I updated the plugin version with no issue. I guess it didn’t touch those changed files this time? Anyhow, this fixed the ability to filter the data in ‘download history, however trying to export that data still redirects to a blank, all-white page that says “Invalid Nonce!” This needs to be resolved.
Also, I noticed that in the list of packages shown on that ‘download history’ page, if you hover the mouse over any of the clickable items (username, package name, location) a dark gray, semi-transparent, full-width strip appears. It looks like this should have some sort of pop-up information, but there’s nothing in it.
No worries, you’ve been very helpful with all this troubleshooting.
We’re on 6.8.2. Before I try updating, did you find anything about preserving the postsubscribemeta.php edits?
I was able to fix the non-delivery issue by removing a different plugin that was interfering with emails.
Has there been any movement on my other question, as to how to protect the edits I’ve made in postsubscribermeta.php?
Also, I have noticed two new problems:
1. The ‘advanced filters’ in Downloads Stats Download History do not seem to be working. I’ve entered criteria and clicked ‘apply filters’ but nothing happens.
2. If I click ‘export results’ in that same section I am redirected to a blank screen with the words ‘Invalid nonce!’
Yes, that is set up correctly with HTTPS
The variables still aren’t working, but I was able to put the entire template into postsubscribemeta.php and use page_id to pull the package name and link. So that works.
My concern now is that if we ever update the plugin, these edits will be overwritten. Is there a way to protect this file? I know for the parent plugin (Download Manager Pro) I was able to copy the folder structure into my theme per the instructions here, number 3 – https://www.wpdownloadmanager.com/doc/template-files/
Is there a similar function for the Newsletter plugin?
I’ve just decided to put the code in the General Email template. However, the variables aren’t working. I’ve tried the following, all with no success. I need the user’s name, and the package name/url. The email itself delivers, just with blank spots.
{{fname}}
{{user_first_name}}
{{user_last_name}}
{{package_url}}
{{package_name}}
Can you list which emails would be affected?
Alternately, is it possible to assign one of the other templates in Downloads > Templates > Email Templates to fire for this application?
I would like to be able to change the Check Updates myself. Is that possible?
It looks like this whole thing is sending the General Email Template, which is
{{message}}
Best Regards,
Support Team
<b>{{sitename}}</b>
If I change that it will affect other emails being sent, won’t it?
That solution won’t work. The people sending these notifications won’t be able to do that consistently and correctly. That also does not solve the problem of the default email saying
Check Updates (linked to website)
Best Regards,
Support Team
(link to website)
After the pasted content.
Where do I upload the file when it is ready? That was the original question.
I would think it’s in Download Manager > Templates > Email Templates. There’s even one called “new package notification” there, but that doesn’t seem to be it.
Hi Tahasin,
I think the dev environment doesn’t have SMTP set up, so emails wont send, but I can see your two tests in the WP Mail Logging screen. That looks like a good start. Can you share what file(s) you edited to get that? I’d like to design it myself.
I don’t see anything in my inbox or spam.
Hi Tahasin,
I was hoping to be able to use an entirely new template, so I can include our logo, colors, etc. If that isn’t possible can we do:
Hello [FIRST NAME],
There is a new sales asset, [NAME OF PACKAGE], available online. You can view it here.(linked to URL)
Has there been any movement on this?
Thank you. Will they be contacting me via email or will they continue in this thread?
Hi Nayeem,
I would like to make my own template entirely, so I can use the brand’s style, color, logo, etc.
If that isn’t possible, then I would like to at least be able to use my own text. It looks like the “best regards” is the General Email Template, but I still can’t find where the “check updates” comes from.
We are opting not to provide that information at this time. We’ve gone through and individually updated the download files.