() || !is_singular(‘wpdmpro’) || !in_the_loop() || !is_main_query()) return $title;
if ((int)$post_id !== (int)get_queried_object_id()) return $title;
if (strpos($title, ‘wpdm-title-wrap’) !== false) return $title;

return ‘<div class=”container”><div class=”row”><div class=”col-lg-8 wpdm-title-wrap”>’ .
$title .
‘</div></div></div>’;
}, 10, 2);

Current status

WPDM singles now load correctly at /download/<slug>/. Example: https://complianceinsight.ca/download/press-release-2025-09-02/

Site styling restored (title + content aligned with container/row).

No more fatals. Logs show only benign PHP 8.2 notices from the theme’s Customizer notice class (Deprecated: Creation of dynamic property …).

Suggestions

WPDM resilience: Adding a defensive check around breadcrumb/taxonomy lookups for custom post types would help WPDM work out-of-the-box with themes that assume posts/categories.

Theme interaction doc: A short WPDM doc page on “Theme compatibility” (especially around breadcrumb hooks) would help other users avoid this.

Optional hook: A dedicated filter to let developers wrap WPDM singles in their theme’s grid without intercepting the_content would simplify compatibility work.

Happy to provide a staging URL or further debug info if you’d like to see the exact crash path in action.

Thanks for your continued work on WPDM—outside this theme-specific issue, the plugin has been solid.

Good morning, I need to know if it’s possible to do this. I need to create a restricted area with about a thousand products inside. To speed up the upload process, I’d like to start by manually creating all the categories and tags. Then, I’d upload just one product and export it to a CSV file using the appropriate add-on. At that point, I’d manually modify the CSV file by adding rows for all the products, including their URLs, names, categories, tags, etc.

Do you think it’s possible to populate the database this way?