Problem with “setting” admin area

Viewing 10 posts - 1 through 10 (of 10 total)
#52483

Filarmonica
Member

Hi,
I have a problem in my wordpress site with the Download manager plugin. When i go to admin dashboard –> downloads –> settings i can’t save the settings so i can’t customize the message and the user role permission for the file browser access.
I tryed to reinstall the plugin and I tryed to disable all plugin except wpdm but nothing.
What can i do?
Thank you

Marcello

#52498

Kyle Law
Member

You need some expert advice in this

#52503

Filarmonica
Member

So who can i contact for resolving the problem?

#52551

Jass
Moderator

Hi,
Please try downloading new plugin and install. May be some files are missing or installation is not done correctly. Or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

#52562

Filarmonica
Member
This reply has been marked as private.
#52618

Matthew
Member

I am experiencing the exact same issue. And we both downloaded the plugin it seems around the same time. Have you possibly released a bad version?

Word for word same problem.

Ajax works for me with everything else (Ninja Form, CF7, etc).

I have blogging disabled as well as wp-oembeds etc. I am currently using Theme My Login to manage my front end users and contact form 7 to accept registration due to a series of requirements with Mailchimp, Registration, Google Spreadsheet Integration, & Referral tracking.

I do have wp-cache enabled in wp-config, and I was using a heartbeat plugin to modify the heartbeat of admin-ajax.php but even with it disabled I have the same problem.

I am deleting the plugin right now.

#56786

I m facing the same problem.

#56943

Shahriar
Moderator

@mitchellstarc, please send temporary wp-admin in private reply to check the issue. It usually happens when there is a JS error in the settings page which might come from any of your plugins or active theme.

#118019

Patsy evans
Participant

I am also having issues with the registration page being disabled

#118103

Nayeem Riddhi
Moderator

Hi Patsy,

Open a new ticket with details of your problem.

Thanks.

Viewing 10 posts - 1 through 10 (of 10 total)

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