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Tonya Adams

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Feb 21, 2018 at 4:08 pm in reply to: I can't download files once they are uploaded #70109

Tonya Adams
Member

I just contacted server support and was advised to download “embed any documents” to my wordpress site, which i have completed and my files still aren’t being uploaded. I also uploaded a .doc file extension with no success on that either. Server support is stating this plugin is having issues. Not sure where to go from here

Feb 21, 2018 at 12:47 am in reply to: I can't download files once they are uploaded #70036

Tonya Adams
Member
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Feb 20, 2018 at 6:12 pm in reply to: I can't download files once they are uploaded #69999

Tonya Adams
Member

those other packages were downloaded by the support team of wpdm. Can you advise as to what you did to get the package to download as I was able to download.

were there special settings, etc. I have provided you admin access to the site using the same login credentials so you can see the other files.

Feb 20, 2018 at 5:14 pm in reply to: I can't download files once they are uploaded #69990

Tonya Adams
Member

Hi were you able to access the site? Any feedback as to why i can’t download files uploaded to site? Kindly advise.

Feb 19, 2018 at 7:50 pm in reply to: I can't download files once they are uploaded #69942

Tonya Adams
Member
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Feb 19, 2018 at 7:41 pm in reply to: I can't download files once they are uploaded #69941

Tonya Adams
Member

I am confused..the file is there and on the website and you can see the file names. Is there another step needed after the file is uploaded and published?

Feb 19, 2018 at 1:29 pm in reply to: I can't download files once they are uploaded #69878

Tonya Adams
Member
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Jan 16, 2018 at 2:12 am in reply to: Can't Get Frontend UI to upload on website #68037

Tonya Adams
Member

Thank you very much Shahriar. That works!!

Jan 15, 2018 at 5:20 pm in reply to: Can't Get Frontend UI to upload on website #68013

Tonya Adams
Member

Thank you for the feedback Hasibul. I have made the recommended changes (Full page, confirmed directory existed on webhost site) and it looks much better. When I log in at the admin I can see the packages you uploaded. However when I log in as a different user with same permissions I granted you I can’t see any of the files uploaded. Shouldn’t any user with access I grant have permission to see your files uploaded? Also i can’t find the page where you documents exist on the main site. Did you not select a category for your files to go to?

Thank you kindly for all your help.

Jan 10, 2018 at 9:33 pm in reply to: Can't Get Frontend UI to upload on website #67853

Tonya Adams
Member
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Jan 6, 2018 at 2:02 am in reply to: Can't Get Frontend UI to upload on website #67581

Tonya Adams
Member
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Jan 5, 2018 at 4:00 pm in reply to: Can't Get Frontend UI to upload on website #67545

Tonya Adams
Member
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Jan 3, 2018 at 5:07 pm in reply to: Updating to Pro version from Free #67483

Tonya Adams
Member

I just purchased the pro version of download manager. I went to my website and i see no way to upgrade from the free version to the paid version i just purchased. Please advise as to how i upgrade/download pro version on my existing website.

Viewing 13 posts - 1 through 13 (of 13 total)