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Stefano D'Ambrosio

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Viewing 5 posts - 1 through 5 (of 5 total)
Aug 30, 2024 at 4:00 pm in reply to: Issues with S3 Auto Sync #198494

Stefano D’Ambrosio
Participant

I’m thoroughly disappointed with this extension. We’ve gone a different route and switched plug-in completely. Despite requesting a refund within the appropriate timeline as per the terms and conditions, we did not receive it despite the product not working as expected.

This issue may now be closed as we no longer use download manager

Aug 12, 2024 at 5:06 pm in reply to: Issues with S3 Auto Sync #197890

Stefano D’Ambrosio
Participant

Hi Nayeem,

We would like to request a refund for the S3 extension. Reached out via live chat but I did not receive a response. Despite our best effort we have not been able to reliably use the extension.

Order #WPDM66ABCA37CB782 placed on Aug 1st.

From the policy:
We will be happy to consider a refund within the first 14 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the product support team to try to resolve these issues

Aug 7, 2024 at 6:11 am in reply to: Issues with S3 Auto Sync #197723

Stefano D’Ambrosio
Participant

Hi Nayeem,

Any updates on the filename issue?

We know how to create the CronJob, my question is if each time the cron job runs 1 package is synced or multiple?

Aug 2, 2024 at 2:00 pm in reply to: I need to setup Amazon S3 for WordPress download manager pro #197609

Stefano D’Ambrosio
Participant

Hi Nayeem,

When I use the auto sync the complete path on the server is set as the filename in the S3 bucket, it is not going to a subfolder.
I.e.
The folder its being dropped into is the root folder in the settings:s3://{bucket}/download-manager/
The file name is: “C:\wamp64\www\{site-name}\wp-content\uploads\download-manager-files\{filename}.pdf” which includes the info about my local test server.

If I upload instead of using sync this does not happen, but I would like to avoid re-uploading 200 files manually.

Aug 1, 2024 at 7:12 pm in reply to: I need to setup Amazon S3 for WordPress download manager pro #197591

Stefano D’Ambrosio
Participant

I’m confused, the plug-in says AUTO-sync. If we’re running a cron job for this its not auto sync.

I just tried this and its creating the file with the complete folder path as part of the name instead of placing it inside of a directory. Is this the expected behavior?

s3://{bucket}/download-manager/C:\wamp64\www\{site-name}\wp-content\uploads\download-manager-files\{filename}.pdf

It’s also syncing one file each time the cron is called, is this expected?

Viewing 5 posts - 1 through 5 (of 5 total)