Shahriar

Hello, Send your page link and package password in private reply.

Hi,

Page load depends on how many packages your loading in a page. If you load too many packages in a single page it will take more time and it totally depends on your server performance.

In a normal page WPDM does not apply much load. And in our latest version we actually optimized performance. So WPDM works better than ever before.

However to monitor this issue closely i need to check your installation. If you want that, please send temporary wp-admin login info in private reply.

Thanks.

@Emury, Update is coming for this issue. However download should work fine although it says file deleted or missing.

Hi,

Latest version of Download Manager requires PHP version > 5.3 Please ask your server support to update your PHP version to resolve this issue.

Thanks.

Please send temporary wp-admin login info in private reply to check this issue, It is working in our test. So ,i need to check your installation. Thanks.

WPDM only manages file that are attached to it its packages. So you have to create packages with GF files to manage those using WPDM. Let me know if have more query. Thanks.

Hi,

You can use [file_list] template tag if you are trying to show file list of a package.

If you are trying to integrate wpdm with something else try get_package_data function. Function docs link http://www.wpdownloadmanager.com/doc/function-reference/get_package_data/

Thanks.

Your server may be blocking connection to wpdlownloadmanager.com , please send tenporary wp-admin login info in private reply , i will activate license manually there. Or ask your server support to allow connection to http://www.wpdownloadmanager.com

Thanks.

Hi,

When user does not have required role download links are not provided. Clicking the link does not take to profile page , it takes you to download details page. This issue may be generated from User Pro settings, however to check further we need temporary wp-admin login info. Could you send it in private reply below?

Thanks.

Hi,

Use [download_link] template tag in your page template to generate download button. You can create your custom page template from Downloads Templates Page Template Tab.

Send me a link to check your issue, we might provide you more help after checking how you used the modal  to load package. BTW there is a template tag load downloads in modal. Use [popup_link] instead of [download_link] for that.

Thanks.

Hi,

You can insert download  categories in a page using Directory Addon [wpdm-categories subcat="1" showcount="1" cols="4" ]

After clicking the category link it will take you to archive page. If you have custom archive template archive-wpdmpro.php for downloads it will use it, otherwise your theme’s default archive template will be applied.