Shahriar

Please check the email sent from the customization team.

1 ) Requires customization of /download-manager/tpls/wpdm-reg-form.php template. Here you will find template customization documentation https://www.wpdownloadmanager.com/doc/template-files/

2 ) You have to create a Facebook App to get that info. You can follow this https://www.youtube.com/watch?v=txCfgVmsR7g or just start creating the app from this link https://developers.facebook.com/apps

3 ) You need to create an app from the Google developer console, then from the Credentials tab, create an API key and OAuth client ID. Here is the link to https://console.developers.google.com/apis/dashboard dev console. This is a generic process. No special steps are required for the Download Manager.

4 ) Please check reply 1

5 ) You can use the Text option to collect URLs.

@Thomas, Unlocked your key from the previous domain.

@Jahanur, Please send your license key if you moved the plugin to another domain. Otherwise please install the latest version to fix the issue.

Your Business key should work on up to 5 domains. Please send me your license key if still getting the error. Also, make sure you have the latest version 4.9.8

Hi,

When sending the request to S3 your server is responding with the 500 error code “cURL error 6: Could not resolve host”

After some research, I found that this could be related an issue with PHP version where it fails to resolve DNS. Details here https://bugs.php.net/bug.php?id=74287 and here https://wordpress.org/support/topic/curl-error-6-could-not-resolve-host/

Updating the PHP version should fix the issue. Please try switching to PHP 7 or up.

Sorry for the delayed reply.

Thanks.

The shortcode is coming from another plugin, not Download Manager. Also, I was able to log out of your site!

Hi,

Could you please send temporary wp-admin and WPDM login info in private reply? I want to check the update process on your site. We fixed the issue long ago.

Thanks.

You have to remove the [page_url], [page_link] from the link template to remove the details page link. A custom link template is required for that. Clone the template you are using now and then replace [page_link] with [title]

Hi,

Your theme is using its own Bootstrap JS and CSS which is conflicting with WPDM’s Bootstrap JS and CSS. I have deactivated WPDM Bootstrap JS and CSS from Settings User Interface. That fixed the issue.

Clear your browser cache if you are still facing the problem with burger menu.

Thanks.

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

I couldn’t find an issue with translation. Found an article that explains how to translate custom taxonomy https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/ Please read it and make sure that you are following all instructions. To get a quick solution the best option is contacting the WPML support. They can easily point out what you have missed.

Sorry for the delayed reply. Somehow missed your last reply.

ZipArchive Library is missing or disabled. If you are using php7 install this package on the server using this command sudo apt-get install php7.0-zip or for php 5.6 sudo apt-get install php5.6-zip