Shahriar

Forum Replies Created

Viewing 25 posts - 12,276 through 12,300 (of 12,510 total)
in reply to: Can't Download Guest Purchases #33599

Shahriar
Moderator

won’t have to do anything in wpdm side actually, as soon as it receives IPN with payment status “Completed” it changes the order and payment status in site.

in reply to: need help with setting up #33598

Shahriar
Moderator

don’t use role discount 100%,  if you use “test pay” user can checkout actually without paying and after checkout they will be redirected to download page.

in reply to: Sliser problems #33592

Shahriar
Moderator

it will work fine when you add some packages under each category.

in reply to: How to show authors name? #33589

Shahriar
Moderator

If you are using http://www.wpdownloadmanager.com/download/advanced-custom-fields/ , then tag name depends of the name of custom field you are using there and which can be copied from custom field settings page. However to show post author, use tag [post_author] in link/page template.

in reply to: Bug Report: Search by Tags #33588

Shahriar
Moderator

wp search query doesn’t check tag for search keyword.

in reply to: Sliser problems #33586

Shahriar
Moderator

You can’t use different background there.

After click IQProtector Mobile, it is going to http://pcsimple.co.il/all-downloads/iqprotector-mobile/ , not seeing “Welcome” there.

in reply to: Bug: Search function #33584

Shahriar
Moderator

within this month.

in reply to: WPDM – File password and wpdm_tree #33583

Shahriar
Moderator

that shouldn’t make it slower actually as it doesn’t query any post meta, please give me your url to check.

Popup issue is a conflict with your theme css, give me temporary wp-admin login info and affected url to adjust it.

in reply to: Add wpdm-attached-dir in a CSV file #33579

Shahriar
Moderator

Use a column with header name package_dir and full dir path to attach dir form your csv import. Please give me your email, I shall ask customization team to check that ASAP.

in reply to: Multiple simultaneous downloads #33578

Shahriar
Moderator

Yes, wpdm can do what you asked in your email, but “pick and chose MULTIPLE documents at their choosing and download them all at once” is not what you asked.

You asked “Each client could need one or multiple documents to download, so being able to download multiple documents at once is important.

— Using wpdm, when you upload multiple files in a package and enable individual download, user can download any single file or all files at a time.

But still you don’t need to worry, as we are already working on a simile feature, we call it “file cart”, will be available soon.

in reply to: Can't downlaod big size #33549

Shahriar
Moderator

it could be something with your server settings, like php execution timeout issue, so you need to increase the limit.

in reply to: Instant download from [wpdm_tree] #33548

Shahriar
Moderator

First of all, please update your download manager copy, then please give me a temporary wp-admin login info, I shall check it in details.

in reply to: UPGRADE BROKE TEMPLATES #33546

Shahriar
Moderator

Matter is you can’t use [download_link] as a value if href attr. as the tag generate complete html link for download, if you want to use in href, use [download_url]

and [download_url] only will work for public downloads.

in reply to: Bug: Search function #33545

Shahriar
Moderator

Thanks, I’ll adjust and update the add-on ASAP.

in reply to: Multiple simultaneous downloads #33542

Shahriar
Moderator

“pick and chose MULTIPLE documents at their choosing and download them all at once” <– is not possible with download manager, you can download any single file or all files attach with a package ( ex: http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/multi-file-package/ ). May you please give me your email address to check the pre-sale query, as our support team can’t say that.

However this feature is already in our to do list.

in reply to: missing a step or instructions for email lock? #33540

Shahriar
Moderator

looks like some js conflict with your theme, please create a new page template, use template tag [download_link_extended] instead of [download_link] and use the template. Doc: http://www.wpdownloadmanager.com/doc/templates/ . However if that doesn’t resolve your issue, please give me temporary wp-admin login info in a private reply, I’ll check it in details.

in reply to: WPDM – Archive Page is breaking our theme #33539

Shahriar
Moderator

please reactive plugin to check

in reply to: WPDM Remote FTP Add-on SSl #33538

Shahriar
Moderator

You can use only normal ftp for now, we shall add ssl support soon.

in reply to: file hosting and sharing add-on permissions per user #33537

Shahriar
Moderator

You can only control document folder ( category ) by user role, it is not possible to setup user specific access option for categories.

in reply to: Can't Download Guest Purchases #33536

Shahriar
Moderator

You you see order status “Processing” that mean, he didn’t complete the order properly or paypal IPN in your account is not working properly, you may need to enable IPN. But for the orders with “Complete” status, users shouldn’t have any issue with accessing order. Also I see in order list, none of them is associated with any user, so all of those orders should be accessible from guest download page, if users enter their order confirmation email and order id correctly.

However, one thing I see missing in plugin, order confirmation email is now showing in order list at admin side. we have added it in our to do list and will be available with the next update of the plugin.

in reply to: Backend – Search and sort by Category #33535

Shahriar
Moderator

in back-end it is totally depends on wordpress’s native feature as wpdm is using custom post type, however filter by category is already available in back-end.

in reply to: Live Forms sumit and addon error #33532

Shahriar
Moderator

add-on list page is not actually required for the plugin, it just shows the add-ons list from liveforms.org.

in reply to: WPDM – File password and wpdm_tree #33531

Shahriar
Moderator

This should work fine, please give me temporary wp-admin login info in a private reply to check your issue

in reply to: Issues #33494

Shahriar
Moderator
  1. The theme you using, always will have packages in homepage, however better free template is available now, you may try with that http://www.wpdownloadmanager.com/download/verse-wordpress-theme-for-digital-shop/
  2. You need to download the plugin again from Download Area ( http://www.wpdownloadmanager.com/purchases/ ) to get the latest version.
  3. You need to select “Hide Everything” option when user don’t have access to download from download manager settings to hide all info.
in reply to: Instant download from [wpdm_tree] #33487

Shahriar
Moderator

That is because you applied lock option to that package, only public downloads will be directly downloadable from tree view.

Viewing 25 posts - 12,276 through 12,300 (of 12,510 total)