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Shahriar

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Viewing 25 posts - 2,151 through 2,175 (of 12,513 total)
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Jun 18, 2019 at 8:08 pm in reply to: Registration error #98597

Shahriar
Moderator

In your shortcode add a logo parameter and set your logo URL as the value. Please check the following example,

[wpdm_reg_form logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2019/05/download-manager-logo.png"]

Jun 18, 2019 at 8:04 pm in reply to: Email verification #98594

Shahriar
Moderator

It is possible to implement the pending signup feature. Maybe in the future, we will implement this.

Jun 18, 2019 at 7:45 pm in reply to: WPForms no entry in database #98592

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Jun 18, 2019 at 7:40 pm in reply to: Invalid License #98590

Shahriar
Moderator

Hi Jim,

This is not a repeating issue. In the latest version, we changed the licensing procedure. So the only solution for that is using the latest version. In my reply, I clearly explained how to do that.

Other “Invalid license” issues reported in the forum are not a plugin issue if you are using the latest version 4.9.7 ( or later ). When you move your domain to another server you will get the invalid key because the key is linked to the old domain. That’s why we unlock the key when someone reports the issue. This kind of tickets will keep coming because users are moving their plugins from one domain to another now and then.

Although these two generates the same notice they are coming from two different scenarios. And solutions of both cases are explained to the users. That’s why the ticket was marked as resolved.

Please let me know if you still have any confusion.

Thanks.

Jun 18, 2019 at 7:28 pm in reply to: Add pack for old clients #98589

Shahriar
Moderator

It is possible to automate the process if you have the required data ( old client id, email, etc ) But that will require complex customization. If you do not have to create too many orders it is better to do it manually. Admin Orders page also has an option to create orders using simple UI.

Jun 18, 2019 at 7:22 pm in reply to: Download for subscribers and list of entries #98588

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Jun 18, 2019 at 7:07 pm in reply to: Change Upload-Notification E-Mail #98587

Shahriar
Moderator

Where are you getting your email notifications now? The plugin takes admin_email option to send notifications which comes from this option.

Jun 18, 2019 at 7:05 pm in reply to: Upload does not work #98586

Shahriar
Moderator
This reply has been marked as private.
Jun 18, 2019 at 6:59 pm in reply to: How to list all the categories and their packages #98585

Shahriar
Moderator

It is not possible to make a tree structure using CSV. Could you please explain your use case? Maybe I can suggest another option.

Jun 18, 2019 at 6:22 pm in reply to: 2CO is showing 3 payment options! #98581

Shahriar
Moderator

Please try clearing cache if you are using a cache plugin. Send login info in private reply if that doesn’t fix the issue.

Jun 18, 2019 at 6:13 pm in reply to: 2CO Redirect #98580

Shahriar
Moderator

Premium Package overrides this URL. It is possible to redirect to the guest orders page by modifying the add-on code.

Please replace line 311 in /wpdmpp-2co/wpdmpp-2co.php with the following code. You also have to set the guest order page in premium package settings.

header("location: ". wpdmpp_guest_order_page());

Jun 18, 2019 at 7:15 am in reply to: Invalid License Error – WPDM Pro Version #98511

Shahriar
Moderator

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jun 17, 2019 at 10:10 am in reply to: Automatic insertion of shortcode in custom posts #98451

Shahriar
Moderator

It won’t create any issue because each shortcode will be inside their own div when rendered.

Jun 17, 2019 at 8:37 am in reply to: License Key #98440

Shahriar
Moderator

Hi Petya,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jun 17, 2019 at 8:01 am in reply to: Automatic insertion of shortcode in custom posts #98436

Shahriar
Moderator
This reply has been marked as private.
Jun 17, 2019 at 6:43 am in reply to: Add pack for old clients #98434

Shahriar
Moderator

Hi,

You have to create orders as a guest ( without logging in ) and then assign the order to your old clients. There is no bulk approach to do it. For each customer create one order.

1 ) Before checking out make sure you have added all packages that you want your clients to have access to.

2 ) Just click the pay now button.

3 ) The go to your Downloads Orders page and complete order and payment status from order details.

3 ) Assign the order to your client using their user id.

Thanks.

Jun 17, 2019 at 6:32 am in reply to: Strict Standards: Only variables should be passed by reference in … #98433

Shahriar
Moderator

Please check now.

Jun 17, 2019 at 6:26 am in reply to: Cannot connect mobile app to site #98432

Shahriar
Moderator

It means the add-on has already been installed. Please send temporary wp-admin login info in private reply. I will test everything there and will let you know the update.

Jun 16, 2019 at 7:23 pm in reply to: Cannot connect mobile app to site #98396

Shahriar
Moderator

Just install it as a plugin from Plugins Add New Upload. After activation you will find the QR Code in Downloads Settings API page. Scan the QR using WPDM iOS app to connect.

Jun 16, 2019 at 7:09 pm in reply to: Cannot connect mobile app to site #98390

Shahriar
Moderator

Hi,

I think you have installed the new API add-on.

We haven’t updated the iOS app yet. It is using old API https://www.dropbox.com/s/olsc2x9bgdo6epd/wpdm-api.zip?dl=0 Install this API to connect your site with the iOS app.

Thanks.

Jun 16, 2019 at 6:56 pm in reply to: Strict Standards: Only variables should be passed by reference in … #98388

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. On my setup, I found no issue with any of those versions.

Jun 16, 2019 at 8:55 am in reply to: Strict Standards: Only variables should be passed by reference in … #98365

Shahriar
Moderator

What is your PHP version?

Jun 15, 2019 at 8:59 pm in reply to: Download for subscribers and list of entries #98355

Shahriar
Moderator

You just have to put the button code in the “Login Required Message:” option. Please send temporary wp-admin login info in private reply if you need help with that.

<a class="wpdm-download-link btn btn-primary " rel="nofollow" href="#" onclick="alert('Login Required.');return false;">Download</a>

Jun 15, 2019 at 8:55 pm in reply to: Download button has green border #98354

Shahriar
Moderator

Let me know if the issue still persists. Anyway, you can change the background from User Interface settings to remove the green border.

Jun 15, 2019 at 8:53 pm in reply to: Remove old order from account? #98353

Shahriar
Moderator

Removed that order from your account.

Viewing 25 posts - 2,151 through 2,175 (of 12,513 total)
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