Shahriar

Forum Replies Created

Viewing 25 posts - 11,501 through 11,525 (of 12,513 total)
in reply to: Please look in to the issue Urgently #39732

Shahriar
Moderator

Hi,

Same issue with cart redirect. You have to clear page cache. You ‘redirect to cart page’ option is not being applied because of cache. After changing plugin settings it is required to clear cache to apply new settings.

Thanks.

in reply to: VIEW DOCUMENT AS PDF AND NOT DOWNLOAD #39723

Shahriar
Moderator

Yes you can. You have to check “Open in browser” option in download Manager settings.

https://www.evernote.com/l/AUciKhDS-79Hm68gG6Mk38CR318bjqLLN9YB/image.png

in reply to: How to disable #39722

Shahriar
Moderator

Hi Kaja,

Sorry for the delay. Checking this issue with customization team.

Thanks,

in reply to: Frontend create package not working #39710

Shahriar
Moderator

Hi Lips, Login info not working.

in reply to: remove advanced search block from results #39704

Shahriar
Moderator

You can use ‘compact’ view. It has simple filter fields. However to remove all filter options have to edit code.

Or

you can use [wpdm_category] shortcode. Category shortcode does not output any filter options.

Let me know which one you prefer.

Thanks.

in reply to: How to find all topics i startet? #39703

Shahriar
Moderator
in reply to: Problem Upgrading 4.5.3 #39702

Shahriar
Moderator

Could you please send temporary wp-admin login info so i can check this issue in your installation. Or send your full shrortcode and frontend url.

in reply to: Page template does not look like it should #39700

Shahriar
Moderator

Please send your url to check. This can be resolved by adjusting css.

in reply to: Plugin Archive Page language issue #39693

Shahriar
Moderator

Okay we will add this in our side. Thanks.

in reply to: problems after premium package 3.5 #39651

Shahriar
Moderator

Just tested guest checkout. It worked for me. Could you please try again.

in reply to: Bulk import with csv not working #39643

Shahriar
Moderator

1. Please send me a sample of your csv file. Preview image should work fine ( if image located in same server and listed under preview column in csv file )

2. Bulk import does not have support for additional previews yet.

3. Automatic File size is shown in frontend. Did you check package in frontend?

 

in reply to: Invalid license key after upgrading to 4.5.3 #39640

Shahriar
Moderator

@InsightDezign, Try now please.

in reply to: WPDM Add-Ons > Themes #39639

Shahriar
Moderator

Hi,

You are right. It is trying to install theme as plugin. Will fix this issue soon.

Thanks for reporting 🙂

in reply to: Problem Upgrading 4.5.3 #39621

Shahriar
Moderator

Your shortcode’s template parameter is wrong. Try replacing link-default.php with link-template-default.php like following example,

[wpdm_package id=725 template="link-template-default.php"]

Please send temporary login info in private reply if you need help there.

Thanks.

in reply to: File manager add-on does not work #39610

Shahriar
Moderator

Hi,

Add following line in /wpdm-filemanager/filemanager.php line 299

wp_enqueue_script('plupload');

Or send login info in private reply, i will do it myself.

If you have the license issue (as you mentioned in another post )  send your license key too in private reply.

Thanks.

in reply to: Sorting documents alphabetically at the front end #39607

Shahriar
Moderator

Please check this doc http://www.wpdownloadmanager.com/doc/short-codes/ Take a look at Category Shortcode part.

However you should use TinyMCE addon to insert shortcode. It provide a GUI which makes it easier to insert shortocdes.

Thanks.

in reply to: Pluguin not working #39606

Shahriar
Moderator

Hi,

Did you activate the plugin?

Please send temporary wp-admin login info in private reply. I have to check your new setup to find investigate this issue further.

Thanks.

in reply to: PayPal payment #39605

Shahriar
Moderator

Hi,

Updated version of Premium Package will be released within this week.

However, this feature is not useful to you does not mean it is ‘absurd’ !  We added billing info in checkout process recently because the option was requested by many other user.

Thanks.

in reply to: Problem with WPDM accordion when using tiny MCE #39603

Shahriar
Moderator

Current Version of plugins,

WPDM Accordion – V.1.8.1

WPDM TinyMCE – v.2.5.0

Please check if your versions are updated. If not update both plugins.

Thanks,

in reply to: problems after premium package 3.5 #39600

Shahriar
Moderator

Do you have latest version of Premium Package (v.3.5.0) ?

Do you want to control required fields in Billing Info form? It is not possible yet.

Please send login info if updated version of premium package does not solve guest checkout issue.

in reply to: Change link of View All on Slider #39598

Shahriar
Moderator

You can’t use another theme’s taxonomy-wpdmcategory.php file, because it using function that your theme does not have ( That’s why you are seeing the fatal error ).

You have to put your current theme’s archive.php content inside new taxonomy-wpdmcategory.php

in reply to: Template problems with premium download #39597

Shahriar
Moderator

Please send me a link to check how it is looking now.

However, by adding custom css you can change the look. Let me know how do you want to show it so, i can suggest required css changes.

in reply to: Invalid license key after upgrading to 4.5.3 #39576

Shahriar
Moderator

License unlocked. It should work now.

Try updated version of jQuery.

in reply to: Invalid license key after upgrading to 4.5.3 #39514

Shahriar
Moderator

Please try now.


Shahriar
Moderator

Hi,

Find 'exclude_from_search' ► (bool)get_option('__wpdm_exclude_from_search', false), in download-manager.php (main plugin file ) file. Replace it with 'exclude_from_search' ► true,

But keep in mind after update you have to do it again.

Thanks.

Viewing 25 posts - 11,501 through 11,525 (of 12,513 total)