kevin elliott

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 43 total)
in reply to: List of broken things and functionalities needed #168055

kevin elliott
Participant
This reply has been marked as private.
in reply to: User reviews issues, footer audio player + more #166812

kevin elliott
Participant

can we get the issues listed resolved please. i have a another list of things wrong and i want to get these fixed first

in reply to: User reviews issues, footer audio player + more #166621

kevin elliott
Participant

i deactivated all plugins aside from wpdm ones and its still the credits page the same. there is no padding going on after the select credits. also it only is displaying half of the options..

in reply to: User reviews issues, footer audio player + more #166580

kevin elliott
Participant
This reply has been marked as private.
in reply to: User reviews issues, footer audio player + more #166556

kevin elliott
Participant

also the file cart thing on the right of the page is silly. why is there no options at all of where to place it? there are alot of reason why i dont want it there and it even tucks under the menu smh

in reply to: User reviews issues, footer audio player + more #166555

kevin elliott
Participant
This reply has been marked as private.
in reply to: User reviews issues, footer audio player + more #166469

kevin elliott
Participant
This reply has been marked as private.
in reply to: audio player not working. just buffers… #166205

kevin elliott
Participant

when can i expect this to be done. i was told late november and its now january. just wondering because my work is at a standstill until this is fixed.

in reply to: audio player not working. just buffers… #165944

kevin elliott
Participant

well its been another week plus i still havent seen the update to premium packages enabling the ability to play audio on packages with a base price higher than $0

in reply to: audio player not working. just buffers… #165560

kevin elliott
Participant

also it is clearly not resolved so dont mark it as such. id like to know if it is fixed as you said it would be at this point how?

in reply to: audio player not working. just buffers… #165559

kevin elliott
Participant

Hi,
Our dev team is still working on it.
It will available with the next update of the premium packages add-on within the next week.
So, in this case, please cooperate and spare us some additional time.
Thanks.

it was not fixed in the update. if it was let me know how to proceed. audio still does not play for any download with a base price higher than $0 :/


kevin elliott
Participant

thats actually not the case at all as far as the audio issues. i have been discussing this with your team for months now and it was stated it would be fixed with the update coming end of nov. as seen here..

audio player not working. just buffers…

in reply to: audio player not working. just buffers… #164874

kevin elliott
Participant

However, I have discussed your matter with the core development team and they have ensured that your requested feature will be available with the future update most probable end of November.

whats the status of this, thanks

in reply to: User Reviews add-on broken #164072

kevin elliott
Participant

also the user review gui renders twice. and once item is rated rated filled in stars are way out of line horizontally. isnt there a way to do simple review just on the actual stars and not have to fill out a form? i can image this will make much less people actually do it.

in reply to: User Reviews add-on broken #164068

kevin elliott
Participant

Ok but what if I want them smaller say on my link templates and bigger on my page templates? Can I just insert that css in the templates? Also how do I change the audio player button size in my link and page templates. I’d like to use a different font awesome icon as well.

in reply to: User Reviews add-on broken #164052

kevin elliott
Participant

why isnt there a way to resize or color the stars just within the settings page? i guess i have to use css but i cant figure out what im supposed to be doing. the stars are way too big

in reply to: User Reviews add-on broken #164051

kevin elliott
Participant

ok it works. how do you size the stars?

in reply to: audio player not working. just buffers… #163897

kevin elliott
Participant

can i speak to someone else. because im borderline offended right now. i have already paid you $300 man. all im asking for is to be able to play audio lol. you would think you would cater to me somewhat seeing how i have your biggest recurring package, and if this isnt added not only will i not be continuing that, i will be reversing payment. so if you want to charge me for adding a simple feature then take it out of the $300 ive already paid ok 😉

in reply to: audio player not working. just buffers… #163730

kevin elliott
Participant

I appreciate it. Apologize it’s just frustration. This an issue I surely didn’t expect to run into immediately. I will be having customizations made down the line definitely. But this is something I don’t think I should have to pay for. So thank you again.

in reply to: audio player not working. just buffers… #163727

kevin elliott
Participant

:/ you do realize that every single digital file ecommerce solution enables you to play the audio before purchasing. this is standard. telling me i have to pay for customization on a feature that should have existed before the beta was even released is quite ridiculous. im simply not paying $99h to have a feature implemented that should have existed initially. also there is no mention of the fact you dont have simple ability to play audio with your product. if this was stated i wouldnt have purchased it let alone the $299 all access package. you should understand talking to someone has has literally bought your top project and simply telling him he needs to “pAy TO fIx” it is not a sustainable business model customer service wise. you should reconsider your statement and simply state ” yes we will fix it. thanks for bringing it to our attention” period.

in reply to: audio player not working. just buffers… #163624

kevin elliott
Participant

i dont mean to be harsh its just very frustrating ive literally tried 3000 workarounds there is no possible solution as is. this needs to be fixed. keep in mind once this core functionality is fixed i will most likely be commissioning a large amount of customization as what im doing is very robust. so you have incentive to get this fixed asap 🙂


kevin elliott
Participant

as ive stated before. the plugin needs to be able to play audio for packages that are for sale not just ones that are free. that is simple functionality. this needs to be addressed before i move any further. i would pay for this to be done but i dont think basic functions fall under the scope of customization. so please let me know what the status is for this…utilize the “additional previews section and have the audio player pull from that file if its present and dont have protection on it. leaving watermarked audio exposed is not a big deal in any way.

in reply to: audio player not working. just buffers… #163618

kevin elliott
Participant

ok….but that still doesnt fix the issue as the audio player doesnt play that file. all that you are able to do is download it. look man, im not asking for the world here…just simple basic functionality from my $300 purchase the fact i have spent 20 hours trying to find a work around for this absolutely ridiculous error to the core functionality of the WHOLE SYSTEM is infuriating. its pretty simple…make the plugin be able to play audio on packages for sale or this is useless to me along with thousands of other people. i would happily pay to have this fixed, but this isnt anything beyond what the plugin should have done from the VERY FIRST VERSION. as is you either have to give everything away for free or you cant even play audio lmaoooooooo. it should be top priority and i can think of 20 different simple solutions on your end to fix this but all you keep telling me is information that doesnt lead to a solution. for whatever reason your systems masks the free download link even…so i cant even use a different audio player to play the file. its VERY SIMPLE the audio player should be playing the file from “additional previews” area. or simply add a field within for watermarked files for preview and dont have those protected. simple. it has to be done. it amazes me this product has existed so long and not one single update addressed this hahaha cmon now. im not asking for alot here man just for something i paid alot of money for to have basic functionality “TO PLAY AUDIO”!


kevin elliott
Participant

yes how do i change the dollar sign to something from fa


kevin elliott
Participant

what im saying is i need the credits to be worth 1 cent not 1 dollar. so no my issue has not been resolved in any way.

Viewing 25 posts - 1 through 25 (of 43 total)