Shahriar

Hi,

Unlocked your key from the old domain. Now the license key should work fine on your new site. Please make sure you have the latest version of the plugin. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Thanks.

Hi,

Does your TML plugin have its own shortcode to create login form? I see from setting it creates some dynamic URLs. But when I deactivate the WPDM there is nothing on the login page.

Please set up the login system using TML plugin. If everything works then activate the WPDM to check if it’s creating an issue.

Or you can just use WPDM for the login/signup, no extra plugin required in this case. If you want you can even customize the look using custom templates.

Thanks.

Could you please send temporary wp-admin login info in private reply? I will set it up properly for you.

Please send temporary wp-admin login info in private reply to check the issue.

Hi,

You are using the Free version of Download Manager there. Please install the Pro version to get the email lock feature.

Thanks.

Please check my reply here https://www.wpdownloadmanager.com/support/topic/buddypress-problem/

Replied to your another ticket about the free button label. We will ass a patch to fix the “You Are Not Allowed to Download” button label issue.

Use wpdm_user_dashboard_menu hook to modify the user dashboard. You can new items there too if you want.

Documentation https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_user_dashboard_menu/

For example, the following code changes the “Profile” label to “My Subscription”. Add this to your theme’s functions.php to make it update proof.

add_filter('wpdm_user_dashboard_menu','wpdm_custom_dashboard_menus',10,1);
function wpdm_custom_dashboard_menus($menu_items){
    $menu_items['']['name'] = __( "My Subscription" , "download-manager" );
    return $menu_items;
}

Your theme JS is interfering with the ajax submission of the Form. Everything works fine when using another theme. The form lock in modal is working because in that mode theme JS can’t interfere.

Please send temporary wp-admin login info in private reply to check the issue.

1 ) Free Download Button takes the label from “Link Label” option of package settings. As a premium package doesn’t have another download button ( Main download button is “add to cart” button ) unless you are using Membership add-on. In case of membership, both button shows the same label when the user has access to the package from a subscription.

The solution is using [free_download_url] template tag in your custom link/page template instead of [free_download_btn]. When using [free_download_url] you can define the button label from your shortcode.

<a href="[free_download_url]" class="btn btn-lg btn-info btn-block">Download Free File</a>

2 ) It is not possible to hide the free download button for subscribers. You need a custom template tag for that. Use wdm_before_fetch_template hook to create a custom template tag https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

3 ) Individual download for free files: Not possible yet but noted for implementation.

Sorry, No hook available there to modify it with plugin customization.

Please find header('location: ' . $indfile); at line 142 on /download-manager/wpdm-start-download.php file and replace it with

header('location: ' . $indfile, TRUE, 301);

What was your previous version? There was no v1 of WPDM.

Have you migrated your old packages? If not please us this add-on https://www.dropbox.com/s/ijvxmt201vrmu3g/wpdm-m324x.zip?dl=0 to migrate packages. Migration Procedure https://www.wpdownloadmanager.com/support/topic/updating-from-wpdm-pro-v3-to-v4/

Let me know if your query is about something else. Or send temporary wp-admin login info in private reply if you want me to check your installation.